Notification of award

Shazza1
Shazza1 Community Member Posts: 52 Connected
in Universal Credit (UC)
Can someone tell me how people get notified of their success or decline for LCWRA please. Someone I know got phoned on Monday following her assessment the previous week and was told she would get a decision by the end of the day or next day. She still hasn’t heard anything despite their promises. So she says she expects to recover a decline letter. Plus that be likely?

Comments

  • Shazza1
    Shazza1 Community Member Posts: 52 Connected
    Sorry I meant receive a decline letter by post
  • poppy123456
    poppy123456 Community Member Posts: 64,375 Championing
    When claiming UC if they have access to a journal the letter will be uploaded onto there. There’s no letters sent out by post if you have a journal. 
  • Shazza1
    Shazza1 Community Member Posts: 52 Connected
    Thank you poppy I’ll let her know
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,848 Championing
    Hello @Shazza1

    Just wanted to comment and say welcome to the community! :) are you well? 
  • Shazza1
    Shazza1 Community Member Posts: 52 Connected
    Hi Hannah, a bit stressed tbh as have pip telephone assessment Monday but without a firm diagnosis I think I’m not going to get any help. Despite gp and neurologist being aware of my difficulties they never actually put those details in their reports etc. So I have no evidence of how it affects me other than my own account on the form and letters from my partner and daughter. I know they are not supposed to need a diagnosis but I’ve seen many accounts from people where they just throw it out 
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,848 Championing
    edited March 2024
    I'm so sorry it has stressed you. I'm keeping my fingers crossed for you <3 Are you getting support from your GP and neurologist? 
  • Shazza1
    Shazza1 Community Member Posts: 52 Connected
    Not really. Waited months for my neurology appointment which was yesterday. Id written all the symptoms down and she refused to look at it and so I forgot to tell her most of it and felt ignored and rushed. Can’t get a copy of her report till after my assessment as well so I guess that’s too late to send.

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