Are we receiving the correct entitlement
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As your partner already receives the LCWRA then you won’t be entitled the this element in your claim because it can only be paid to one person per claim.
Your UC already includes the carers element as well so nothing will change with your future payments.If you’re asking about the carers element backdated then yes it will be this that you’re owed.Sorry but finding it difficult to follow your comments.0 -
Hi @Philipfear637, I'm not too sure what this black box could be. The only thing I can think of is that it's the little button to create a new discussion and it's not displaying quite right on your tablet. If it's that, it should be a little circle with a white plus sign in it. Are you able to take a screenshot at all?Philipfear637 said:Hi poppy123456 or Hannah.
Can a moderator look at why there is a black square on the right hand side of my tablet on your site ,or is this normal,can you take a look because it is very annoying when I use the forum.scope.org.uk site. Thank you in advance.0 -
Hi Poppy123456
You don't need to say sorry about trying to understand my comments,it's been a really complicated mixed age couples claim where both of us have long term disabilities and vulnerable as we don't really understand the complicated benefits system. Up until our WTC was stopped by a mistake done by other officers dealing with the DWP who did not look at the factual data about our joint claim added through a claim for Pip through a tribunal process awarded to us both in our favour on two separate Pip applications which led to the disability element being added to our WTC joint claim at that time. The DWP computer system classed our claim as a change of circumstances so closed down our payment on there system by mistakes made by that department dealing with our award entitlement. The mistake made was the officer who decided on stopping our payment had not looked at the extra data that had not been updated on there system. The officer decided to stop our entitlement a decision that had been over ruled by another officer through a tribunal Pip claim where I was awarded ongoing Pip because of the mistakes made. My partner also has her own Pip ongoing award on her separate Pip claim and the DWP awarded her ongoing Pip because of the mistakes with her claim that had been made previously. From the evidence sent in to the DWP decision maker on both Pip claims the officer making the tribunal process decision from evidence provided by the tribunal made a decision on both separate claims to award both of us ongoing pip awarded. The only difference is my partner gets mobility award too it was decided and awarded through the tribunal after waiting a year because they got it wrong so many times.
The DWP Pip awarded and decision made because of the evidence provided through the tribunal we both were awarded Ongoing Pip awards. Because of this type of award we were then sent a WTC award letter stating that because we had been awarded Pip then our entitlement of WTC in our joint couples WTC claim had been awarded the WTC disability element extra benefit which was added to our joint WTC payment at that time.So all was well I was still working with my disibilities up until the DWP,or WTC,or HMRC stopped our Working Tax Credit benefit saying a change of circumstances had occured and we were not entitled to WTC benefit backdated past two years. After many phone calls to the department and three Mandatory reconciliation letters I sent in,I have had no explanation only that they could see on there system that a mistake has been made with our WTC benefit and they were aware,but to give them a couple of weeks to put payment back into payment again. This did not happen payment was stopped which after waiting a month we decided to claim Universal Credit as a mixed age couple. We then had to wait another few months before we received a Universal Credit payment of £29.00 for us both because mistakes had been made with our joint Universal Credit claim too. After leaving typed messages in our joint journal asking for UC to check our data which had been added wrong by others we could see many messages were just ignored. They have acknowledged and apologised that mistakes again have been made with our mixed age couples UC claim where we were missing informed and told they were aware about us and we did not need to do anything further because of our registered disabilities they knew about.
My partner was claiming housing benefit because of low income before all this problem,and that stopped too because WTC wrongly stopped our WTC leading to my partners housing benefit also stopping being paid. I was also on the housing benefit claim as my income was used in the original calculation for housing benefit as I was the worker claiming WTC in our joint couple WTC claim at that time. The DWP officer who made this massive mistake with our WTC entitlement regarding the rules and what the law says we were entitled to WTC and the disability element awarded. The decision was checked by another DWP officer working through the tribunal process of Pip decisions that was missed by a mistake made with our joint claim of WTC and the awarded disibility element awarded to us through that court application process then awarded to us by the DWP officer who wrote to the tribunal saying they had looked at all the evidence provided and the extra evidence provided by other means and decided that Ongoing Pip was awarded. The DWP officer dealing with our WTC or the WTC system did not take the court tribunal award in our favours into considering our entitlement of WTC we were already in receipt of before the DWP added the extra disibility element to our payment. This was a mistake made by that officer on the decision of being entitled to WTC because as per a court case it has been ruled in law that couples claiming WTC because of low income do not have to be paid income if there is none to take in the capacity or working capacity as a Director of a Limited Company. The rules were missed on this decision and that the Pip data awarded by the DWP in my favour was missed,so payment and entitlement should have continued in payment. As the WTC payment on our joint WTC was stopped by mistake,they say we must pay back an overpayment for the past two tax years saying we were not entitled to WTC. This was completely wrong because the ruling of in this point in law has already been decided previously which states Directors do not have to take remuneration or a salary to be entitled to working tax credit, entitlement can be gained by other means,like the award of Pip which then leads to working tax credit disibility element awarded. So the WTC officer making the decision to stop our WTC entitlement was wrong. If this was right why weren't we contact about this two years previously as they are asking for us to pay back two previous years from the date this wrong decision has been made on our joint working tax credit claim we can no longer go back to now. We want the DWP to stop messing us about and pay us what we are owed as they know they have made these mistakes with our benefits we have claimed for many years due to low income. They also know they have made a massive mistake chasing us both for the overpayment amounts they say we owe back. It is them who have made this data mistake because they did not check what had been put on there system from other departments who can verify this mistake especially the court tribunal application process where the DWP wrote and told the tribunal dealing with our disability claim application had contacted us and told the tribunal that they had awarded ongoing Pip in both our favours which lead to the DWP adding the extra element to our joint WTC claim at that time. This has been a complete and utter mistake on there part that they now need to accept and pay us compensation,then waiver the overpayment that is being taken from our joint Universal Credit claim and pay us the backdated payment we are owed to us because of all these continued mistakes made by others ASP.0 -
Without wishing to be rude, your posts are very long and written without any spaces or paragraphs.
They might be easier for others to follow if they were shorter and more to the point.1 -
Hi Poppy123456
I have read what onebigvoice has mentioned in his message on here.
I agree with what you have said Poppy that he has made a mistake in the advice because,when a person has reached State Pension age and they have already been awarded Pip or Pip mobility by the DWP before they reached State Pension age then that award of ongoing Pip will continue as per the DWP rules as you rightly have mentioned in your message.
The ongoing award also gets changed to an indefinite award in this type of circumstances. I think he must of been miss informed from whoever gave him that advice.
My suggestion to onebigvoice would be to check the data first before posting on here because we don't want any bad advice on here.
I can well understand though that there are many people miss informed because the benefits claims system is a nightmare and so complicated.
Thank you though for mentioning his mistake it is very much appreciated and your hard work does not go unnoticed.
I have been very happy with your advice Poppy given on here which has helped me know what we are entitled to claim 😄 many thanks again. Hope this message wasn't toooo long.1 -
Hi everyone, if some posts seem to be referencing something that isn't here it's because some posts were removed.0
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Hi poppy123456
I have had a reply from DWP who have added a letter to my joint UC mixed age couple journal. It says that they have considered the written report sent to them by the assessor officer from the assessment centre and a decision has been made by a DWP decision maker to award me LCWRA too on our mixed age couple UC claim. As both me and my partner have disabilities and my older partner receives state pension and ongoing Pip the LCWRA was awarded after the waiting period to our UC statement of entitlement.
As she cares for me for less than 35 hours per week she has not been awarded the carers payment. As I care for her for 35 hours per week I have now been awarded the extra element payment which shows on our joint statement.
The letter says the LCWRA awarded to me being the extra element payment of £185 per month will be backdated to the start of the claim.
My question is do they mean the start date of our UC claim as we were receiving Ongoing Pip and disability element of WTC including housing benefit allowance before we claimed UC due to the DWP stopping out WTC claim by a mistake made by the DWP. So because of there mistakes will our backdated payment because paid back to the start date of our mixed age couple UC claim 18th September 2023 or will the DWP backdated my claim for carers element which was missed off our joint UC claim in September 2023 right from the start of our UC claim. I have been caring for my partner since August 2022 when the DWP awarded her Pip in her favour after a Mandatory reconciliation through a tribunal appeal where the DWP awarded Pip in her favour. The same happend to my Pip claim in June 2022 that was awarded to me too in my favour. I do not understand all these rules and decisions made by the DWP. I don't think they have taken any notice of there own decision making by other departments. I don't think we should have had to wait any waiting time on any of our awards because the decision was made through the tribunal appeal before we were forced over to UC. As we are claiming UC we understand we can not go back to the WTC claim. We are still waiting for the answered to our written Mandatory reconciliation letters sent in three times and because of all these mistakes by others with our benefit claims we have been loosing our payment entitlement. I have done everything they have asked me to do and sent all my sick notes in. As my partner receives her state pension and has registered disabilities she does not need sick notes. She qualifies for carers allowance but gets ongoing pip instead so gets the underlying award of CA but she does not get the Carers allowance payment because you can not get both. This is another long post but it is the only way to try and explain what a mess this has been for us.0 -
I’m sorry but I’m really finding that so difficult to follow. It doesn’t help that you keep giving information that you’ve already given, such as mixed aged couple UC claim.As your partner already receives the LCWRA element on your claim then you won’t be entitled to that extra element for yourself.As your partner receives the LCWRA element they wouldn’t be entitled to carers element even if they cared for you for at least 35 hours per week because the same person can’t claim both elements at the same time.I already know that you were found to have LCWRA because you gave an update about the decision earlier in the thread.Sorry but I can’t advise about your WTC claim.Even if she claims CA there’s no underlying entitlement to it because you’re claiming UC and she can’t claim carers element anyway.0
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Sorry poppy about repeating data but because of my cognitive disibilities I forget and can not remember some of the data already added I have written in previous Scope messages. It's a problem caused by my Stroke but I try to deal with it as best I can,but sorry again about that and thank you for the advice. I will just wait for UC department to backdate the claim and hope they get it right this time. I will update scope here when they do decide to make the backdated payment as they say it will show in our joint statement of entitlement on our journal,but I don't know when that will be just have to be patient again.0
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Hi poppy123456
I said I would leave a message regarding the UC carers element.
I have now received a message left in my MAC journal from the decision makers at UC regarding the carers element that had been missed off our mixed age couples UC statement of account.
I am very pleased about the decision made in my favour, although i had to wait a long time.
Many thanks again for all the help I have received from the moderators regarding the problems we have had with our benefits.I have copied the message from UC left in my UC Mixed age couple journal that said this and I quote below.
Hi PhilipTo summarise the letter, it means a decision was in your favour regarding Carers Element backdated. This means you are owed an underpayment backdated to Assessment period '18 September 2023' to '17 October 2023 The payment has been issued today, and will appear in your account 22/04/24 by 8pm Regards John Universal Credit
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That’s great news. Thanks for returning with an update. Just so that you know I’m not a moderator. I’m a member like yourself. I advise others freely in my own spare time.0
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Ho, I do apologise poppy123456 I thought you were a moderator for the scope forum as you have been very quick to help, my mistake sorry, but thank you anyway for all your advice and help it is very much appreciated.0
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I have mentioned in the first of my many posts that I would post here again when I receive a letter back from the Working Tax Credit department regarding the three mandatory reconciliation letters dated 21 September 2023I sent in asking the department to re-look at the decision made to stop our WTC payment and entitlement made by a working Tax credit officer at that time it was stopped in September 2023.
I have received a letter back from Tax Credit office BX9 1ER dated 28th May 2024 some eight months later.
The WTC letter states this and I quote ( we have not changed our decision)
I do not believe still that the working Tax credit officer has checked the system data on there system regarding the award of ongoing pip I was awarded through a tribunal appeal process.
DWP award me Ongoing Pip because of the previous mistakes made by there own department and wrong decisions made on the original Pip application back in June 2022.
After a Mandortary reconciliation on that June 2022 application and then after an appeal through the tribunal process,the DWP changed the original award because of the further evidence they received from me through the tribunal process to then award me Ongoing Pip award which was backdated to the date of the original claim as per the rules.
Because of the award of Ongoing Pip awarded to me in my favour by the DWP then led to the extra working Tax Credit disability element being added to our joint working Tax Credit payment we were receiving at that time by DWP to our joint couples working Tax credit claim we had been assessed as being entitled to at that time as I was working as the director working with my disabilities.
Because the DWP officer dealing with the tribunal appeal process had overruled the original wrong decision made with the original claim by awarding Ongoing Pip in my favour qualified me for the extra award of the disability element of WTC.
The DWP confirmed this with the tribunal in writing and subsequently the tribunal sent me a letter and text message to my mobile phone confirming the decision made by the DWP department decision maker.
The extra disability element of WTC was then added to our WTC payment by the DWP or WTC but after a few weeks of this extra WTC disability element payment being paid with our existing joint claim of WTC,the WTC or DWP stopped the payment saying I was not entitled to WTC.
The reason given in the WTC letter MD reply they say is because I was not receiving a salary or remuneration for the work I do during two previous tax years.
The WTC or DWP officer making this decision to stop the WTC award and our joint couples claim at that time has overlooked the overruling decision made by another officer from the DWP dealing with the Pip tribunal appeal process who awarded ongoing Pip in my favour.
My partner named on this joint working Tax credit claim as per the rules was also awarded ongoing Pip in her favour by the DWP department officer dealing with a separate Pip claim after Mandatory reconciliation and a tribunal appeal process.
Although the WTC letter recently says they have not changed there decision I am going to contact them again to ask for the overpayment of WTC they are taking from our joint universal credit they say we owe going back over two tax years I contest because of the wrong decision they have made especially when the Pip decision was overruled and awarded to us both through the tribunal appeal process awarded in both our favours by the DWP leading to the disability element awarded and added to our WTC by there own department.
I do not think that the tribunal will be very happy about the way both me and my partners WTC joint claim and separate Pip claims have been dealt with by the WTC,Pip or HMRC.It is obvious that the data added by these departments have been overlooked by those officers dealing with our benefit claims we are or were entitled to before the mistakes were made by those officers making wrong decisions with our benefit claims we were entitled to at that point in time.
I have downloaded another tribunal appeal form to appeal the decision made with the recent WTC Mandatory Reconciliation reply letter I have received from WTC with reference to tax years 2022 to 2023 and 2023 to 2024 after over eight months of waiting for a reply from the WTC department.
The WTC overpayment they are deducting from our joint UC claim is for two previous years ending 2021 and year ending 2022 tax year which is wrong.
The letter WTC have sent says Mandatory reconciliation for tax year 2022 to 2023 and another letter says mandatory reconciliation for year 2023 to 2024 which is also wrong.
I know the mandatory reconciliation for 2023 to 2024 year is wrong because I claimed Universal Credit on 18th September 2023 with my partner because we were forced to claim UC because WTC stopped our benefit payment which was a department decision makers error not checking other awards data on the system that gave us the entitlement to the WTC through other benefits.
The tax year WTC are taking the monthly overpayments payments from our Universal credit account ends 2022 on there original officers letter who sent it to us.
The company tax returns are dated for periods 1st November to 31st October since year 2005.
They have got it all wrong and are taking overpayments of WTC they say we owe when it is there own department who made the wrong decision by not checking decisions made by the officer dealing with the original tribunal appeal process who awarded the Ongoing Pip benefit at that time because of the overwhelming evidence we provided which was checked and accepted by the DWP as accurate data and has all been documented on the system.
We will of course be asking for all overpayments of the WTC they have taken from our UC account and the missing week's WTC payments that were stopped by error they made we were entitled to be fully refunded back to the account used and to also compensate us for our losses due to this error they have made with the WTC entitlement we were awarded through other awards by other departments like the award of Ongoing Pip by the DWP department leading to the extra element of WTC being added by the officer dealing with both Pip tribunal appeals on separate Pip claims documented on the system.
Because of the decision change made by the DWP officer during the Pip appeals process this over ruled any other WTC officers decision on benefit entitlement on other benefit claims because the DWP had made that decision already in both our favours after looking at all the evidence supporting our benefit claims we were told in the award letters sent to us both by the DWP department on our separate Pip claims which were awarded in both our favours leading to the extra element payment entitlement of WTC because we were already receiving the WTC benefit payment because of our low income before the extra disability element payment was added by the DWP through the tribunal appeals process awarded in both our favours by the DEPARTMENT.
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That was very difficult to follow but I did notice something in there that caught my eye…
The reason given in the WTC letter MD reply they say is because I was not receiving a salary or remuneration for the work I do during two previous tax years.
Claiming PIP doesn't automatically entitle you to WTC. Were either yourself of your partner working at all? This comment above in bold suggests that HMRC believe that you weren't working.. were you self employed by any chance?
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Hi poppy 123456 sorry I've just seen your post so here is my reply. When the working tax credit officer stopped our benefit he said I was not getting a salary or remuneration so was not entitled to working tax credit which I dispute.
I declared to WTC that I was the working Director at the time working 50 hours because my limited company was open for business during those hours as a services company and as the director I am classed as responsible until such time it closes. So during the time our joint WTC claim was stopped and the two previous tax years yesterday I was working but not taking any salary or remuneration as directors of limited companies are not required to in this situation when there is no money to take as a paid salary in the bank account.
We were eligible and qualified for WTC benefit through other means ,at the time we were getting housing benefit as a couple on estimated low income and we were also awarded ongoing Pip on both separate tribunal appeal processes as both me and my partner were awarded by the DWP ongoing pip after the original applications were reviewed and then changed to an ongoing Pip award in both our favours on separate tribunal appeals.
The Tribunal appeal process awarded by the DWP in both our favours was confirmed by letter and text messages and the tribunal let us both know too.
This type of award made through the Pip tribunal process also then led the DWP to award us the disability element of WTC over riding any other decision made by other departments,so we were entitled to WTC payment and the extra disability award element that was added because we had been assessed already by the DWP for the Ongoing Pip awarded making the WTC award payments we were receiving to continue in payment and eligible.
This other way of entitlement to the payment of WTC has already been ruled on in benefits case law which says if you are already recieving WTC payment before an award of ongoing Pip then working tax credit will continue if you are awarded ongoing pip through a change made by the DWP through the tribunal appeal process made in the clients favour like both our Ongoing Pip claims were.
The WTC officer who stopped our WTC benefit by a mistake made or error made had not seen the change made to both our original Pip awards on both appeals made through the tribunal appeal process at that time. The officer made the mistake because he did not check the data already awarded on the system and missed the data added by the DWP tribunal appeal process officer where the original Pip decision was changed to an ongoing award of pip made in both our favours on separate tribunal Pip appeal claims showing and added by the DWP to the system. This also caused the overpayment that WTC say we owe back that is being deducted from our joint universal credit statement by the working tax credit department every month that we are disputing . I have left another message on our Universal credit journal asking for the overpayment of WTC to be stopped and removed as this is an error as we do not owe any overpayments as we were awarded ongoing pip through the tribunal appeal process who awarded the WTC extra disability element payment to our original WTC account backdated to the Pip application date of the original claim that was changed to an award of ongoing Pip through the tribunal appeal process by the DWP own department who dealt with the tribunal appeal process that was awarded in both our favours.
Our working Tax Credit should not of been stopped because the extra element payment was paid by the DWP and added to our already awarded WTC payment we were already receiving because we were already receiving housing benefit because of low income and then the tribunal appeal process award of ongoing Pip. Because of decisions made and already awarded on other benefits entitlement to Working Tax Credit had already been assessed by other means and awards through the tribunal appeal process so we were entitled to the WTC payment awarded to us on our WTC yearly renewal applications made.
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Hi I have not posted in a very long time because of the time it has taken for a court hearing which again is being disputed on the judges decision based on the already awarded joint WTC claim account awarded through other qualifying entitlement means accounts accepted by HMRC already and DWP specialist team decision makers and the Pip tribunal appeal process services awarded ongoing Pip awards for ongoing periods of support entitlement that gave us both the awarded extra WTC payment awarded on top of our existing already awarded joint WTC claim account awarded and approved for payments that was awarded for legal binding agreements awarded by the DWP department decision makers team dealing with the couples benefits and existing already awarded and approved for payments benefits.
After further investigation into what has happened to our existing already awarded entitlement and payments I have now found out. The HMRC officer at the recently arranged WTC hearing that I attended said to the judge that the reason the WTC was stopped that I was awarded is because I was not receiving a remunition payment. As the Appellant who attended the hearing I provided the court judge and it was in my court bundle also with the AMENDED WTC awarded letter statement of entitlement dated 5th April 2023 as part of my supporting evidence. I also provided the judge the separate awarded Pip for ongoing periods of support entitlement award letters awarded to both claimants that passport us both to receive the extra disability elements of WTC payment awarded on top of our already awarded and approved for payments entitlement legal binding agreements awarded letters backdated to 6th June 2022. These documents were already awarded and approved for payments and we have been awarded JSA entitlement and payments and underlying entitlement to receive the awarded extra disability premium weekly payments extra allowance weekly payments that were added to the claimants WTC account awarded for payments from the legacy benefits awarded through other qualifying entitlement means accounts accepted by HMRC already and DWP and then a first older persons PIP tribunal successful Ongoing Pip award success and awarded backdated payment awarded and approved for payments for my partner who was awarded the disability premium weekly allowance payment but that allowance was allocated and allowed and paid and added to the joint WTC claim account paid weekly instead of JSA entitlement and payments and underlying carers entitlement awarded with me on the joint WTC claim account. All the approved payments awarded already through other qualifying entitlement means accounts accepted by HMRC already were awarded benefits protection already awarded from the legacy benefit allowance allocated already awarded but being paid weekly together with the couples WTC already awarded and approved benefits that were stopped on 31 August 2023 by the system error or the system not working or recognised that BOTH people were awarded and approved for payments of the awarded disability premium weekly payments awarded allowance allocated and allowed and assigned to be backdated and approved for the second separate individual awarded it to be backdated and approved for backdated payments to be delivered into the same bank account used for their benefits payments awarded already through other qualifying entitlement means accounts accepted by HMRC already and DWP who have already marked the system to recognise it to be backdated and approved for payments already in the system background data checks awarded and approved for payments. The second individual joined and awarded and approved for payments already awarded and approved for the second Pip tribunal appeal process services awarded successful Ongoing Pip award for ongoing periods of support entitlement as well awarded to be backdated and passport rules details for the extra second WTC extra payment element decisions of the second disability premium weekly payments allowance awarded and also assessed again through being awarded through other qualifying entitlement means accounts accepted by HMRC already was ordered to be backdated for both claimants awarded it through qualifying through other qualifying entitlement means accounts accepted by HMRC already and DWP. The second individual named and registered on the joint WTC claim account was also awarded the extra WTC disability premium weekly rights to receive the extra full awarded weekly allowance payment awarded and approved for payments as well as a backdated extra calculated backdated payment awarded to be calculated back to the claimants original Pip decisions 6th June 2022 as awarded and approved for payments to include the extra WTC payment awarded to be backdated and refunded already assessed and assigned and approved for payments that were not paid for the second individual as all the awarded WTC entitlement and payments although already assessed and awarded and approved for payments that created the legal binding agreements that were absolute legal reasons and rights they were both already entitled to receive because of the benefits protection awarded rights order already awarded then the second awarded extra money that was awarded and approved but not fully processed or paid or refunded that was stopped on 31 August 2023 by the HMRC officer was not lawful because they were already entitled to receive it because of the existing already awarded and approved for payments legal agreement that had already been assessed and awarded and approved for payments because of the legal binding agreements already created and established confirmed by legal WTC awarded statement of entitlement and amended WTC award statement of entitlement and payments and they were already awarded the JSA entitlement and awarded underlying entitlement and the TWO extra disability premium weekly allowance payments awarded but not fully processed or paid or fully backdated to 6th June 2022 as agreed for different awarded legal binding agreements reasons that are still outstanding for payment that should have continued in payment awarded and approved for payments that they have been awarded and approved by the Pip and DWP and specialist LEAP team assessments have given me as well that is in the background data checks awarded and approved for payments that have been outstanding for payment since 31 March 2023 when I was awarded the backdated extra calculated backdated extra payments that are still outstanding for payment that needs to be refunded back by a Manual payment by BACS payment of the awarded and approved backdated weekly extra premium weekly allowance payments awarded but still not been fully processed or paid or transferred over to our joint UC account or our bank account used for our different benefits awarded that should have been paid by the DWP department decision makers team dealing with it at the time it was awarded for different decision reasons already assessed and approved for payments that still have not been paid because the system failed to deliver it to our bank account used for our benefits awarded through other qualifying entitlement means accounts accepted by HMRC already the DWP department decision makers team dealing with the passport rules and bypass rules of entitlement awarded and approved for payments already know and this needs paying because it is affecting our Joint UC statement of entitlement that it should of been transferred over to include the disability premium weekly allowance payments awarded and approved for payments to be added to the joint UC account as well when we were forced to claim our joint UC account when the mistake was made that has caused financial issues because of the missing Housing Benefit from the date of the Pip and DWP specialist team decision dealing with it had already assessed and awarded but failed to be backdated although already assessed and awarded for it to continue in payment awarded and approved for payments that failed to be checked to make sure BOTH claimants were PAID and the awarded weekly extra second awarded allowance allocated payments have failed to be paid weekly since 6th June 2022 when it was awarded through other qualifying entitlement means that is still outstanding for payment that needs an officer to get it done.
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Hi @Philipfear637 blimey, I'm so sorry that you're still having to go through all of this! Have they agreed to investigate and allocate the missing payments now and have they provided a timescale?
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I have not posted in a while because I've been waiting for the WTC tribunal appeal process hearing date that I attended recently. Although we have both been assessed and awarded and assigned and approved for payments in favour of both people named on their joint WTC claim account awarded and approved for payments of TWO extra WTC payments awarded already through other qualifying entitlement means accounts accepted already binding agreements awarded. The HMRC officer who the judge spoke to by video link and TV mentioned that the reason the payments of WTC were stopped that I was legally ordered and awarded and approved for payments through other qualifying entitlement means accounts is because I was not being paid a remunition payment for the hours declared on my renewal form that was already assessed and awarded and approved for payments and because we have underlying entitlement as well that was awarded and approved for payments but awarded together as Joint WTC account allowance payments that the HMRC officer failed to check that AWARDED decision already made that was not recognised and failed to mention that we were already both entitled awarded and approved for payments to receive the awarded WTC entitlement to receive it through qualifying through other qualifying entitlement means decisions already awarded and approved and checked and being paid weekly instead of JSA support entitlement awarded and approved for payments and underlying carers entitlement for different reasons that were awarded by the DWP department decision makers team dealing with the couples Pip tribunal appeal benefits successfully AWARDED claims and passport details rules awarded to both claimants awarded it through qualifying through other legacy benefits awarded legal binding agreements of the existing already awarded disability premium weekly allowance payment awarded on top the joint WTC claim that was being delivered and paid for the first older person and passport details rules awarded in favour of both people. The HMRC officer who was present by TV link at the WTC tribunal appeal hearing never mentioned when asked by the judge anything about the typos mistakes they made on their letters where they have removed already awarded disability awarded entitlement to my older partner joined with me on the joint WTC account claim that had already been assessed and awarded and approved for the extra payments that my older partner was also already entitled to as well confirmed by the WTC Amended award letter statement of entitlement letter issued with both our names on it showing the disability awarded for one persons amount of the backdated extra WTC payment awarded to be backdated and approved for payments that was settled showing on the updated Amended WTC statement of entitlement award letter dated 5th April 2023 sent to us both. This important awarded decisions letter of entitlement shows that the HMRC officer dealing with it through the Pip tribunal appeal passport details rules had already assessed it again and awarded it through qualifying through other qualifying entitlement means accounts accepted by HMRC already awarded and approved for payments already awarded and approved for payments to include the backdated extra calculated backdated payment awarded on top of the awarded older person who was already entitled and who was awarded it and approved for the payment that was paid into the same bank account used for the awarded and approved for payments accepted by HMRC and the DWP department decision makers team dealing with it as well who had already assessed it again and awarded it and approved and applied and updated and assigned it already for the first older person awarded the calculated backdated amount for one person that was paid into the same bank account as agreed. The HMRC officer has failed to check that both claimants are awarded ongoing Pip awards rights to receive the extra passport awarded legal binding agreements awarded to both claimants awarded it through qualifying through other qualifying entitlement means accounts accepted already and approved for payments.These legally binding agreements are absolute legal decisions made by other departments decisions who awarded it through qualifying through other qualifying entitlement means accounts accepted by HMRC already because the younger person named the Appellant in this WTC tribunal appeal process services was assessed and also awarded the Ongoing Pip awards rights awarded and approved and checked and backdated to 6th June 2022 that the DWP department decision makers team dealing with his second awarded ongoing Pip award for ongoing periods of support entitlement awarded had also assessed again for the entitlement to receive the awarded Pip MM backdated Supreme Court judgement awarded decisions and delivery of the existing joint WTC claim already assessed and awarded to both claimants who were awarded the Ongoing Pip awards rights and payments that also gave the entitlement to receive the full amount awarded payments they were already both legally entitled to receive through qualifying through other qualifying entitlement means accounts accepted by HMRC and DWP department already updated as protected benefits awarded through other qualifying entitlement means Housing Benefit and Council tax support allowance already allocated and allowed and approved for payments that also did not get mentioned to the judge either that are qualifying entitlement means accounts accepted by HMRC already that gave the correct decision amounts awarded to be paid to both claimants because they were legally both qualified claimants accepted already by HMRC own ASSESSED legal binding agreements awarded confirmed by Pip award letters issued to both claimants seperatly entitled for backdated payments of Pip entitlement successfully awarded to be backdated to 6th June 2022 and the departments very own awarded passport rules of entitlement to receive the extra WTC payments and backdated extra calculated backdated payments awarded to both claimants separately awarded a lump sum payment that was awarded and approved for payments to be backdated and approved for the TWO decisions awarded to both claimants that is also a registered legal qualifying entitlement means accounts accepted by HMRC and DWP and specialist LEAP team assessments done that legal assessed both claimants awarded separately that was not disclosed correctly by HMRC that they have already given the approval for it to continue in payment and backdated and approved also for the second awarded person who was also awarded it through qualifying through other qualifying entitlement means accounts assessments as well that was awarded and approved for payments already awarded but has failed to be backdated or refunded or paid for the extra weekly allowance payment awarded to both the claimants that are also missing from 31 March 2023 backdated to 6th June 2022 for the second separate individual agreement awarded it as well after being assessed to be backdated and approved for the second award that was approved but failed to be paid or backdated or refunded back and that is another reason why the appellant brought this case so that the WTC judge at the hearing would consider it and see that HMRC have failed to check that supporting awarded and approved accepted approved awarded data already updated by the DWP department decision makers team dealing with it had already assessed it again and awarded it for payment for both claimants for different awarded legal reasons and rights that were not disclosed to the WTC tribunal appeal judge correctly so that she could legally awarded it based on the already awarded passport rules and bypass rules already decisions made for each person who was awarded the correct statement of entitlement awarded to both claimants that should have continued in payment already decided through other tribunal appeals and the existing decisions made that are legal binding linking awarded agreements that both claimants were awarded and approved for payments already awarded and approved for payments already updated by the Pip and DWP and WTC and accepted already by the HMRC officer legal agreement in the background data checks who had already assessed it again and awarded it to continue in payment already which is an Important AMENDED Legal awarded agreements and legal binding statement of entitlement for the passport payments that was not fully disclosed correctly to the judge in this WTC tribunal appeal case where another WTC officer has missed that has misled the judge in this case by not revealing this underlying entitlement and legal decisions already awarded and approved for payments they were both entitled to receive. Because the judge has been starved of the other supporting evidence the decision she has made is contradicting the already accepted legal agreements accepted by HMRC already that was not disclosed correctly that has mislead the decision to not award the WTC appeal to the Appellant because of the remunition payment rule.
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Hi all it's been a very long time since I added the information about what has been happening. After loads of help from lots of supporting people and the supporting evidence that was sent in we now been advised and found out after all these years that our legal awarded extra support SDP benefits of entitlement we qualified to receive have not been paid or calculated or backdated or refunded or paid or transferred over to our joint UC account statement of entitlement either we qualified to receive. The benefit rules says this that when TWO people registered with disabilities living together in the same household already assessed and awarded ongoing Pip awards for ongoing periods they then become entitled to receive the SDP support entitlement and the extra backdated payments calculated for each person with the qualifying entitlement to receive the extra awarded support payments. As we both have been assessed and awarded ongoing Pip awards for ongoing periods of support entitlement EACH for our different assessments reasons for being awarded the extra support weekly payments allowances of the SDP we have both qualified to receive because TWO people have been awarded the extra support weekly payments ordered to be backdated to 6th June 2022 for both claimants awarded the extra weekly allowance payments they are entitled to receive backdated to 6th June 2022 which is the second persons award who is also registered with disabilities on the departments system decisions makers Senior officer who awarded it to each registered person already updated to reflect that BOTH claimants registered with disabilities have become entitled to receive the extra full awarded extra weekly support payments awarded to both claimants on the departments payment system ordered for backdated payments as well.
We have now after all these years of stress found out that our entire legal extra weekly support entitlement and payments have not been paid because it is a known system issue why the department payments system has failed to pay it because the DWP department delivery calculated to be refunded back into the same bank account agreement needed to be paid and refunded back by a BACS MANUAL payment method and because the DWP department payment system was not paid by the correct method of payment that was need for such a large calculated backdated extra payment awarded and approved for payments the system failed to pay it into the same bank agreement as ordered. The massive payment awarded and approved has been waiting for a Manual intervention payment by BACS MANUAL payment method all this time and has been missed off the joint UC statement of entitlement awarded as well that has failed to add the couples awarded dual double support on to the claimants joint UC statement of entitlement they are BOTH qualified and registered and entitled to receive the extra support weekly allowance payments that have not been paid right from the very start of the joint UC account statement of entitlement decision was made that has missed off multiple years of the missing payments they are BOTH qualified and entitled to receive that now has to be backdated all the way back to the 6th June 2022 qualifying entitlement date 6th June 2023 in the LEGAL already awarded orders of qualifying entitlement assessments that qualified both claimants awarded and approved for the extra weekly allowance payments awarded to both claimants that should have been paid that they are legally entitled to receive.The missing SDP allowances for TWO people awarded it weekly need to be backdated to 18 September 2023 on the joint UC double awarded backdated payments basis of the missing SDP allowances missing from the joint UC account statement of entitlement that should of been granted and paid at the time of the joint UC account statement of entitlement decision was made by the UC department decision makers who have failed to check that both claimants have legal benefit entitlement for the extra missing backdated payments that they have been awarded and approved for payments ordered to continue in payment of TWO extra weekly double payments to be refunded back and paid that was awarded but missed off the claimants benefits awarded entitlement and because of the delivery payment system failure the awarded extra calculated backdated payments have just been ignored and nothing mentioned about it either to the claimants. After trying to understand what happened it has become clear now that because it was such a large backdated payment amount awarded and approved for payments already that should have been paid but by a different payment process that was needed to get the payment system to recognise it and pay it as ordered as well that has been missed off the claimants entitlement awarded and approved for payments to include the TWO extra weekly SDP qualifying entitlement they became entitled to when the second awarded ongoing Pip award for ongoing periods of support entitlement was confirmed by the second awarded ongoing Pip award was awarded and because the benefit rules stated that when TWO people are awarded ongoing Pip awards rights they became entitled to receive the extra support because there is no one outside the household that receives the carers allowance so because of the SDP rules they are fully entitled to receive it because they were both awarded successful Ongoing Pip awards rights and payments to include the extra SDP backdated payments awarded the weekly allowance payments to each person awarded it in the household that should have been paid and continued to be paid from the backdated agreement 6th June 2022 backdated second awarded persons Pip tribunal appeal successful awarded date 31 March 2023 already assessed and awarded and approved for all the missing extra support entitlement payments of weekly double support to be paid back to the claimants. The missing weekly support payments for both claimants awarded it to continue paying are still outstanding for payment still waiting for a Manual intervention payment to be paid by BACS MANUAL payment method like it should have been down originally that was ordered to be refunded back the missing payments that the claimants have been waiting to be paid all this time they should have been paid that needs paying for all missing weekly calculated backdated missing support payments. This has now become a massive amount that the DWP department must overide and get paid now by a Senior Manual officer who has the same authority to get the payment system that failed to pay it as well and pay the massive backdated payment owed into the same bank account details used that was agreed already that the system failed to pay that BOTH claimants registered with disabilities on the Leeds West Yorkshire Council Housing Benefit and council tax support allowance account claim awarded the extra support entitlement as well that is still outstanding for the hidden support as well that has been held back that has been found in the Leeds legacy benefit housing benefit and council tax support allowance already awarded but not fully refunded that has been missed off as well they are entitled to receive that can be seen in the Housing benefit and council tax support entitlement allowance account portal that needs a Manual payment intervention to get that paid and also the missing legacy benefits calculated missing SDP allowances assessed and awarded as well that have not been fully processed or paid because of the system payment failure that happened that is still outstanding for payment. The department delivery has already been calculated it just needs a Senior Manual officer to get it paid and refunded back to us or someone who has the same authority to do it by BACS MANUAL payment method and that will unblock the door for the awarded extra support and payments awarded and approved already that also will give the code for the joint UC account statement of entitlement to be updated so they get the weekly extra double support payments awarded they have been waiting for all these years already that is urgently important to both claimants as they have already been assessed and awarded it that the known system payment failure is known about and the DWP department already know it needs paying into the same bank account by BACS MANUAL payment method because it was not a decision mistake it was a known system payment failure that caused the issue nothing to do with any other reason and not even the WTC tribunal appeal decision either because the Claimants had already been assessed and awarded through other qualifying entitlement means Pip tribunal appeal process services accounts accepted by HMRC and DWP and specialist LEAP team assessments done registered on the system that has been missed for all the weeks they should have been paid it for TWO people awarded it that now needs escalation to get it paid. Katie White MP and Team are investigating into why this payment mistake has happened and ignored all this time after the couple registered and assessed and assigned for TWO people the weekly extra support allowance weekly payments that the DWP department payments system have failed to pay as ordered and the massive owed payments need calculating again for all missing payments they should have been paid that have been awarded and approved for TWO people the extra support weekly payments that have not been paid yet until it gets done by a Manual intervention payment method for it to continue in payment that the system needs to get it paid and backdated to 6th June 2022 for all the missing weeks of approved awarded payments that have not been paid yet.
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Just to let those know that when TWO people are awarded ongoing Pip awards and support entitlement for different awarded reasons and awarded legal assessments done decision decided reasons already accepted and agreed to be paid the extra entitlement on other existing benefits accounts already. This means that when this type of double person Pip tribunal appeal is successfully awarded to both claimants they become entitled to a successful double SDP weekly allowance payment awarded to both claimants and backdated for both claimants calculated for each person awarded it.The qualifying entitlement has become entitled because they don't have anyone from outside the household that receives the carers allowance for looking after them so become entitled to receive the double awarded backdated SDP payments that get backdated for the approved double weekly payments they are entitled to receive the double calculated amount then gets calculated for a weekly payment of the £502:27 a week extra support allowance already allocated from the TWO qualifying Pip tribunal appeal decisions already awarded that continues to be paid also for the extra awarded SDP support weekly payments paid on top the joint UC account statement of entitlement that they are legally entitled to receive.In our case of missing extra awarded backdated payments awarded already through other qualifying entitlement means accounts accepted by HMRC and DWP already we became also entitled to receive the extra SDP backdated payments awarded and approved for payments that at the moment it has not been fully calculated correctly yet and needs a Massive backdated payments to be refunded back by BACS MANUAL payment because with it being a massive large calculated backdated owed benefit we are both registered claimants to receive and refund and continue to be paid the weekly allowance missing weekly extra support entitlement allowances going forward after the department pays us what the payments system has failed to pay because of the known payment system issue the department decision makers team already know about that happens when TWO people awarded payments are large backdated payments that are awarded and approved for payments and are paid into the same bank account details that is used for both people named in the departments background data file details it will not pay and it will sit unpaid until it gets paid by a Senior Manual Intervention payments officer who will get the same legal second order awarded and approved for payments but it will not be paid until it is manually done by a Manual payment intervention override by BACS MANUAL payment method and that is why it's taken four years to find this hidden undisclosed mistake we now have found out that they now need to get it done and paid back to us both we have been assessed and assigned to receive the extra full awarded amount for all the missing payments including hidden housing benefit and council tax second person's weekly support allowance credits awarded as well that have been kept hidden from us on the existing joint housing benefit and council tax account claim that they should have paid us back they also owe us that we have discovered in the Background checks files housing benefit and council tax support account claim portal that has not been fully paid back to us either that needs paying into the same bank account agreement the DWP department decision makers team already know now to do it by BACS MANUAL payment method to get all the missing payments and support entitlement weekly extra double SDP payments and UC department backdated owed double awarded backdated allowances awarded for TWO people weekly payments that have been missed off the joint UC account statement of entitlement allowance this time as well.
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