Worried about Biographical appointment

davi
davi Online Community Member Posts: 4 Listener

Hi there,

I have had a migration notice telling me that I need to apply for Universal Credit. I have been in the Support Group and was told that I will not need to be assessed and will be moved to the LCWRA group. Does this mean that I will not need to go to the job centre? And can I sign my claimant agreement without seeing someone at the Job centre?

Also I have a Biographical appointment on the telephone and am really worried. What are they likely to ask. Also is there a way to enclose my birth certificate and other id through my account?

Really stressed out

Comments

  • poppy123456
    poppy123456 Online Community Member Posts: 63,401 Championing

    It's absolutely nothing to worry about at all. They will ask you questions only you know the answer to, such as your date of birth, who you bank with and potentially do you claim any other benefits.

    Your commitments can be agreed on your journal, if you have access to one.

  • davi
    davi Online Community Member Posts: 4 Listener

    Thank you for confirming

  • Jimm_Scope
    Jimm_Scope Posts: 5,445 Scope Online Community Specialist

    Welcome to the community ☺️I hope Poppy's answer has reassured you somewhat about what is happening. They don't always explain very well why certain things are being done and that uncertainty can make it worrying!

    How are you feeling about the migration if you don't mind me asking?

  • davi
    davi Online Community Member Posts: 4 Listener

    I am not sure how I am feeling about the migration. Those people who are migrating should not have to go through such a stressful process. Also I have been told that I will be in the support group equivalent. But I don't know why I have to go to the job centre to sign the agreement, especially if we have to agree to it in our journal. This should be straightforward. Will they leave me alone once I have transferred?

  • Kimmy87
    Kimmy87 Online Community Member Posts: 2,259 Championing
    edited 11:29

    New claims can be quite busy at the beginning (which migrations fall under), yes once your LCWRA is confirmed (this usually takes a few weeks) you will be largely left alone and the claim will run itself with minimum or no input from yourself.

  • Jimm_Scope
    Jimm_Scope Posts: 5,445 Scope Online Community Specialist
    edited 16:46

    We have heard them asking people to come in for appointments before the ESA support group status is confirmed. You can however simply inform them that you are in that support group and that they will receive confirmation of that soon. They should then not require you to come in.

  • davi
    davi Online Community Member Posts: 4 Listener

    Thank you