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Capita health assessment
rrussell
Member Posts: 5 Listener
Hi,i have only recently had a health assessment carried out by Capita on behalf of the d.w.p after i had informed them that my condition was not improving @ ischemic heart disease/artery disease/peripheral artery disease..i'm not sure if they may all be the same , osteoarthritis to my ankles,knees,wrists and fingers as well as severe depression and anxiety,as it says in the information that was provided at the time failing to update any change in my health better or worse,i could be prosecuted.
i had never claimed benefits before until 2015 when i had to give up work due to my health,i was awarded e.s.a in support group and p.i.p enhanced daily living 13 points and standard mobility 8 points until 2021.
after my assessment,the decision maker took ALL points from me,awarding me zero for all descriptors ? i recieved a copy of the assessors report and i am horrified, the assessor stated i drive a manual car with no adaptions to it ?? . I don't own a car !! i had to scrap my car when i stopped work as i couldn't afford the repairs to it.
she also states that i have a modified bathroom with a walk-in shower ? no i don't,i have a step up shower rising to about 12" from the floor.
She also stated that i carried out various physical tasks and that she found no problems with my ankles or wrists. she did no such thing,and that's only the tip of the iceberg,the whole report is made up and full of lies,and i don't know what to do. i feel sick to be treated in this manner.
i had never claimed benefits before until 2015 when i had to give up work due to my health,i was awarded e.s.a in support group and p.i.p enhanced daily living 13 points and standard mobility 8 points until 2021.
after my assessment,the decision maker took ALL points from me,awarding me zero for all descriptors ? i recieved a copy of the assessors report and i am horrified, the assessor stated i drive a manual car with no adaptions to it ?? . I don't own a car !! i had to scrap my car when i stopped work as i couldn't afford the repairs to it.
she also states that i have a modified bathroom with a walk-in shower ? no i don't,i have a step up shower rising to about 12" from the floor.
She also stated that i carried out various physical tasks and that she found no problems with my ankles or wrists. she did no such thing,and that's only the tip of the iceberg,the whole report is made up and full of lies,and i don't know what to do. i feel sick to be treated in this manner.
Replies
I am not qualified to advise you on this, but we have people here who are and who will be in touch with you in due course. I have notified them of your post, so please bear with us and keep in touch.
Whilst not every assessment story is a horror story such as yours - we tend not to get to hear about the fair ones - there are far, far too many like your own. At least we have a lot of experience to draw on.
Stay with us.
Here and listening
Warmest best wishes to you,
Richard
First, when you have calmed down, if you have a copy of the assessment report you need to ask for a mandatory reconsideration.
You should concentrate on showing that you meet the criteria of the descriptors.
You should then, as a separate issue, make a complaint about the assessor to Capita
If you haven't done so have a look at the B&W self test
http://www.mybenefitsandwork.co.uk/pip/indexxx.php
CR
In the meantime i'm staying relaxed.
Hi @rrussell
I'm with CR on this one - a two pronged approach would be best.
Certainly the MR (followed by appeal if they don't sort it out) - really glad to hear you have this in hand, and also, if you can stomach it, a complaint to capita, copying in the DWP as a follow up to the MR (and if the case is already with the Tribunals Service by the time you send the complaint, a copy to them also).
I've seen a lot of shoddy medical reports in my time, but this sounds like quite a bad one - perhaps some failures in the cutting and pasting department!
Glad the red mist has lifted for now, stay in touch - let us know how you get on!
Kind regards,
Mary
May i offer my sincere apologies for this error.
Just make your complaint to atos instead
CR