Pip

so after waiting over an hour to speak to someone I finally got through explained everything and they’ve said they can’t tell me as they don’t know. They know I’ll be getting the £549 that’s stated on the letter but don’t have an idea if I’ll be paid back pay from August 2023. Just been told to wait and see if I get a letter about whether they owe me more money. They know nothing and I’m assuming they’re saying the same to everyone because I’ve been seeing all over Facebook people asking the same as me whether they’ll be back paid from the dates their letters say

I got my back pay this morning