Call from +448000720161

pedro1982
pedro1982 Community member Posts: 10 Listener
in PIP, DLA, and AA

Hi I received a call from the above number & he said he was calling from the DWP, a few months ago I submitted a pip form for the 3rd time for Mixed anxiety Depressive Disorder & having a cardiovascular disease & heart surgery, I was sent a letter to say I would have a phone assessment on the 14th may 2024 I really wasn’t up to the call that morning & didn’t answer & 2 days later I got a call from that number but he only asked me to confirm my name address national insurance number & gp details, & then hung up & it’s left me over the edge anxious & I won’t phone them back, has anybody had anything like this before

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  • pedro1982
    pedro1982 Community member Posts: 10 Listener
    https://forum.scope.org.uk/discussion/118097/call-from-448000720161

    also after the call I got a text saying I will shortly receive a how your disability affects you form which I have already completed & got a text to say they had received it with a date for assessment several weeks ago & also after they text to say they had my form I got a phone call from my gp surgery asking me to attend asap the same day as they was concerned about my mental health I did attend the surgery where I was met with a mental health practitioner who asked several questions & typed away & shortly after leaving the surgery I got a text saying I may need to attend a assessment.

  • poppy123456
    poppy123456 Community member Posts: 59,826 Championing

    I'm afraid I can only guess why you received that text. Do you have someone that can ring PIP on your behalf? You may need to go through security first and then pass the phone onto them.

  • pedro1982
    pedro1982 Community member Posts: 10 Listener
    https://forum.scope.org.uk/discussion/comment/865146#Comment_865146

    yes I could ask my mother to do it tomorrow it’s just left me overwhelmed & I’m googling away trying to find out why they would only ask me them questions & have my gp phone me to go in

    Thanks for replying

  • pedro1982
    pedro1982 Community member Posts: 10 Listener
    https://forum.scope.org.uk/discussion/comment/865147#Comment_865147

    sorry to keep replying to my post I just keep remembering things, the gp surgery phoned me to go in as dwp had been in touch with them saying they was concerned

  • poppy123456
    poppy123456 Community member Posts: 59,826 Championing

    The assessor may have contacted them as part of safe guarding, which has been known to happen. That's nothing worry about and I would say that's a good thing they did that.

  • pedro1982
    pedro1982 Community member Posts: 10 Listener
    https://forum.scope.org.uk/discussion/comment/865154#Comment_865154

    thank you for replying

    I will have to get my mother to phone them & try to find out if the call was legit just can’t understand why I would be asked security questions & nothing else

  • pedro1982
    pedro1982 Community member Posts: 10 Listener

    hi

    I phoned pip helpline & they said a copy of my assessment report has been sent out the only problem is that I didn’t answer the phone to do the assessment any ideas

  • poppy123456
    poppy123456 Community member Posts: 59,826 Championing

    If the report had been returned to DWP then you will have had a paper based assessment.

  • pedro1982
    pedro1982 Community member Posts: 10 Listener
    https://forum.scope.org.uk/discussion/comment/865426#Comment_865426

    thanks I will wait for the report & hopefully will get a good decision

  • pedro1982
    pedro1982 Community member Posts: 10 Listener

    Quick update 
    the case manager has just phoned me back to ask the reason for not answering the phone to assessor & asked a few questions & said I will receive a new date for the assessment, so not sure why the pip advisor told me a report has been sent out 

  • pedro1982
    pedro1982 Community member Posts: 10 Listener

    hi

    I had my assessment last Monday 22nd July 2 days later a text to say they had received the written report & yesterday 1st August I got a text to say they have awarded me pip I phoned up & they have given me enhanced daily living & standard mobility I also received the assessors report which says recommended award time 18 months & a tick to say symptoms will still be present at time of review so not sure why only 18 months & also the report says I’m very alert & understand everything with no cognitive problems etc didn’t need a rest during assessment was polite well mannered but gave me points on the basis of low mood no motivation muscle spasms not being able to chop & peel budgeting allowance & mixing with people

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