Hi, my name is clarebear1!

clarebear1

Hi just need as advice as quite angry.  I went for my sons assessment last week.  My son is mixed race.  The nurse was black american and been in the job as an assessor for 6 weeks.  I was telling him about an incident of how my sons behaviour can be unsafe, of how he got out of my car before it completely stopped and ran off down the road, for no reason.  The assessor turned round and said to my son who is 16, that he really should not have done that as him been black running from a white woman wouldn't look good and he could get into trouble.  l was sitting there is disbelieve, what a stupid thing to say from a so called professional, even my son mentioned to me outside, why did he say that.  I am so angry, l feel my concerns for the safety of my son was not taken seriously, and laughed at because of his colour.  I need advice as l want to complain, not sure how to go about it, do l have a genuine reason to complain, i'm doubting myself???   Please help....

Pippa_Alumni

Hi @clarebear1, and welcome to the community.

I'm not surprised that you're feeling angry! It can be difficult to see the intent behind words sometimes, but if this is something that you feel wasn't appropriate or right, you can definitely complain. From an outsider's perspective, it certainly doesn't seem relevant to your case. 

Here is the information you need on how to make a complaint to the DWP. Let us know if you need any support or guidance, and keep us updated!