No UC payment after migration

Paulfree1968

Hello everyone I'm paul was wondering if anyone has had the same problem as me regarding UC payments. I applied for UC on July 3rd moving from income based ESA which I have been on since 2017. Since then no payments of UC lcwra only ESA new style I got someone from citizens advice to ring them and they said I haven't awarded me lcwra and said I have to do a wca and yet previous to this my advisor from UC said I didn't need to send in a fit note. I have complained in my journal a week a go and no reply struggling financially now

Kimi87

Poor advice from UC staff is common, they are poorly trained and do little more than reading from a screen in a call centre.

It's not unusual for the first UC statement to be incorrect.

If you moved from ESA Support Group then you are entitled to the UC equivalent, LCWRA automatically without needing to submit Fit Notes or have an WCA.

Sometimes the LCWRA element is missing from the first statement.

Unfortunately all you can do is highlight the missing element and wait for your award to be corrected.

You'll know when this has been done as a letter will be added to your Journal stating the amount owed due to underpayment. The money will then be paid within a few working days. A new version of your statement will be added.

Paulfree1968

Hi Kim thankyou for your reply it will be almost 2 calendar months come Wednesday 23rd with no payment hence me reaching out for help on here. Still no idea how much lcwra they will backdate me either

Kimi87

Your award before deductions will increase by £423.27 if you migrated without SDP. That leaves( with the New Style ESA deduction) £214.36 a month UC would be payable.

If you migrated with SDP you would get an additional amount of money called Transitional Protection. TP is added if your total UC award is lower than legacy benefits at the time of transfer. This does erode over time as other elements go up or new elements are added to your claim.

In short your award before deductions would match your legacy benefits.

As you've been waiting a long time, you could make a formal complaint

https://makeacomplaint.dwp.gov.uk/

Paulfree1968

Hi Kim thanks for your input so basically instead of 140.55 a week I should be receiving £205 75 a week then? And they owe me £520 for the 2 months of unpaid UC then