Please be especially vigiliant of clever scams - in my case it was a fake publisher scam

Please be careful of clever scams, anyone can fall victim to scams and they often involve fake websites and phone numbers. People who have vulnerabilities, who are isolated and have a disability, or who are neurodiverse are especially vulnerable. In such cases then sadly and quite wrongly in my view is that the bank and financial ombudsman will not uphold the case even with evidence. The emphasis appears to be on the ombudsman to refuse and close as many cases as quickly as possible. If anyone feels at risk or is concerned about others then please seek advice or help