Letter from the council

jason40
jason40 Community Member Posts: 57 Connected
in Universal Credit (UC)
I've just recieved this email of the council has anyone else had it, I've not had this before.

You have received this email because our records show that you are currently in receipt of Universal Credit.

Current legislation means Universal Credit is calculated by multiplying weekly rent payments by 52-weeks. However this upcoming financial year (2024-2025) your rent is charged over 53 weeks. This means that you will be underpaid Universal Credit by one week over the course of the year. It is your responsibility to pay this shortfall.

To check your balance and to make a payment please use our new My Housing App, further details can be found at https://www.hull.gov.uk/housing-services/housing-app or contact your Tenancy Officer.

If you are struggling to keep up with your payments, please don't hesitate to contact your Tenancy Officer.

The Hull City Council Neighbourhoods and Housing Team


I thought the rent was fully paid by universal credit?

Comments

  • jason40
    jason40 Community Member Posts: 57 Connected
    I wonder why it's only this year we have to pay it. When will it have to be paid can it be anytime this year? Thanks 
  • jason40
    jason40 Community Member Posts: 57 Connected
    Ok great thanks 
  • poppy123456
    poppy123456 Community Member Posts: 64,456 Championing
    This happens once in about 5-6 years I believe. You can pay a little each week or month over the course of the year and by the end of the year your rent account shouldn't be in debt. 
  • jason40
    jason40 Community Member Posts: 57 Connected
    Thanks poppy

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