Hi I am a carer for my adult autistic son who I help to live independently. I'm in my seventies and find it difficult with computers. My son went over to Universal credit in January, I'm just getting used to it. On his journal yesterday it says because his rent has increased his transitional payment has gone down by the exact amount.when I got in touch with them they said it was correct, his council tax has increased too. So he is £20 a month worse off. Can someone please help me out with this issue. Thanks