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Capita agree / uphold my complaint about Assessor . How do I us this to my best advantage .

Hi I have received my reply from Capita , they have agreed to most of the complaint I made regarding my Assessment and report . I now need to know what action I should take . . Do I just forward a copy of this letter to DWP to be filed with my MR . or can I take it further higher up ?
Replies
Or do you think I will be asked to attend another assessment ?
How many complaints can they deal with?
You might want to ask in Ask a benefits advisor category what you could do.
Matilda Thankyou ,
Compensation??? Have you taken to many meds this morning ; ))
See where your coming from getting the records put straight as I am fairly sure assessors do look at previous ones. On my last f2f (ESA) the first thing I was asked was why do you want it recording because it looks like your last one went well.
I was told in the past by a DM that all the departments for PIP, ESA etc are all completely separate and do not share any information........NOT TRUE. This was flagged up when (during appeal) PIP used as evidence details from a previous f2f ESA report that they did not get from me. I was able to provide a letter that agreed Atos during their esa assessment had falling short on what was expected (basically they had told porky pies).
It may be worth persueing your complaint with Capita but not on spelling or grammar, don't get bogged down with the finer details and focus your energy on the main facts.
Chances are your MR wont be changed no matter what you write or send because I don't think they even bother to read any of it........Mistic Medical Megs have already spoken and as we all know they have special powers that can conjour up any old tripe that decision makers must adhere to in order to get a bonus.
X Rosie
If the assessment report is deemed not fit for purpose then you may well be called for a new f2f. They may also look again at all the evidence and do a PB assessment. If you have sent further medical evidence then DWP may return your file to the AP for another HCP to produce a new report as the DWP don't have in house medical expertise.
CR
However, the focus of your appeal should be specifics about which PIP points you score rather than the complaint. A successful complaint lowers the weight given to the HCP report but if your evidence is still lacking then you will fail. Whilst only 16% of MRs succeed you increased the chance yours would by focusing on the complaint rather than the points.
And yes... a paper hearing is a bad idea.
Sorry you didn't get the result you deserve at MR, you now need to go to tribunal and attend if possible.
Please do get f2f advice with this form CAB or similar
Please see your inbox
Once you have got your appeal underway, which may well take many months and a hearing might be after your cut off date, you should then make a new claim. You should also get help with this if possible, but we are here to help in any way we can
CR