Can I switch to telephone (biographical) identity verification?

hughie1

Ib and CB ESA to uc migration. I've got a to do in my account that says I have an appointment to verify my id at the job centre. I don't like to leave the house, never mind some sort of interview.

Plus, I'm not sure I have all the documents required to verify my id.

Is it possible to request in the journal the phone appointment I've read about?

What will they ask?

They won't ask me down the line to go in and verify face to face will they?

Holly_Scope

Hi @hughie1 it may be worth contacting them via journal/telephone to ask if a phone appointment is possible. For your ID, were you sent a letter with detail of what identification they will accept at all?

Regarding the questions asked, I've added below a link to a previous chat which might be helpful. There are some answers that provide a bit of detail as to what will be asked/how long it typically takes -Questions about the upcoming UC biographical appointment I have scheduled for this Thursday. — Scope | Online Community

Best wishes,

hughie1

https://forum.scope.org.uk/discussion/comment/1000160#Comment_1000160

Says in my online account, no letter.

What you need to bring

All documents must be originals - copies will not be accepted.

Proof of your identity

Bring 1 of the following:

Valid passport

Recently expired passport

Home Office issued travel document

Full UK photo driving licence

National identity card not issued by the UK ID card scheme

Residence permit or card

Immigration status document

Registration or naturalisation certificate

Young Scot card (with PASS hologram)

Citizen card

Northern Ireland Electoral Identity Card




Bring 2 of the following:

Birth certificate

Council Tax statement

NHS medical card

Building society passbook

Recent bank or building society statement

Debit or charge card (if not already provided)

Passport (if not already provided)

Full or provisional UK driving licence (if not already provided)

Local authority rent card

Marriage or civil partnership certificate

Registration or naturalisation certificate (if not already provided)

Tenancy agreement

Non-UK driving licence

Young Scot card (if not already provided)

Citizen card (if not already provided)

Northern Ireland Housing Executive (NIHE) rent card

Land and Property Services Rates documents

Proof of your bank details

Bring 1 of the following

Bank card - showing your name, account number and sort code (or supported by a recent bank statement)

Recent bank statement

Debit card

Cheque book

Building society passbook

ATM statement

Other recent financial statement

Official letter confirming an account has been opened in your name

hughie1

Thanks.