If we become concerned about you or anyone else while using one of our services, we will act in line with our safeguarding policy and procedures. This may involve sharing this information with relevant authorities to ensure we comply with our policies and legal obligations.
Find out how to let us know if you're concerned about another member's safety.
Find out how to let us know if you're concerned about another member's safety.
Wrong back pay doesn’t match statements?
Options
ksjm04
Community member Posts: 29 Listener
I really don’t understand why UC backdated my carers element 6 months but my statements have been changed back to 9 months ago? My entitlement for the past 9 months all went up but i was only paid 6 months backdated? Why is this?
Comments
-
When they recalculate your statements they work out how much you’ve already received against what you should have received and you will then be paid the difference between the 2. How much you’re owed exactly will depend on your circumstances.Unfortunately it will be impossible to advise without knowing all the figures.I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help.
-
They paid me back pay from aug 23-feb 24 but my statements increased from may 23 ? Does that mean they still owe me 3 months? Earnings where alot less those months
-
Put a message on your journal and ask them why you only received that amount when your statement say it’s from May 23. As I advised, I can’t advise without knowing all the exact figures.I would appreciate it if members wouldn't tag me please. I have all notifcations turned off and wouldn't want a member thinking i'm being rude by not replying.If i see a question that i know the answer to i will try my best to help.
Brightness
Categories
- All Categories
- 13.1K Start here and say hello!
- 6.7K Coffee lounge
- 70 Games lounge
- 386 Cost of living
- 4.3K Disability rights and campaigning
- 1.9K Research and opportunities
- 199 Community updates
- 9.3K Talk about your situation
- 2.1K Children, parents, and families
- 1.6K Work and employment
- 770 Education
- 1.7K Housing and independent living
- 1.4K Aids, adaptations, and equipment
- 589 Dating, sex, and relationships
- 363 Exercise and accessible facilities
- 739 Transport and travel
- 31.8K Talk about money
- 4.4K Benefits and financial support
- 5.2K Employment and Support Allowance (ESA)
- 17.2K PIP, DLA, and AA
- 5K Universal Credit (UC)
- 6.2K Talk about your impairment
- 1.8K Cerebral palsy
- 870 Chronic pain and pain management
- 180 Physical and neurological impairments
- 1.1K Autism and neurodiversity
- 1.2K Mental health and wellbeing
- 317 Sensory impairments
- 819 Rare, invisible, and undiagnosed conditions
Complete our feedback form and tell us how we can make the community better.
Do you need advice on your energy costs?
Scope’s Disability Energy Support service is open to any disabled household in England or Wales in which one or more disabled people live. You can get free advice from an expert adviser on managing energy debt, switching tariffs, contacting your supplier and more. Find out more information by visiting our
Disability Energy Support webpage.