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Pip reworked
micky
Member Posts: 4 Listener
I've currently had assment for pip I had letter saying they've received it answer did not come so I rang Sep and they said it had to be re worked what does this mean and is it a good sighn or bad pls help got enough problems with out this being added to my collection thanks
Replies
I have not heard of re worked in regard to the PIP claim processor decision making. It maybe worth contacting them again to find out exactly what they mean. Please post again so that we know what it means.
Maria
For rework what does this mean thankyou
I have seen this happen just a couple of times, but I don't think it is anything to worry about. It looks like sometimes the assessments need to be 'reworked' because the DWP has decided they are not 'fit for purpose'. This means they are not clear enough or well written enough for the DWP to make a decision.
It isn't a good or bad sign; it may mean your assessor was particularly rushed and didn't write their report well enough. So it has to be done again. Unfortunately, it does mean the decision on your PIP will take longer, and you could complain.
Guidance on 'reworking' assessments is in the PIP assessment guide, section 3.6. The assessment company (ATOS or Capita) should deal with it as quickly as possible. I'd suggest that if you don't hear anything in the next couple of weeks you consider making a complaint (you can find out how on their websites), and if it carries on for longer than that, maybe ask your MP for help too.
Will