Just got a text from DWP telling me to apply for UC by Feb 8th
I was expecting a migration letter but they've sent a text. I live in Hackney borough, if that makes any difference. Anyone else got a text, should I wait for the letter?
I get Housing Benefit and Income Related ESA (Support Group).
Comments
-
I would be concerned as to whether that text is genuine. Or did you perhaps move house and didn’t change your address and the letter went to your old address?
I would also have expected them to send texts reminders regularly and not just today out of the blue.
0 -
I’d advise you to ring the UC migration phone line to ask them if a letter had been sent out. 0800 169 0328.
0 -
Thanks poppy, I didn't move house or anything. I am a little suspicious but that phone number is the same as the one they mentioned in the text.
0 -
OK well I just rang DWP and they said they sent two letters, first one in November. I didn't receive either of them. Never mind, I think Feb 8th is still enough time to get everything done, if not I have good grounds to ask for an extension.
1 -
pburns, ask them to send you a copy of each letter they claim to have sent you.. Ask until you see them for yourself.
0
