Was stuck in bed all day after hoist broke, it finally got fixed 5pm
Luckily I had someone to help me get dressed when it got fixed, but I was stuck in bed til around 5pm after much passing around. Manufacturer said council had to pay an the council said me. After hours of back an forth it was finally fixed.
This then begs the questions:
- Why was I not given a phone call or reminder before said warranty ended?
- If the council installed it, why does it not remain the councils property?
- Is not denial of movement and toileting by means of the commode a denial of my Human rights?
Comments
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@wandering_chris that sounds an awful situation to be In. Was the equipment given by an OT? I don't see how your responsible for the costs of the hoist
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yep it was but they say like after a year its my responsibilty, well why didnt they tell the company too?
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Thats crazy I would get clarification on that by an OT
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yep
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the duty ot said that
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what annoys me more is I was left for hours without access to toileting via a commode - surely thats a violation of my rights?
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I would put a complaint in Chris have a Google on line see if you can find someone to complain to
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*maintenence of the hoist, they came the same day but I had to fight like hell - I just feel that I wouldntve been treated by the council like this (the passing of responsibility, the distress of no time scale and no access toileting if I was able bodied an relying on any other council service.
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That sounds so awful, wandering Chris.
it just seems so cold and insensitive….however I believe that councils frequently let down all sorts of people in need, elderly people waiting for carers to arrive, children awaiting assessments and people living in mouldy flats (there was a big section on the news about this today). I don't know if toilet access/assistance is listed as a human right….sadly elderly people can be left like this at home due to shortage of carers, and in hospitals too, in corridors for hours if there is no staff to assist. I don't think you are being targeted for neglect because of not being able bodied and that would be a horrible thing if there were not stories to suggest otherwise, as above.
However you should have received clear written information about who was responsible for maintaing the hoist, how often, and who to call in an emergency. It would be shocking if you have not received this.
If you want to look into it further you could try the Disability Law Service, they look at rights in relation to disability.
All the best
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I used to be a care and support worker, if i received a call asking me to respond then i did, where is your comms?
no matter where you are
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where is your panic button, if you are under a "duty of care" of someone or thing then you have one, if not then bring this up with them so it never happens again
OH SO CRUEL are humans
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Ask the council and/or OT for written evidence of your responsibility for maintenance of the hoist. Not an online statement but the one they sent you and when. I found this in Age UK.
https://www.ageuk.org.uk/siteassets/documents/factsheets/fs42_disability_equipment_and_home_adaptations_fcs.pdf
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