No electricity for 10 days

millwalltony65
millwalltony65 Community Member Posts: 11 Connected
in Start here and say hello
Love to scope waiting for a voucher code for my electric as my mobile phone broke last Sunday as I was reviewingredients my voucher code for 49pounds but phone went so I had to ask for voucher code  for my email address instead xx

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  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,848 Championing
    Hello @millwalltony65

    Glad to hear you were able to get help from Scope's Disability Energy Support Team :)

    How are you today? 
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  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,848 Championing
    I've just seen your comment on your other thread. Can I ask, have you received the voucher? 
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  • millwalltony65
    millwalltony65 Community Member Posts: 11 Connected
    Nah not yet would have had it last Sunday but mobileven went gutted no help anyway until I receive voucher code and my Istanbul esa 29th  
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  • millwalltony65
    millwalltony65 Community Member Posts: 11 Connected
    Don't know what day I'll receive it
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  • poppy123456
    poppy123456 Community Member Posts: 64,375 Championing
    millwalltony65 said:
    and my Istanbul esa 29th  
    What's Istanbul ESA? IF you mean you're waiting for your ESA payment that's due to be paid on 29th January then that can't be correct because that's a Saturday. Benefit payments are only paid between Monday to Friday and 29th is a Sunday.

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  • millwalltony65
    millwalltony65 Community Member Posts: 11 Connected
    That's correct sat 29th it's sorted by plus uv were in live is open every Saturday from 9 to 4pm so please don't judge as I know it's due by 29th so yer 28th
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  • poppy123456
    poppy123456 Community Member Posts: 64,375 Championing
    I don't see anyone judging you and certainly not me. I'm just saying that benefits are only paid Monday to Friday. I also think you're extremely rude so won't be commenting further on any of your threads.
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  • Community_Scope
    Community_Scope Posts: 2,492 Pioneering

    Note from online community team:

    Hello everyone,

    We want this discussion to continue, but we’re concerned that things are becoming quite tense and could easily escalate.

    Please remember that all discussions on Scope’s online community should remain civil, supportive, and safe.

    We will continue to closely monitor this discussion, but if it escalates further, we may choose to pause, close, or even hide the discussion.

    For more information, please read our online community house rules.

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  • poppy123456
    poppy123456 Community Member Posts: 64,375 Championing
    edited January 2023
    Ada said:
    millwalltony65 said:
    That's correct sat 29th it's sorted by plus uv were in live is open every Saturday from 9 to 4pm so please don't judge as I know it's due by 29th so yer 28th
    @poppy123456 is amazing and we certainly couldn’t do without the help. What poppy doesn’t know isn’t worth knowing.

    Thank you Ada for those kinds words, they really are very much appreciated.
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  • durhamjaide2001
    durhamjaide2001 Scope Member Posts: 15,450 Championing
    Oh no that sounds horrible or you managing to eat, drink be warm and get washed? 
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  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,848 Championing
    I'm so sorry you hadn't received the voucher last we spoke @millwalltony65

    Just wanted to check in and see if you heard anything about it today? 
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