If this is your first visit, check out the community guide. You will have to Join us or Sign in before you can post.
Receiving too many notifications? Adjust your notification settings.
Advice to people

I thought it might help people , I don't know if anybody is like me , I would forget what was told to me on the phone , I was so thankful that my brother put "Call Recorder" app (Free) on my mobile phone , as the 30 minute phone conversation with a MR CM explaining why I failed my assessment was a God send when I needed to remember what he had said ,
You can put in the settings to not record any contacts you have on your phone save your phone getting full of conversations .
You can put in the settings to not record any contacts you have on your phone save your phone getting full of conversations .
Replies
Senior online community officer
CR
I mentioned in an earlier post today, that I was informed by my MP's office that I could (and should) request that my upcoming Work Capability Assessment be recorded BY THEM, and that he had requested that on my behalf. A different kettle of cod to the unrealistic demand made for the '2 concurrent recordings' rule applicable to PIP assessments (or consultations, as they are now known)
I suspect the law is about to slowly swing behind claimants following the recent case where someone secretly recorded their assessment and a tribunal decided to admit it as evidence. It’s not a course I could ever recommend to a client but I suspect it won’t be the last case of its type.
As it stands I'm inclined to agree that recording in all cases would certainly change how things progress but only provided a transcription was then made immediately available to the decision maker and not just when requested by the claimant for the purposes of an MR or appeal.
Sadly, I suspect the expense of doing that in every case would rule that out so that leaves us with recordings where the claimant has to request a transcription. That, of course, won't be cheap and will mean that unless requested at the face to face probably won't be available to a decision maker and maybe not even for an MR. It will therefore be helpful in preventing some cases going to appeal but, sadly, not all.
What the desire to record is really saying is that, unlike say a visit to your GP or a consultant, many people feel (rightly or wrongly) that the reports from such assessments are untrustworthy. Recording assessments addresses the symptoms but it will only happen and only work for a small number of people. Addressing the root cause means taking a completely different approach.