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Opinion on Universal Credit

I was moved to UC 3 weeks ago and am finding it an utter nightmare. No payment yet for a further 2 weeks, I have been sanctioned for missing a telephone appointment, as my phone is malfunctioning and having to prioritise to essential items only, I couldn't afford to have it repaired. Contacted my MP about this who requires a copy of the informing email or letter, I was informed in journal of sanction, asked yesterday for email or letter, which they're now refusing to send. I'm 59 years old and suffering from COPD and auto-immune disease, having no income for weeks, had to walk 3 miles to the Jobcentre yesterday or risk a further sanction. My opinion- its a national disgrace when sick people are treated in this manner in 21st century Britain.
Replies
Agreed.
If you're unwell, I would recommend obtaining a sick note from your GP and asking your UC work coach to start the assessment for LCW as soon as possible.
Also consider claiming PIP? https://www.benefitsandwork.co.uk/personal-independence-payment-pip/pip-self-test
Hope this helps