Booking hotel rooms
Options
Richard_Scope
Posts: 3,650 Scope online community team
Does anyone else have the issue with hotel companies? Where you cannot book a family room because they are not accessible. So you book a disabled access room and they quibble about putting in a camp bed for your child? This has become an issue since our daughter has got older.
Scope
Specialist Information Officer and Cerebral Palsy Programme Lead
Want to tell us about your experience in the community? Talk to our chatbot and let us know.
Specialist Information Officer and Cerebral Palsy Programme Lead
'Concerned about another member's safety or wellbeing? Flag your concerns with us.'
Want to tell us about your experience in the community? Talk to our chatbot and let us know.
Comments
-
Yes it really annoys me too. There seems to be a basic assumption that disabled people don't have children, or that there are no wheelchair using children!
Premier Inn are absolutely appalling - you have to book online to get the best rates but their site will not allow you to book an accessible room and have a child in it!!!! -
Yes, though in our case its not allowing a family room because over 12 (not physically disabled). Thomas Cook refused saying we had to book a different more expensive apartment, we then booked independently and lied about ages (they never check kids passports at check in). We did accidentally get a adapted room perfect for you at holiday inn in Madrid - 2 bedroom suite fully accessible.
-
Hotels are a minefield! I recall booking a premier inn which claimed 'universal accessibility' however room number 1 was just a stamdard family room. Room 2 was an 'adapted' room which had a bath in it.
In addition, the breakfast area was so cramped you couldn't get a wheelchair through.
Plus if you ever want to ring them it costs around 13p a minute and the may not answer.
In sum I think it depends on your needs. I know people who depend on track hoists have even more fun and games trying to sort that out!
Brightness
Categories
- All Categories
- 13K Start here and say hello!
- 6.6K Coffee lounge
- 104 Games lounge
- 416 Cost of living
- 4.3K Disability rights and campaigning
- 1.9K Research and opportunities
- 199 Community updates
- 9.3K Talk about your situation
- 2.1K Children, parents, and families
- 1.6K Work and employment
- 777 Education
- 1.7K Housing and independent living
- 1.4K Aids, adaptations, and equipment
- 615 Dating, sex, and relationships
- 363 Exercise and accessible facilities
- 738 Transport and travel
- 31.6K Talk about money
- 4.4K Benefits and financial support
- 5.2K Employment and Support Allowance (ESA)
- 17.1K PIP, DLA, and AA
- 4.9K Universal Credit (UC)
- 6.3K Talk about your impairment
- 1.8K Cerebral palsy
- 868 Chronic pain and pain management
- 180 Physical and neurological impairments
- 1.1K Autism and neurodiversity
- 1.2K Mental health and wellbeing
- 319 Sensory impairments
- 825 Rare, invisible, and undiagnosed conditions