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Pip assessment

HelentedHelented Member Posts: 3 Listener
I don't know where to start I had to cancel my PIP home assessment because of a hospital appointment. The man told me that I had an assessment centre a mile away and made me an appointment. When I heard the post code I checked it's about 30 miles away. They told me that I can only rearrange once so if my emergency MRI and CT scan arrived I will have to cancel them. They said if I get a taxi they will reimburse but I don't trust them. I'm having to take my Ill husband with pulmonary fibrosis because I won't get there without his support. I have severe depression and anxiety and I am sitting here in floods of tears. I am terrified that I am going to hell and they will just say no. I have already lost my Esa. Sorry to waffle but I can't tell anyone how scared i am.


  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    If they had already agreed to a home assessment and you had to cancel it why have you been given an appointment to attend one of the centres? Why did you agree to that appointment in the first place? They should have given you a date for another home assessment not for one of their centres. As you have already agreed to this then unfortunately you will have to attend this.

     If a taxi is needed and they have agreed to reimburse you then after the appointment they will give you a form to fill in. Once this is filled in and returned they will pay you the money back.

    Good luck.
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • MisscleoMisscleo Member Posts: 646 Pioneering
    We dont all get the taxi money they promise they are not known for thejr trust or trutj
  • wilkowilko Member Posts: 2,355 Disability Gamechanger
    I have had two pip acessments with a taxi to each appointment, the first was £40 each way and the second £60 each way got a receipt from the drivers filled in form sent off had money paid back into my account within three weeks.
  • MatildaMatilda Member Posts: 2,616 Disability Gamechanger
    I had no problems with assessment company refunding my taxi fares and paying into my account promptly.
  • HelentedHelented Member Posts: 3 Listener
    Thanks for your comments guys x
  • Pippa_AlumniPippa_Alumni Scope alumni Posts: 5,851 Disability Gamechanger
    Hi @Helented, I just wanted to add my sympathies- it can feel really overwhelming to have to go through this process on top of dealing with complex health issues. Do you have an assessment date? Do keep us updated and we'll advise wherever we can- many of our community members have unfortunately had similar experiences and we're all rooting for you!
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