PIP, DLA and AA
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PIP Review

Steph81Steph81 Member Posts: 10 Courageous
edited January 2018 in PIP, DLA and AA
Hi, I sent PIP AR1 form back to DWP on 15/12...I’ve still not heard anything yet!
I called last week to find out where I could send additional medical evidence I had located, and was told by helpline my claim was currently with the Assessment Team...Can someone advise me what this “assessment team” means and how long is the review process?
Thanks in advance

Replies

  • Sam_AlumniSam_Alumni Scope alumni Posts: 7,731 Disability Gamechanger
    Hi @Steph81

    Welcome to the community, I would think the assessment team and the team responsible for assessing your answers.  It says on the CAB site

    Supporting information
    When you return the form you should also send supporting information to show how your health condition or disability affects your day to day life.
    You should include copies of any of the following documents:
    • a list of your prescriptions
    • a copy of your care plan, if you have one
    • any paperwork you’ve been given by health professionals, including reports and letters (not appointment letters)
    It’s a good idea to attach any documents to the form so they don’t get separated.
    What happens next
    The DWP will write to let you know what they’ve decided. You can challenge the decision if you disagree with it.
    If you say that something’s changed the DWP might:
    • phone you to ask for more information
    • ask you to give them more evidence to show how your condition affects you
    • ask you to go to a face-to-face assessment
    • ask you to complete another PIP2 form (just so they can get the information they need - you won’t have to make a new claim)

    If you have extra information to send, it would be wise to ensure your name, DOB address and any references are on the information.
    Scope
    Senior online community officer
  • BenefitsTrainingCoBenefitsTrainingCo Member Posts: 2,692 Pioneering
    Hi Steph81,

    In my experience most claimants who have had a review form are being asked to go for another face to face assessment before a decision is made. This is normally taking place 6-8 weeks after the form is sent in, but that's where I work in the West Midlands - it may be longer or shorter elsewhere in the country. Once the assessment has taken place you could be waiting another 4-6 weeks for a decision.

    Lee
    The Benefits Training Co:
    Paul Bradley
    Michael Chambers
    Will Hadwen
    Sarah Hayle
    Maria Solomon
    David Stickland
  • Steph81Steph81 Member Posts: 10 Courageous
    Hi, sorry for delay in responding...Thank you both for the responses...On my last call to double check, they had received the additional evidence, and advised my claim was with the Case Manager...So I’m just waiting anxiously for the next stage to begin!!
  • BenefitsTrainingCoBenefitsTrainingCo Member Posts: 2,692 Pioneering
    Steph81Steph81,

    Sorry you've got an anxious wait. Do let us know how you get on!

    Will
    The Benefits Training Co:
    Paul Bradley
    Michael Chambers
    Will Hadwen
    Sarah Hayle
    Maria Solomon
    David Stickland
  • Steph81Steph81 Member Posts: 10 Courageous
    I will and Thank you :)
  • Steph81Steph81 Member Posts: 10 Courageous
    Hi, another question...I have heard from another, that the DWP have written to GP’s saying that their supporting evidence is no longer being accepted, if claimant sends
    a letter from GP it will be ignored!!!
    Has anyone else heard of this???
  • BenefitsTrainingCoBenefitsTrainingCo Member Posts: 2,692 Pioneering
    I've not heard of this - I can't imagine it could be lawful for the DWP to disregard GP evidence as a matter of Policy, and this certainly wouldn't hold up in a Tribunal...

    Mary

    The Benefits Training Co:
    Paul Bradley
    Michael Chambers
    Will Hadwen
    Sarah Hayle
    Maria Solomon
    David Stickland
  • dottydottydottydotty Member Posts: 294 Pioneering

    I  filled my  review form AR1 In May 2017 . never received  a reply from DWP  then on Dec 2nd got a letter from CAPITA requesting I go for an assessment on 13/12/17 .. that's nearly 7 months  wait and yet it only took 8 days  from assessment to receiving  my decision letter .

  • wildlifewildlife Member Posts: 1,314 Pioneering
    edited February 2018
    This is the criteria in the DWP guide for Assessment Providers:
    • Be an occupational therapist, nurse, physiotherapist, paramedic or doctor • Be fully registered with the relevant licensing body (doctors must have a licence to practise) • Have no sanctions attached to registration unless they relate to disability. In individual cases, this requirement may be wavered subject to prior written agreement with DWP • Have at least 2 years post full registration experience (this refers to either UK registration or equivalent overseas registration for non-UK HPs) or less than 2 years post full registration experience by individual, prior, written agreement with the Department • Have passed a Disclosure and Barring Service check. 
  • dottydottydottydotty Member Posts: 294 Pioneering
  • dottydottydottydotty Member Posts: 294 Pioneering
    wildlife thanks for the information. I remember reading somewhere that  you can write to  some organisation or dept  to  request for all the information  the DWP have on your file . & within  40 days  it arrives  on your doorstep. Do you know by any chance know the name of the request ?  something like access to etc .
  • wildlifewildlife Member Posts: 1,314 Pioneering
    edited February 2018
    @dottydotty Yes I did this myself and wrote on here about it. It's called a Subject Access Request. Which basically means you, the subject can have access to all the "data" i.e. ALL the written documents and online notes, transcripts of calls anything about you or that has your name on it. You can read about how to do this on the ICO website and there is a template letter to help you make the request which for benefits is made to DWP. This can be done by email or letter as it has to be in writing. I sent my request to ATOS and they sent it to the DWP. I'm not sure if they had anything to add to the pile of stuff you get. They have to do this by law within 40 days straight not working days otherwise you can report them to ICO who regulate the Data Protection Act. It worked for me and I also know other people who have done it and got all their documentation sent to them. 
    @Steph81 So sorry to interrupt your discussion there are 2 discussions with the same name and I got mixed up. Do hope you get the right decision. 
  • dottydottydottydotty Member Posts: 294 Pioneering
    Wildlife  Thankyou .i didn't realise it has everything  i though it would just be medical ,  This  is a bonus as i did not photo copy my letters  to Dwp. I was in too much of a hurry to get them sent off .plus  , silly error  i know . Thanks will send the request and will send it to Capita as   they are also dealing with my complaint  or at least they should be . I do fear  i have sent  DWP too much  information  for the RM but wanted  to give it my best shot .
  • dottydottydottydotty Member Posts: 294 Pioneering
    Steph81   you are welcome anytime .  Thankyou  i am trying to keep positive ,
  • dottydottydottydotty Member Posts: 294 Pioneering
    Steph81 my apologies  i am the one who has got mixed up  . hope you get the right decision , I had to wait nearly 7 months  after sending my review  form in ,   not sure what the hold up was but think Capita might have been the reason .Anyway  hope yours  goes well.
  • Smithkaty123Smithkaty123 Member Posts: 13 Listener
    Where can circle get help from to do the pip form with me
    Please 

  • wildlifewildlife Member Posts: 1,314 Pioneering
    @dottydotty Good thinking. You are right it is especially useful as you get copies of everything at DWP's expense rather than your own. Just make sure Capita do their bit then forward it to DWP. They should tell you they've done this otherwise you'll have to send a request to DWP as well.   
  • maid08maid08 Member Posts: 307 Member
    wildlife said:
    This is the criteria in the DWP guide for Assessment Providers:
    • Be an occupational therapist, nurse, physiotherapist, paramedic or doctor • Be fully registered with the relevant licensing body (doctors must have a licence to practise) • Have no sanctions attached to registration unless they relate to disability. In individual cases, this requirement may be wavered subject to prior written agreement with DWP • Have at least 2 years post full registration experience (this refers to either UK registration or equivalent overseas registration for non-UK HPs) or less than 2 years post full registration experience by individual, prior, written agreement with the Department • Have passed a Disclosure and Barring Service check. 
    mine was not registeret capita could not care less
  • dottydottydottydotty Member Posts: 294 Pioneering
    wildlife  thanks again   so basically everything  is  in Capia hands apart from the final  decision . Would this include the review form AR1  is that Capita  who decides  who gets face to face assessment and when  ?  
  • Pippa_AlumniPippa_Alumni Scope alumni Posts: 5,851 Disability Gamechanger
    Hi @Smithkaty123, Citziens Advice have a great page full of guidance on filling in PIP forms. Hope this helps!
  • Steph81Steph81 Member Posts: 10 Courageous
    Hi All, I finally couldn’t take the suspense anymore, and called DWP today about my PIP Review!
    Not heard 8 weeks since sending back the forms with evidence...My shock When adviser told me a decision had been made, and I keep my award until 2021 without a f2f!
    Thanks to All who responded to my plight and keep up the fight...Going to have a cuppa now to calm down
  • Smithkaty123Smithkaty123 Member Posts: 13 Listener
    Get to find someone to help me fill out the form 
  • dottydottydottydotty Member Posts: 294 Pioneering
    Steph81   enjoy your cuppa .You are one of the success stories  well done .
  • wildlifewildlife Member Posts: 1,314 Pioneering
    @maid08 you can report your assessor to DWP as they are the people who have set the rules that I posted so they should be told if there are assessors who aren't registered. 
  • maid08maid08 Member Posts: 307 Member
    wildlife said:
    @maid08 you can report your assessor to DWP as they are the people who have set the rules that I posted so they should be told if there are assessors who aren't registered. 
    have done  not that it seems to mater they just note it

  • Steph81Steph81 Member Posts: 10 Courageous
    Hi dottydotty, thank you for your kind words.

    smithKaty - try Citizen Advice or local welfare rights / community law centres to see if they can help with completing forms. 
    Have a blessed day.
  • dottydottydottydotty Member Posts: 294 Pioneering
    Steph81 Thankyou  . I had a meeting with CAB and they drafted my initial letter for the reconsideration . I have also sent sent up to date medical evidence that the assessor did not even look at . Have saved a bit of info for the tribunal should it come to that , Just glad to know there are happy endings for some . I bet you sleep a lot better now the stress is over. Best wishes and enjoy your day .
  • dottydottydottydotty Member Posts: 294 Pioneering
    Steph   I had to wait 23 weeks after sending my review form in  for any reply , and then it was just a letter from Capita saying about an assessment . and yet it took only one week for a decision letter from DWP after my assessment .
  • benjamin007benjamin007 Member Posts: 9 Listener
    I had my tribunal yesterday, they told me they were not interested in any additional medical evidence since my assessment so why do they ask you to send this additional information if they don't take it into account, what a terrible experience ,felt like I was being interigated by police , really nasty sarcastic people most probably a doctor and Judge who have been struck off and can't get a job anywhere else !!
  • dottydottydottydotty Member Posts: 294 Pioneering
    benjamin007   dare I ask . did you get your award reinstated ?    The reason I sent my medical evidence to DWP the assessor was using medical notes from june 2014 , a lot has happened in 3 1/2 years . What is your next plan of action ,  can you reapply . make a  fresh application ? 
  • benjamin007benjamin007 Member Posts: 9 Listener
    Hi dottydotty, i was getting DLA indefinately since 1999 middle rate for care and high rate mobility, following a PIP assessment last April the examiner told lies and the decision maker at DWP reduced my mobility to standard rate so I had to give my car back. the reason I appealed was because the decision maker said I can walk 40 metres she actually added 2x 20 metres together because the girl at the assessment said I walked about 20 metres into her room and the same out of her room but there was 1 1/2 in between  whilst I was sitting down, I said surely you can't justify adding the two together but they were not interested. they left my award at the standard rate for both daily living and mobility so I am still without a car. I don't know the procedure now , do I put in a fresh claim for PIP as I would not want to go through that again such horrible people x
  • dottydottydottydotty Member Posts: 294 Pioneering
    benjamin007  Really sorry to hear how badly you were treated .I lost all my award so have nothing to lose by going to tribunal . or I could just reapply .  My assessor also multiplied the distance I could walk , despite me  telling him I had to stop and rest several times . Don't know how the system works but I think as you are already awarded some you probably have to get in touch and tell them your circumstances have changed  and your walking has got worse etc . good luck .
  • benjamin007benjamin007 Member Posts: 9 Listener
    Thanks dottydotty and good luck with your tribunal but just be on your guard they don't take any additional medical evidence into account, have you got a date yet ?
  • CockneyRebelCockneyRebel Member Posts: 5,257 Disability Gamechanger
    You cannot make a new claim if you have an award in payment.

    You can ask for a change in circumstance if you have a new or worstened condition but this is likely to trigger a new assessment.

    The tribunal will only consider evidence of your condition at the time of assessment any new evidence must relate to that time

    CR
    Be all you can be, make  every day count. Namaste
  • dottydottydottydotty Member Posts: 294 Pioneering
    CockeyRebel  Thankyou  I wasn't sure about new evidence . but the evidence I sent to dwp  was the evidence the assessor took no notice of , therefore it did not get recorded on his report. Still no reply from Capita regarding my complaint,  was hoping to have this in time for RM decision.  I may be too late now to address the errors in  assessment  report.  I did also  mention to DWP that I sent my review form back, in June but heard nothing more until Dec  almost 6 months , . . But only took a week from assessment to decision letter .
  • dottydottydottydotty Member Posts: 294 Pioneering
    benjamin007  still awaiting reply from my reconsideration  request .  
  • BenefitsTrainingCoBenefitsTrainingCo Member Posts: 2,692 Pioneering
    Hello Benejamim007

    Your case is complex and if at all possible it may be worth you seeking help from a local CAB, advice centre or law Centre.  I will however try and explain your options.

    Firstly, the medical evidence that was given to the tribunal.  Was it about your current health or did it relate to your health at the time PIP was reduced? Did the tribunal ask you this question or look at the evidence before deciding it was not relevant to your appeal? Was their a lot of evidence?

    As CR posted it is only your health as it was at the time of the decision to reduce PIP that the tribunal can take into account.  If there has been a change since this date and the medical evidence that you took explained this change a tribunal cannot take this into account, however if the evidence talked about a pre-existing and unchanged condition then it is arguable that a tribunal should have taken your medical evidence into account.   

    You have several options, you can do them separately or both together:
    1. You can ask for the full reasons for the decision (and record of proceedings which is the hand written notes taken at the tribunal). At the same time you could ask that the tribunal be set aside (that is cancelled) given that relevant medical evidence was not accepted. 

    You must make this request in writing and within 1 month of the tribunal decision date. Quote your national ins. number and appeal ref in the letter, state that it was a PIP appeal and the date of the tribunal. Then detail your request.

    If the tribunal decision still stands you will then need to show that there has been a legal error. There is a  1 month time limit, and so post again or seek advice as soon as the tribunal have told you their decision about the set aside/given full reasons for their decision to award standard DL and standard mob. 

    2. As posted by CR you can request a supersession based on a change in your health.  This will re-open all your PIP claim,  which means that PIP are likely to call you back in for a medical assessment and assess you again for both daily living and mobility.  Although it is rare, the DWP can take away, or reduce your award as well as increase it. 

    Like I posted your case has different complex strands and it may be worth seeking face to face advice and assistance.

    Good luck

    Maria

    The Benefits Training Co:
    Paul Bradley
    Michael Chambers
    Will Hadwen
    Sarah Hayle
    Maria Solomon
    David Stickland
  • ScissorhandsjackScissorhandsjack Member Posts: 20 Listener
    When you have your pip review do they stop your money if you have to go for a face to face assessment 

  • Government_needs_reformGovernment_needs_reform Member Posts: 858 Pioneering
    edited November 2018
    When you have your pip review do they stop your money if you have to go for a face to face assessment 


    @[email protected]

    No, payment carries on until you've been re assessed, until a decision is made on your current award, it may mean another FTF assessment, or Paper Based if they feel your evidence is robust.
    ⬇️
    I created one of the campaign election videos for Labour, and Jeremy Corbyn,
    This is a new version of Emeli Sande, Hope "You Are Not Alone
    I highlighted everything that's wrong with this country from benefits, NHS, UC etc, but now we have to put up with the hate now that is the Tories. 

    You can see the video here.
    https://m.youtube.com/watch?v=P5o8hRHh9IY


  • fiona510818fiona510818 Member Posts: 4 Listener
    I have had two face to face reviews within weeks of each other had a txt from dwp on 6th September saying they had reciveed  all information and I would hear within four weeks but still not heard anything how long does it normally take
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    I have had two face to face reviews within weeks of each other had a txt from dwp on 6th September saying they had reciveed  all information and I would hear within four weeks but still not heard anything how long does it normally take
    Were the assessments for PIP and ESA? there's no timescales to any decision. The time they tell you is just a guide, it can take anything between 2-8 weeks. Backlogs are just part of the reasons decisions can be delayed.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • fiona510818fiona510818 Member Posts: 4 Listener
    No no just for pip
  • expoexpo Member Posts: 4 Listener
    It seems the Government have told the companies who deal with the medical assessments to fail every one.  Its like a game with peoples lives. This way they can sit back and see how many will appeal against the decision. In the process a number of claimants have fallen into financial trouble and some have committed suicide. This shows just how bad it can get when the Government hand out contracts to companies with no professional experience and are only interested in making a profit.  All this can be handled by the NHS and the money that is being paid to the companies can be redirected into the NHS.  That way we will get professional people doing a professional job instead of having some unqualified person delve into the private medical information of a patient. 
  • twonkertwonker Posts: 617 Member
    expo said:
    It seems the Government have told the companies who deal with the medical assessments to fail every one.  Its like a game with peoples lives. This way they can sit back and see how many will appeal against the decision. In the process a number of claimants have fallen into financial trouble and some have committed suicide. This shows just how bad it can get when the Government hand out contracts to companies with no professional experience and are only interested in making a profit.  All this can be handled by the NHS and the money that is being paid to the companies can be redirected into the NHS.  That way we will get professional people doing a professional job instead of having some unqualified person delve into the private medical information of a patient. 
    That is quite a controversial statement to make.
    What evidence do you have to back up the statement? 
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