PIP. DWP

lee195
lee195 Online Community Member Posts: 1 Listener
in Start here and say hello!

I had a pip assessment, received a letter saying they had everything they needed so I gave them a call for an update to be told the case manager has handed it back to the AP (assessment provider) has anyone else experienced this or know why this has happened.

Thank you!

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 63,186 Championing

    It happens sometimes but not often. It maybe that there's things in the report that need to be queried but I can't only guess what the reason is. The only downside is that it can delay the decision being made.

  • ker
    ker Online Community Member Posts: 2 Listener

    I had letter from Pip in may saying thry had everything they needed and would take 8 weeks. I then received letter in June saying still no descision, still nothing... anyone else had this issue please?

  • Rachel_Scope
    Rachel_Scope Posts: 1,651 Scope Online Community Coordinator

    Welcome to the community @ker.

    I haven't experienced this myself but just wanted to say hi. Hopefully one of our members has experienced the same thing and can share their thoughts.

  • poppy123456
    poppy123456 Online Community Member Posts: 63,186 Championing
    https://forum.scope.org.uk/discussion/comment/896614#Comment_896614

    That’s perfectly normal and they are standard letters. A decision can take up to 12 weeks after the assessment report was returned.

  • ker
    ker Online Community Member Posts: 2 Listener

    Thank you Rachel_scope and Poppy123456 x

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