Urgent help needed

Metalliman3871

my partner has recently left me, and sadly I am in a very difficult situation, since climbing the stairs into my flat is very difficult for me, I have a key safe but, I’m not able to order any food online as they all say the drivers are not insured to enter the property , and I need to get some food in today, as my kitchen is empty , by the way, I live in Uxbridge , anyone have any suggestions ?

debbiedo49

This might sound daft, but do you know your neighbours?

Metalliman3871

Sadly I don’t have a good relationship with my neighbours no, 

debbiedo49

Can you find an emergency contact number for social services ?if not, try the police they may have contact numbers .

Metalliman3871

I’ve Been chasing social services since Monday, they aren’t helping at all, they say they don’t have a service for receiving deliveries , police are the same, 

debbiedo49

Surely they can get you a home help ?

debbiedo49

Have u had a care needs assessment?

Metalliman3871

No, they won’t asses me, my assigned social worker is off sick, however the issue is getting my food orders into my house today, and there aren’t too many social workers around on weekends 

easy

Is there maybe a local taxi company you can phone to help you?

debbiedo49

I know what you are saying but I can’t see how you will get strangers to use your keysafe to come in.

thespiceman

Hello @Metalliman3871 I have seen your post.  Sorry what has happened.

Please can I advise you to go on line look for shopping for food.. I have disabilities and mental health issues. So I was given the advice by a friend of mine to go on line.

Part of this community actually. Any way I am the sort of gent who is sceptical concerned.

Checked it is all OK had one or two deliveries and have chosen TESCO.  You use a debit card on line all safe and secure. The drivers are fantastic. Besides I am very cautious and have written a post.

Have look under Reasons to be cheerful.  On line a new experience.

Have a look under the terms and conditions all these companies want your business.  All I can add if I can do it so can you.  Will come into the property ask where do you want your food. Very polite and pleasant.

 Besides I love it.  Helps me combat the stress.

You have ASDA, Iceland , Morrisons, all deliver. All will do next day.  Unfortunately but if you put in a order in today will come tomorrow .

The only other solution is to go on line and order for now.  A take out . That will do for now I know you need food. You can do that with a debit card.

Understand I have done that.

Another possible solution is go on line make a list of local shops and ring them up with an order. Say you will pay debit card or cash.

May I add you probably do need to look on line for other support services. If Social services do not help. Why look for other sorts. Lots on line .

Look at charities, Salvation Army have you contacted them. You could. You do not have to be religious.  Part of the organisation have welfare branch. How about AGE UK..   Look at there website. You do not have to be old am 53 and they advised me. Will take you on depends on your age usually sixty please ask.

Make a list of who you can call. Understand the hardships and difficulties.

Sorry what you are going through. Is there anything else we as a community can advise.?

I am always here so please come back and ask me anything.

Take care

@thespiceman
.

debbiedo49

@thespiceman they won’t use the key safe 

Metalliman3871

It’s not that they won’t use the key safe, they aren’t insured to enter the house , 

thespiceman

Hello @Metalliman3871 Sorry if am reading this right who says they are not insured to enter the house.

The delivery drivers which companies are that. I am sure that they will.

They am sure if you pass the key through a window or a door surely.  

Cannot understand this, at all.  Having cause for concern. Let me look at my terms and conditions of who I shop with.

What is a key safe?. Why have you got that then?

Ring up  Salvation Army if the Police will not help you. then are you trapped in your house.  Understand this is worrying for me and my friend I am sure is feeling the same .. Am a member of a community.

Want to help as any body would.

Please come back asap.

Metalliman3871

@thespiceman. If you read my post, I have trouble climbing stairs, a key safe allows my district nurses and other people access to a key , but both Iceland, and Tesco say they can’t enter the property

thespiceman

Hello @Metalliman3871 I understand that. I was not sure what you meant. Just one of those weekends.

Not too sure of what a key safe was. Have read your post.  The problem is I am trying to help you.

I was going to suggest CLICK AND COLLECT.  Which you can still pay on line From TESCO.  What you could have done.  Yet you have problems climbing stairs.

I would have sent a order on line.  Gone in a taxi to collect it. One other solution.  Asked the taxi driver with you to help you.  With your shopping.

The thing is I thought TESCO be happy to help.  Had a look on my terms and conditions will enter the property with advice from the owner. Also will not entry unless you say so.

Add to that will not enter if they do not feel safe.  Nothing about insurance.  Who told you?  Ask ASDA other supermarkets.  

Looks like you have and got a problem I can not solve and I wish to.

I am upset and anxious for you. Seems silly really that all you want is food and no one can help.

All because of a key. Lesson learnt here then.  Do not know what to do. I am one of the Community Champions of the site and me and my friends who have been advising you are offering solutions and this is most annoying.

I am a Christian and yet I can not help or advise you. I suggested Salvation Army can not they help. Give them a ring.

Hope and praying for some answers.

Let me think what else I can do.  Please keep in touch

@thespiceman

Metalliman3871

@thespiceman seriously chill, this is something I need to work out, the whole thing of not entering if they don’t feel safe is because they have no insurance to cover injury , 

Ami2301

Hi @Metalliman3871
Do you have family or friends nearby who could do your shopping for you today?

thespiceman

Hello my friend @Metalliman3871 Thanks for reply . Just concerned I am like that as a member of our community you are valued.

Does not say that insurance because of injury.  I am sure of that. Have you asked for a copy of the terms and conditions.  I will double check.  

Even so have given you some possible solutions. I do have a heart and am what I am.

Understand just a gent have care and love helping people no matter who they are.

You sent an urgent help and pleas for help. 

I am not exactly going to ignore this. Am I.

Remember what would you do.  If I sent a plea for urgent help. We as members of this community have all sorts of problems and issues to deal with.

Which you can imagine. I am not going into that but do have to deal with this issues you have.

I do think from the last posts you have sent. Every body I know wants to help you.

One line in your last post chill. I am more anxious for you as you seem to not want our help.  Why?

This reminds me why you need then to have some contingency plans into place. Perhaps you from reading other posts you have sent. Start to be pleasant to your neighbours and other friends.

Time to change my friend .

Being open and honest.  I live on my own and know how to be appreciative of people.

All helps.  All I can say will be a prayer for you tonight.

Will you be able to cope then.

Always here to listen. 

Speak soon

@thespiceman .

debbiedo49

My dad one. Yes they are not insured. You need a better system to get shopping. I’m sure your district nurse could advise you there. There may be a smaller meal delivery service who can use the key safe like Wiltshire farm foods if they are still around I’m not sure. Or they come in during your home visits?

Metalliman3871

@Ami2301so sorry didn’t see your post there , no, all my family are deceased 

Metalliman3871

@thespiceman perhaps you can explain how you can have contingency plans for things that happen suddenly, and honestly , you are over zealous, yes I need food , and today, but try and notice what’s been said, the supermarkets have a reason for their drivers not going into peoples homes, and that is always going to be because of insurance, 

now i I appreciate your help, don’t get me wrong, but you must have the facts before you add a comment, or else we just get tied up talking about unimportant things 

Metalliman3871

@debbiedo49 district nurses don’t even have an opinion, I asked, lol I must live in the worst Burrough in the uk lol 

debbiedo49

@Metalliman3871 your post is titled urgent help so people are going to be concerned. Like I said my dad had a key safe and my sister delivers shopping and I used to be a support worker so I know about going into peoples houses. I thought you had no food today and no support. So are you going to have enough food till you make a plan? Please don’t reprimand @thespiceman he thought the same as me. How did you get into this muddle today? It’s obvs been going on all week like u said. What help are you asking for? 

Metalliman3871

@debbiedo49 ok, so my partner walked out on me on Monday, a friend online ordered me pizza on Tuesday, the council offered me meals on wheels, which was one meal a day the smallest amount of food, Thursday and Friday, today I got my new bank card, so I wanted to order food, and then I was told they wouldn’t come into my house, I have nothing here for today , but I did finally get Tesco to agree to use the key safe but they can’t deliver till tomorrow, I reprimanded spice because despite my first post clearly stating that I could not order online, his first post was a huge 5 paragraph thing telling me to order online , we’ve had to tell him 3 times that they won’t use the keysafe 

debbiedo49

Some people won’t know what a key safe is. What are you eating today? People are only trying to help. I can understand how frustrating this must be. As a last resort can uou go up and down stairs on your bum to receive a takeaway?

thespiceman

Hello @Metalliman3871 Thank you for comments  we as community members are being concerned and caring.

Sorry to say this I am not happy with your responses. and anybody will tell you. I do not give in easily.

First  thing you need to know is do not ever be critical of  people here who are trying to help you.  Many of them are trying to be supportive and have caring concerns. Besides we are friends many of us and we hate to see any body like this.

Second  thing you need to know been behind the scenes doing some checking.

So I have sent off a Email to TESCO. Because I can and am that sort of gent.  To find out the solutions to your problems..

I have a copy of my terms and conditions.

It says the following.;  Not exact words but I quote.

At your request our driver may carry your order to the place of your choice being to the delivery address.

Particular floor in an apartment block or kitchen.  Only if your driver has your permission.. Also if the driver believes he or she it is always safe and practical to do so.  As you request.

Understand I have been scrutinising my contract terms and conditions. Says nothing about Insurance. Unless of course they have fears to do so.

Why do they deliver to my property then?  Have no cause for alarm and have gone through countless supermarkets and terms of conditions.

Since doing this.  Would not do this if I had to but why me not you?

May I ask also been going on all week can I ask?. Seems from reading your posts.  

Also you need contingency plans always .  I live on my own and have to plan everything. Why that is part of the life you need to do.  You have to.

Even now thinking of tomorrow.  Have everything in place all the time.

Have had to break into a friends house because me and his friends got no reply.  Just saying to you right now and why the concern and anxiety.

What you wish to happen?  How can the community advise you.?

Since contacting you . Understand I will send you the results of my Email to you.

I do think there is another reason they will do not visit.?  Which you are not telling me or the community. Besides the key issues.

All I can say.

I am a Christian as I have said we do want to help you the community. I just do not understand any of this at all.

I also have worked in lots of volunteer roles and in the care sector and know many support workers. You mention the nurses. Somethings a miss.  Why say that about Staff.? Not right.

Hope you take care.

Always be in my prayers. Have a conscious . Will be in my thoughts.

@thespiceman

Metalliman3871

I have nothing for tonight, and I’m sorry but spice you are on my ignored list, you can’t help people by telling them to do what they were already trying to do, and why every one of your messages has to be a mile long is beyond me , I don’t need lecturing , I was asking for help yeah/ 

Metalliman3871

@debbiedo49 I can’t even do that, the doctors warned me not to use the stairs due to the bacteria causing new ulcers 

Ami2301

Sorry @metalliman3871 but I'm glad you have something sorted for tomorrow

thespiceman

Hello @Metalliman3871 Thank you for putting me on your ignored list.

That is fine.  Understand that you asked for help is listening and reading what good people of the community have offered.

All I can say. 

I will forward what the TESCO people have said and there is always an answer to everything.

You came on to this forum to ask for support and advice. Asking for urgent help.

What I have not done is not lecturing. It is time for you to put your listening ears on and start to listen to the good people who wish to advise.

Yet you will not so .

Wish you the best sorry if you feel that way. I am a good kind gent and you want help.

I have tried and been supportive and may I add very concerned and caring.

Try and think before I go . 

What have I learnt as a human being.?

Why am I this way and no one is helping me?

Wish you the best because I am truthful and honest.

Apologise for my long posts.

Please take care and I do mean that.  Have no regrets helping and advising you today.

I hope you understand.  Always in Prayers and thoughts.

@thespiceman