Carers allowance stopped?
I received carers allowance for a couple of years (for my daughter who is entitled to DLA) but then in January is suddenly stopped/ paused while they checked my income from self employment. I filled in the forms and sent back straight away - my income is far below the threshold so it should have been straight forward - but nearly 8 months later and it hasn’t restarted yet. I’ve phoned lots of times and each time just told a decision hasn’t been reached yet (?) even though I’ve said it’s causing me financial hardship and asked to speak to a manager - no one ever rings back. Anything I can do?!
Comments
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Contact your local mp as that situation is totally unfair. Hopefully that will shift the outcome along quicker.
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Good morning @robynj. It's shocking it's taken them 8 months and you're still left waiting.
Have you raised a formal complaint with them?
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@robynj
Make sure that they backdate any payments that they owe you too
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no I didn’t know you could do that - I’ll look into it
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