Just got a text from DWP telling me to apply for UC by Feb 8th

pburns1337 · January 16

I was expecting a migration letter but they've sent a text. I live in Hackney borough, if that makes any difference. Anyone else got a text, should I wait for the letter?

I get Housing Benefit and Income Related ESA (Support Group).

Nightcity · January 16

That's ridiculously short, you should have 3 months - a week or so in the post.

I'd personally question this.

poppy123456 · January 16

I would be concerned as to whether that text is genuine. Or did you perhaps move house and didn’t change your address and the letter went to your old address?

I would also have expected them to send texts reminders regularly and not just today out of the blue.

poppy123456 · January 16

I’d advise you to ring the UC migration phone line to ask them if a letter had been sent out. 0800 169 0328.

pburns1337 · January 16

https://forum.scope.org.uk/discussion/comment/968597#Comment_968597

Thanks poppy, I didn't move house or anything. I am a little suspicious but that phone number is the same as the one they mentioned in the text.

pburns1337 · January 17

OK well I just rang DWP and they said they sent two letters, first one in November. I didn't receive either of them. Never mind, I think Feb 8th is still enough time to get everything done, if not I have good grounds to ask for an extension.

WhatThe · January 17

pburns, ask them to send you a copy of each letter they claim to have sent you.. Ask until you see them for yourself.

Just got a text from DWP telling me to apply for UC by Feb 8th

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