Problems with server — Scope | Disability forum
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Problems with server

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poppy123456
poppy123456 Community member Posts: 54,375 Disability Gamechanger
edited July 2023 in Community updates
I don’t know if anyone else is having any issues. Since the weekend I’ve been having problems sometimes when coming back online to the forum, more than several times multiple times a day. 

I either have a bad gateway or a DNS error. I can send a couple of screenshots to a member of the team if needed. I’d rather not post it here because it shows my IP address. 

I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.
If i see a question that i know the answer to i will try my best to help.
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  • chiarieds
    chiarieds Community member Posts: 16,105 Disability Gamechanger
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    I've also had this problem, so today I copied the message I receive:

    Origin DNS error

    You've requested a page on a website (forum.scope.org.uk) that is on the Cloudflare network. Cloudflare is currently unable to resolve your requested domain (forum.scope.org.uk).

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  • vikingqueen
    vikingqueen Scope Member Posts: 1,434 Disability Gamechanger
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             Yes it's happened to me a couple of times as well. Thought it was my laptop  :/
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  • surfygoose
    surfygoose Community member Posts: 434 Pioneering
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    Yes happens to me a lot too and only when trying to come on this site.
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  • chiarieds
    chiarieds Community member Posts: 16,105 Disability Gamechanger
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    I've just had this message (IP address removed):

    Connection timed out

    The initial connection between Cloudflare's network and the origin web server timed out. As a result, the web page can not be displayed.

        Ray ID: 7eccdcf4bac02204
        Your IP address:
        Error reference number: 522
        Cloudflare Location: Manchester

    What happened?

    The initial connection between Cloudflare's network and Vanilla timed out. As a result, the web page can not be displayed.
    What can I do to resolve this?

    Please try again in a few minutes. If the problem persists, you can contact the site owner to let them know you were unable to reach the website.

    As above, I'm only having this problem trying to access the online community



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  • Adrian_Scope
    Adrian_Scope Posts: 11,020 Scope online community team
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    Thanks all. I'm afraid this is a very widely reported (and experienced) issue at the moment and something that's being investigated.

    We'll let you know when we have more information.
    Community Manager
    Scope
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  • DayDreamBeliever
    DayDreamBeliever Community member Posts: 75 Courageous
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    Just wanted to add that I've had the same issue today. This is the first time I've been able to get to the community today
    Pronouns: She/they 
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  • woodbine
    woodbine Community member Posts: 11,669 Disability Gamechanger
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    Just wanted to say....I feel left out now. 📲

    2024 The year of the general election...the time for change is coming 💡

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  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,912 Disability Gamechanger
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    Very sorry there are still issues going on with the community. They are being reported so thank you all for letting us know times it is happening. 
    Hannah - She / Her

    Online Community Coordinator @ Scope

    Concerned about another member's safety or wellbeing? Flag your concerns with us.
    Want to give us feedback? Complete our feedback form now.
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