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laney1970
Community member Posts: 87 Connected
Hello I'm having a problem with my assessment letter uc have sent me someone else's assessment letter I rang uc today she said leave a message to tell them what's happened and they will contact you straight away which they haven't, what should I do
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Hiya @laney1970, what a pickle! Are you able to leave a note on your UC journal to let them know?Albus (he/him)
Online Community Coordinator @ Scope
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Neurodivergent. -
I've contacted them through my journal no response
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It's not unusal for them to take a while to respond to messages.
I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help. -
Hannah - She / Her
Online Community Coordinator @ Scope
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