Pip not granted on a pack of lies

mangomungo
mangomungo Online Community Member Posts: 179 Empowering
in PIP, DLA, ADP and AA

just been rejected for pip and it’s been on a complete pack of lies of things that I didn’t say at all. I’m devastated and feel so hurt as I thought the woman was being nice but why did I think that when it’s the DWP. I feel so sad and deflated

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing

    I see this is a first time claim and you had a paper based assessment but a short phone call asking just a few questions, is this correct?

    If so it's rare to be refused after a paper based assessment but it can happen.

    Your next step is to request the Mandatory Reconsideration. (MR) You have 1 month to request this and it's better to put it in writing. Please do not ring to request it. You will need to state where and why you think you should have scored those points.

    When you filled out the form if you didn't give a couple of real world examples of exactly what happened the last time you attempted each descriptor that applies to you then you should do that now. Adding detailed information such as, where you were, what exactly happened, did anyone see it and what the consequences were.

    The most likely outcome of the MR will be the decision doesn't change because only about 24% of them do at the time stage. There's a much higher chance of a decision in your favour at Tribunal stage.

    There's some information here.

    https://www.citizensadvice.org.uk/benefits/sick-or-disabled-people-and-carers/pip/appeals/mandatory-reconsideration-pip/

    I'd also advise you to take some time to have a read through all of this.

    https://www.gov.uk/government/publications/personal-independence-payment-assessment-guide-for-assessment-providers/pip-assessment-guide-part-2-the-assessment-criteria#daily-living-activities

  • Jane315STARX
    Jane315STARX Online Community Member Posts: 712 Empowering

    So sorry to hear this.You are not alone.I felt exactly the same when I had the same decision.It feels utterly devastating.But it's not over.Be strong ( I know it's gut wrenching) but if I can fight on then so you can you.Take On board what Poppy said above as this is fantastic advice

  • Catherine21
    Catherine21 Posts: 5,604 Championing

    It happened to me 2016 when i read the report my mouth felll through the floor i cried for days then the anger do a MR bullet point what you disagree write everything from moring to night can do sars form doctors going back years family can write letters get your power back asorb it and use that energy to say your truth x

  • Jimm_Alumni
    Jimm_Alumni Scope alumni Posts: 5,717 Championing

    It can be incredibly difficult @mangomungo, but you are not alone in going through this. Many of us have and still received awards through the appeals system. Poppy has already linked some good articles about appealing the decision. Do you have anyone who can help you with the appeal at all?

  • mangomungo
    mangomungo Online Community Member Posts: 179 Empowering

    thankyou for all your advice but I really don’t even think I have it in me to go through appeal. It’s put me into crisis and I don’t have anyone to help me

  • poppy123456
    poppy123456 Online Community Member Posts: 64,463 Championing

    Starting a new claim isn't always the answer because if you use the same evidence you previously used then a refusal may happen again.

    Do you have a copy of the assessment report? You can put a complaint in with the assessment providers, details how to do that will be on their website.

    My advice is to think about challenging the decision for a while. You have 13 months to request the MR. If you're outside of the 1 month timeframe you will need to tell them why you didn't request it within the first month. If they refuse you can proceed to Tribunal.

  • Kimi87
    Kimi87 Online Community Member Posts: 5,273 Championing

    Local welfare rights can help to support and advise you

    https://advicelocal.uk/welfare-benefits

  • Hopeless
    Hopeless Online Community Member, Scope Member Posts: 749 Empowering
    edited February 6

    Do you have local area coordinators where you are? I’ve recently discovered their existence and met with mine - they can help with things like MR’s and give you support

  • mangomungo
    mangomungo Online Community Member Posts: 179 Empowering

    thank you again everyone for your advice. It really put me back and I’ve spent two days in bed not even eating but I’m going ahead with the reconsideration. My partner phoned on my behalf and got through to a case manager and explained that the report was literally lies that I never said. For example they said that I was actively looking for work when I’ve been signed off for 8 years and it was my partners job coach that even suggested it because it would be unreasonable for even my partner to look for work because of how unwell I can get that I need care to do anything outside the house apart from walk 5 minutes up the road, he helps with food shopping, any time I need to go to an appointment, he deals with anything regarding our sons school or medical appointments and that was lied about on the report too.
    The rest of it was misinterpreted and half truths and he explained that. I’m not even able to make phone calls by myself and they acted as if there was nothing wrong with me at all and it was honestly really hurtful. I’ve done a SAR with my doctors to access my medical records hoping that I’ll get the referral to asd/adhd services my doctor sent so I can send that off along with annotations of everything they got wrong. I did send 10 pieces of evidence that I already had in my house.

    I regret answering the phone call now as that was so out of character for me anyway and I’ll state that and I won’t be doing it again under any circumstances and what they’ve done has actually made my phobia of phone calls or talking to anyone so much worse. The only reason I answered it is because my partner wasn’t even in the house he was at the shop and after Googling the phone number I decided to answer it in case they closed my claim or something I felt like I had to answer it and they’ve twisted that and used it against me and that’s really affected and hurt me tbh.
    I’ve also taken note of services that can help with benefit applications and I’ll see if my partner can contact them for me so they can help. I wish I’d done that in the first place as I’ve got a feeling I screwed the form up because of my issues ironically, my experience was actually okay up until now and the woman was so pleasant I thought she was being understanding but I now realise that she tripped me up multiple times and I wasn’t able to answer things the same way I would have done if I had had time to gather my thoughts properly. Thankyou again for all your help and messages.

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