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After capita having my forms for about 4 months now as I requested home visit .rang today told me the doctors letter was declined.said I need too use a different health person or a carer .then she told me an appointment had been made for the 16th of June at Birmingham! !!.I live in Nottingham. Rang my welfare adviser and he told me too ring and cancel that one. So rang hem back .too be told they can't delete it untill a make a different appointment at Nottingham! .and then she said it was actually derby .are they just lying?.nothing hey day makes sense I don't understand .welfare adviser us going too start a complaint but looks like they making me go .I've so had enough