PIP help

aphie
aphie Community Member Posts: 2 Listener
edited July 2023 in PIP, DLA, ADP & AA
beginning of April i put in a claim for PIP
beginning of July i had a phone assessment
11th July i received a text message from DfCBenefits to say they'd received the assessment report 
today (31st July) i finally psyched myself up to call them and ask for a copy of the report to be sent to me

only to find out that my PIP claim is not listed on their system

i got transferred to new claims, and then promptly hung up on

i genuinely don't know what to do now

please help? 

Comments

  • poppy123456
    poppy123456 Community Member Posts: 64,375 Championing
    I would ring bank again tomorrow and speak to someone else because the person you spoke to may have given incorrect information. It won't be the first time this has happened.
  • aphie
    aphie Community Member Posts: 2 Listener
    the simplest of reasons - the number i called was for mainland England and not Northern Ireland

    my housemate (three cheers for him) sorted it out today and i'm getting a copy of the report
  • poppy123456
    poppy123456 Community Member Posts: 64,375 Championing
    Ah yes, that would be the reason. For N. Ireland it's DFC you need to ring and not DWP.

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