How is your day going?

Schildpad

@Amberpearl I hope it goes well and are sympathetic with you and they don't give you a bad time...

Amberpearl

How long is the phone call

Do I give them my counsellor phone number

WhatThe

Amberpearl, I was wrong to say you won't need documents or notes as you will need to confirm your National Insurance number (I've memorised mine)

Possibly may be asked to confirm your bank account details too.

UC are not interested in your spending as other members keep advising. It's not a reassessment or a route to any increase in your award. Checking that you are getting "the correct amount" means checking you aren't getting too much!

They want confirmation of information you have already given them and that's all. They are standard questions asked of all UC claimants.

Amberpearl

They never rang

Just had a message in my journal

Sorry I didn't call

Just upload driving licence and 2 passport pics

I don't have either

And 4 months bank statements clearing showing start and end balance before 10 Feb or your payments will stop

That was it

How rude

Sandy_123

I would leave a message saying you don't have photo id @Amberpearl

Amberpearl

https://forum.scope.org.uk/discussion/comment/974675#Comment_974675

I have

putter218

Got a job interview next Monday for an I.T apprenticeship.

Schildpad

@putter218 good Luck on your interview.

Sandy_123

@putter218 good luck on your interview

Amberpearl

I got a reply saying don't worry about your id for now

Just concentrate on your bank statement s

I have 14 days to upload

So is ie ok if I don't do it today and my nerves are shot to pieces

Bluebell21

You do not need to do it today @Amberpearl just as soon as you can. They have to have them by the 10 February. Try and rest now after your stressful day. Take care.

Schildpad

@Amberpearl just take your time...relax and do it little by little and have them ready by the 10th .. hope you can sleep tonight.

Schildpad

Good night. I was suppose to go to a place but my anxiety was just bad. So I stayed at home. I hope I can rest tonight because still anxious from this morning. I try to relax.. sleep tight everybody.

Amberpearl

https://forum.scope.org.uk/discussion/comment/974786#Comment_974786

Why didn't they ring me

I was on tender hooks all day and never rang

So it's ok if I wait a few days

I'm. Nor in the right frame of mind atm

What exactly are they looking for on my bank statement?

Huge deposit? None

Undeclared I fine? None

Lots of ebay bills and food mainly

Oh and I paid a couple of freinds some money back I. Borrowed

Is that bad

Amberpearl

https://forum.scope.org.uk/discussion/comment/974818#Comment_974818

My anxiety is high

Yes Il do it but in bits

Long as its send by the 10th I hope it's ok

They not worried about my Id atm

Schildpad

@Amberpearl I do not understand why do they not call. I feel it is a type of control. I think it is very unfair. An apology does not suffice. Anyway I hope you can rest. But I would not believe them if they say they call and then they don't. That psychological game is not fair. And they did it a second time. Maybe they will only need the bank statements and leave you alone.. but try to not to worry as you got time.

Amberpearl

https://forum.scope.org.uk/discussion/comment/974822#Comment_974822

I'm. Sure they do do it on a purpose to get people upset

I've been in a state for days waiting for this call twice and they never rang just a quick message saying upload documents and statements

Bluebell21

Hi @Amberpearl I do not know why they did not phone you. They just want to check your bank statements to see you are within the means testing for Universal Credit. Several other members have had the same. Try not to worry.

ShadowyBramble

Goodnight everyone, pleasant dreams!

Teigr

Morning all.

It's been raining for twenty one hours.