Problems with server

poppy123456
poppy123456 Online Community Member Posts: 64,463 Championing
edited July 2024 in People power
I don’t know if anyone else is having any issues. Since the weekend I’ve been having problems sometimes when coming back online to the forum, more than several times multiple times a day. 

I either have a bad gateway or a DNS error. I can send a couple of screenshots to a member of the team if needed. I’d rather not post it here because it shows my IP address. 

Comments

  • chiarieds
    chiarieds Online Community Member Posts: 16,790 Championing
    I've also had this problem, so today I copied the message I receive:

    Origin DNS error

    You've requested a page on a website (forum.scope.org.uk) that is on the Cloudflare network. Cloudflare is currently unable to resolve your requested domain (forum.scope.org.uk).

  • vikingqueen
    vikingqueen Scope Member Posts: 1,810 Championing
             Yes it's happened to me a couple of times as well. Thought it was my laptop  :/
  • surfygoose
    surfygoose Online Community Member Posts: 512 Empowering
    Yes happens to me a lot too and only when trying to come on this site.
  • chiarieds
    chiarieds Online Community Member Posts: 16,790 Championing
    I've just had this message (IP address removed):

    Connection timed out

    The initial connection between Cloudflare's network and the origin web server timed out. As a result, the web page can not be displayed.

        Ray ID: 7eccdcf4bac02204
        Your IP address:
        Error reference number: 522
        Cloudflare Location: Manchester

    What happened?

    The initial connection between Cloudflare's network and Vanilla timed out. As a result, the web page can not be displayed.
    What can I do to resolve this?

    Please try again in a few minutes. If the problem persists, you can contact the site owner to let them know you were unable to reach the website.

    As above, I'm only having this problem trying to access the online community



  • Adrian_Scope
    Adrian_Scope Posts: 11,750 Online Community Programme Lead
    Thanks all. I'm afraid this is a very widely reported (and experienced) issue at the moment and something that's being investigated.

    We'll let you know when we have more information.
  • DayDreamBeliever
    DayDreamBeliever Online Community Member Posts: 75 Contributor
    Just wanted to add that I've had the same issue today. This is the first time I've been able to get to the community today
  • Hannah_Alumni
    Hannah_Alumni Scope alumni Posts: 7,866 Championing
    Very sorry there are still issues going on with the community. They are being reported so thank you all for letting us know times it is happening.