Question on ESA Migration To UC

Ricky93

I posted yesterday but I have a question. So I did the claim but I’m not sure if the confirm identity worked.

In my journal it says that section is complete but all it says in the to do part is “We will call you” what will this call entail. I struggle speaking to strangers online due to my severe anxiety. I have to have a stress ball in my hand when doing so otherwise I dig my nails into my arm and cause damage. If anyone can help prepare me for what may be asked I would highly appreciate it.

Ricky93

Forgot to state that I’m migrating from ESA SG to UC

Kimmy87

I answered on your other thread

https://forum.scope.org.uk/discussion/129353/managed-migration-from-esa-sg-to-uc

Ricky93

https://forum.scope.org.uk/discussion/comment/981968#Comment_981968

yeah sorry I didn’t see the last part, I have difficulty reading so I sometimes skip things.

does this mean my confirm identity worked it’s what it says in my journal. Sorry for all the questions this is all new to me

Ricky93

this is what it says on the we will ring you part of to do list