Missing LCWRA elements on migration (rightsnet)
22 MAY 2025, 03:44 PM
We are coming across a few cases where the client has managed migrated from ESA to UC and the LCWRA element is missing in the first AP and there is no TE as a result. This seems to be recent; previously clients who have migrated have had the LCWRA element correctly added from the start.
Not sure if this to do with the huge increase in migration notices possibly causing delays in getting information from ESA to UC. Wondering if anyone else is seeing this?
22 MAY 2025, 04:22 PM
‘I’ve had a few cl’s this week who have moved from cbESA to UC before their deadlines and have been told they need to wait for the LCWRA to be awarded as they are very busy and could take up to 3 months and then be backdated’.
##Won’t let me post link so just included the text with names omitted##