Remaining politically neutral during General Election 2024


Under guidance from the Electoral Commission and Charity Commission, it's important that Scope remains politically neutral during General Elections.

While we understand that this period will see many passionate discussions and do not want to discourage open discussion, we cannot allow discussions which are purely intended to influence voting.

As ever, please make sure that your comments remain respectful of other people's opinions and keep to our online community house rules.
Please read our community house rules and community guidelines.

Universal credit

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challnas
challnas Community member Posts: 6 Listener
in Universal Credit (UC)
Good afternoon. I have recently been moved on to UC from tax credit and its already started to become a nightmare. I've been given an appointment by uc, I work and I've told them that I can't make it to my appointment and the reply I got was " if you don't attend you won't be paid." I have told them that I can't make it on that date but if they rearrange the date or time I will come but make it convenient for me. I just recovered fro. Mental health issues after suffering them for 6 years and this situation will push me back to the point I've struggled out from. What can I do ?
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  • Albus_Scope
    Albus_Scope Posts: 5,149 Scope online community team
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    Hi @challnas I'm sorry to hear it's becoming stressful for you. You should be able to leave a note on your UC journal and ask for a different appointment time and date.
    Is it your first appointment with them? They may need to see proof of ID etc before they can set up payments? 
    Albus (he/him)

    Online Community Coordinator @ Scope

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    Opinions expressed are solely my own.
    Neurodivergent.
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