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Am I getting fobbed off?
Oshota
Member Posts: 3 Listener
Hello everyone, this is my first post, so sorry for any spelling mistakes and rambling .
I recently went to a esa face to face, this didn't go well and they turned me down, ( I have been on esa a few years now ), I applied for a mandatory reconsideration, but as before they didn't change their minds, so I've applied for a tribunal, which has come back for next month.
During the time after esa was refused I got put on to jsa, I was told as soon as I get my letter for the tribunal to inform esa I would like to go back on esa at the reduced rate until the results of the tribunal are known. So, jsa was stopped and I spoke to esa, they sent me mail stating what I would get and how often, they said if they needed anything they would inform me. This letter is dated 30th May, today (22nd June), I rang dwp as I haven't received anything and to ask what the problem was, they told me I had to get a Drs certificates and send it too them, I said there is no mention of this in the letter, or I would have done that ages ago. They also s o said I will have to get it backdated to the 30th May.
I am so upset and frustrated, I can't get a Drs appointment till mid next week.
Can I complain about this? If so who to? The person on the phone said Secretary of state !
Thanks in advance
I recently went to a esa face to face, this didn't go well and they turned me down, ( I have been on esa a few years now ), I applied for a mandatory reconsideration, but as before they didn't change their minds, so I've applied for a tribunal, which has come back for next month.
During the time after esa was refused I got put on to jsa, I was told as soon as I get my letter for the tribunal to inform esa I would like to go back on esa at the reduced rate until the results of the tribunal are known. So, jsa was stopped and I spoke to esa, they sent me mail stating what I would get and how often, they said if they needed anything they would inform me. This letter is dated 30th May, today (22nd June), I rang dwp as I haven't received anything and to ask what the problem was, they told me I had to get a Drs certificates and send it too them, I said there is no mention of this in the letter, or I would have done that ages ago. They also s o said I will have to get it backdated to the 30th May.
I am so upset and frustrated, I can't get a Drs appointment till mid next week.
Can I complain about this? If so who to? The person on the phone said Secretary of state !
Thanks in advance
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