Pip Face to Face Assessment Agoraphobia

Candy123
Candy123 Online Community Member Posts: 5 Listener
edited July 19 in PIP, DLA, and AA

I have just received a text from PIP saying that I have to attend a face to face appointment in 7 days time. I suffer from Agoraphobia & was awarded LCWRA in June after having a video appointment. I didn't expect a face to face appointment with PIP and I don't think that I can go through with it. What usually happens when you ask PIP to change the face to face appointment?

Many thanks in advance.

Denise.

Comments

  • Albus_Scope
    Albus_Scope Posts: 8,327 Scope Online Community Coordinator

    Hey @Candy123 and welcome to the community. 😊

    PIP and UC are different benefits, so they wont be checking any notes they may have on you. But you can ask PIP to change your face to face appointment to a telephone one if you give them a call and explain. I understand how tough it can be when you can't leave the house, but they can make adjustments for you.

  • Candy123
    Candy123 Online Community Member Posts: 5 Listener

    Thanks so much for your help. I am going to ring them now and I will let you know the outcome.

  • Faithlong
    Faithlong Online Community Member Posts: 69 Contributor

    hi Candy, what did they say to you?

  • Candy123
    Candy123 Online Community Member Posts: 5 Listener

    Having rang PIP 0800 number they changed the face to face appointment to a telephone appointment for the same date and time. This was done very quickly without the guy on the phone asking the reason why (which I was expecting). I'm very surprised & relieved as I was expecting a lot of questions and hassle. Thanks again for your help.

  • Albus_Scope
    Albus_Scope Posts: 8,327 Scope Online Community Coordinator

    Ah that's brilliant news @Candy123 I'm really glad they could sort it so quickly for you. 😊 Best of luck with the appointment.

  • Candy123
    Candy123 Online Community Member Posts: 5 Listener

    Thanks Albus. Much appreciated.

  • Faithlong
    Faithlong Online Community Member Posts: 69 Contributor
    https://forum.scope.org.uk/discussion/comment/890760#Comment_890760

    thank you so much for coming back with to let us know and I’ll pray everything goes well for you! 😊

  • Candy123
    Candy123 Online Community Member Posts: 5 Listener

    That's an interesting point that you make that the DWP cross check benefits. Included in my medical evidence on the PIP application form was a copy of my UC85 Medical Report (done by video) which I requested a paper copy of after having being awarded LCWRA two months ago.

    With my having, amongst other mental health problems identified in the UC85, 'severe functional restriction in personal actions' I didn't expect to be called for a face to face assessment for my PIP application. That was my reason for requesting the change to a phone appointment. I thought that the DWP would have considered the UC85 evidence, especially considering my Agoraphobia.

    When I had my UC LCWRA video appointment in May the health care assessor said that I had provided so much historically documented medical evidence anyway that she would be cutting the interview short. It only lasted ten minutes and I was awarded LCWRA five days later.

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