PIP help

aphie
Online Community Member Posts: 2 Listener
beginning of April i put in a claim for PIP
beginning of July i had a phone assessment
11th July i received a text message from DfCBenefits to say they'd received the assessment report
today (31st July) i finally psyched myself up to call them and ask for a copy of the report to be sent to me
only to find out that my PIP claim is not listed on their system
i got transferred to new claims, and then promptly hung up on
i genuinely don't know what to do now
please help?
beginning of July i had a phone assessment
11th July i received a text message from DfCBenefits to say they'd received the assessment report
today (31st July) i finally psyched myself up to call them and ask for a copy of the report to be sent to me
only to find out that my PIP claim is not listed on their system
i got transferred to new claims, and then promptly hung up on
i genuinely don't know what to do now
please help?
0
Comments
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I would ring bank again tomorrow and speak to someone else because the person you spoke to may have given incorrect information. It won't be the first time this has happened.
1 -
the simplest of reasons - the number i called was for mainland England and not Northern Ireland
my housemate (three cheers for him) sorted it out today and i'm getting a copy of the report0 -
Ah yes, that would be the reason. For N. Ireland it's DFC you need to ring and not DWP.
0
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