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Pip assesments

[Deleted User]

Hi my mum has her home assesment next week, when can she request the report that the assesser wrote? Does she need to get the decision first.?

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CockneyRebel

Hi Budgie

Yes she can request the report from the DWP 2-3 days after the assessment, you do not need to wait for the decision

CR

[Deleted User]

@CockneyRebel It says request it after decision in booklet with appointment so shall we just ignore that ...yes il request it 2/3 days after thankyou ...they didn't say which profession will be seeing her just said her name is kate

CockneyRebel

The HCP profession should be on the report when you get it. PIP reports are usually available prior to the decision but ESA ones after.
When you get the report it will give you an indication of how the assessor scored, if you then have concerns about the outcome you do have a window of opportunity to talk to a DM and discuss your concerns prior to the decision being made

CR

[Deleted User]

CockneyRebel said:

The HCP profession should be on the report when you get it. PIP reports are usually available prior to the decision but ESA ones after.
When you get the report it will give you an indication of how the assessor scored, if you then have concerns about the outcome you do have a window of opportunity to talk to a DM and discuss your concerns prior to the decision being made

CR

Thankyou very much

[Deleted User]

@CockneyRebel ...i have a double cassette recorder iv had for a long time ..i don't know to ring DWP to tell them I'm recording it or not I'm confused what to do ...i just don't want to see a false report and I also don't want the assessor to think we don't trust her either .

CockneyRebel

It is a good idea to record your assessment but you do need permission
It is also recommended that you use new sealed casssettes opened in the presence of the HCP

From the PIP guide

Audio recording of PIP consultations

The audio recording of

face- to-face consultations is not currently part

of the contractual

specification for PIP assessments.

Claimants may use their own equipment to

audio record their face-

to-face consultation, should they wish to, subject to any reasonable

conditions the

DWP chooses to impose on such recordings

. These

reasonable conditions are:

•

The claimant must inform the

AP in advance that they wish to

audio record their consultation. This is to allow the

AP to ensure

that the HP scheduled to carry out the consultation is willing to

be recorded. If the HP is unwilling to be

audio recorded, an

alternative appointment should be made with an HP who is

willing .

•

The claimant must be able to provide a complete and accurate

copy of the

audio recording to the HP at the end of the

consultation.

For this reason, certain devices that are capable

editing, real

-time streaming or video recording the session are

not approved.

Non -approved devices include (but are not limited

to) PCs, tablets, smart phones, MP3 players

, smart watches

and devices that are not capable of providing a verifiable media

copy that can be easily

checked

during the assessment.

Acceptable formats for such recordings are restricted

to CD and

audio cassette only

•

The claimant must sign a

consent

form in which they agree

provide a copy of the

audio rec ording and not use the

audio

recording for unlawful purposes.

APs

must publicise these conditions and ideally include them in

communications sent to claimants before they attend a face-

to-face

consultation.

Video recording of

consultations

is not permitted. This is

to ensure

the safety and privacy of staff and other

claimants.

Restrictions on claimants’

use of recordings

If it is only the claimant’s personal data that is being recorded then

there are no restrictions on the use the claimant can make of the

recording. However

, the DWP reserves the right to take appropriate

action where the recording is used for unlawful purposes

– for

example, if it is altered and published for malicious reasons.

Covert recording of consultations

If the HP notices

that a clai

mant is covertly recording their

consultation, the restrictions relating to the recording of consultations

should be explained to the claimant. If the HP is content to be

recorded, the claimant is content to sign the agreement form and the

claimant’s equip

ment meets the specified requirements, the

consultation can continue. If this is not the case the claimant should

be asked to stop recording. If the claimant refuses, the consultation

should be terminated and the case should be returned to

the DWP

using the return assessment function with reason failure to

participate. The

CM will consider whether the claimant has good

reason for failing to participate in the consultation.

[Deleted User]

@CockneyRebel This has certainly changed my mind too much to do in a short space of time ...thankyou for your prompt reply