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PIP - Refused evidence.

Apologies if this has been covered elsewhere. I have been unable to find anything similar on the forums. I am in the process of collating evidence for my PIP claim. I suffer severe mental health problems and am housebound. As well as my GP I contacted my main therapist and asked for relevant reports, etc. To my astonishment he refused. Apparently the centre management no longer allows patients to ask for supporting evidence. His words were, ‘It is not our job to fill in benefit forms.’ I explained that this wasn’t what I was asking, rather I needed evidence about how my condition is affecting my life. He still refused. I am stunned that, of all places, a mental health centre would have such a policy. Anyway, does anyone have any advice? Should I write on the PIP form about this? If PIP contact them directly are they then obliged to act? Clearly without his evidence I have little hope with my claim. Thanks all.
Replies
However, if your main therapist works for a local authority or the NHS then explain to them that you’ll be doing a subject access request on your case file and it will fall on them to provide everything from your file. That will of course be time consuming. Perhaps as an alternative they’d like to do a letter focusing on the services they provide for you and detailing your main issues and the consequences as they understand it for your mobility and daily needs
If they still refuse then actually do the subject access request and see how quickly they back down
You don’t need an MP or anyone else to do this.