esa not paid in

steve1571

Hi I normally get my esa payments at midnight every 2 weeks on Friday and I haven't received a payment today. I am on income related payments and also on higher rate pip. thanks 

poppy123456

Hi,

Have you been sent more ESA50 forms recently, or maybe been for another face to face assessment for ESA? If not, do you claim mid/high rate care DLA or PIP daily living and you've recently been for a face to face assessment for this?

There could be lots of reasons why they haven't paid you your money, or it could even be your bank just being later than usually paying you.

DWP open at 8am you should ring them and ask because they are the only ones that can tell you the reason. Good luck and hopefully you'll get it sorted.

steve1571

got paid at 3 am, feel a bit silly for over thinking. thanks for your advice.

poppy123456

Glad you got paid. Sometimes payments into the bank can be made later than usual.

dazz81

Hi can anyone help me please I was due my esa yesterday and it wasn’t paid I have been on it for 5 years. They wrote to me in January to go to an assessment but my doctor wrote me a letter so the deputy said that had excepted my reason and no further action was taken. Has anyone else had a problem with esa. Surely if they were going to stop it they would of wrote to me? Thank you

poppy123456

dazz81 said:

Hi can anyone help me please I was due my esa yesterday and it wasn’t paid I have been on it for 5 years. They wrote to me in January to go to an assessment but my doctor wrote me a letter so the deputy said that had excepted my reason and no further action was taken. Has anyone else had a problem with esa. Surely if they were going to stop it they would of wrote to me? Thank you

HI,

Unfortunately, you will need to ring them tomorrow morning when they open at 8am.

Payments made on a Saturday are only usually made on that day because your bank has processed the payment earlier than they should and the payment day should be a Monday.

If you have been found fit for work then payments can be stopped before a letter is received, as is often the case. I'm not sure what you mean by "deputy"

They will be able to tell you what's going on when you ring them tomorrow. Good luck.

dazz81

Sorry I meant to say dwp had excepted my reason for not going. I also had my pip assessment a few weeks ago and have still been awarded it. It just doesn’t make sense 6 months down the line they would have stopped it after they said no further action was required. Maybe it’s just an error there end? I hope so as I have no money for another 2 weeks! Thank you for replying 

poppy123456

Could be an error but it's purely a guess, i'm afraid.

dazz81

Okey doke fingers crossed thank you 

poppy123456

You say they accepted your reasons for not attending? Did you have a decision on that review?

dazz81

Yes they said no further action was required and that they would be in touch if anything changed. That was the beginning off January. I recently had my assessment for pip and passed and they still continue to pay my pip. 

poppy123456

Usually you'll receive a decision letter. As tomorrow is your official payment day then if you don't receive it early in the morning then ring them.

dazz81

Ok thank you for replying if it’s not in there tomorrow I will ring them at 8am my bank always pay on a Saturday hopefully it’s an error because surely they would of wrote to me. When I had my pip assessment the woman even said to me we see you had letters from your doctor for your esa and still passed my pip. I am bipolar and have severe anxiety so I am really stressing and worrying. Sorry to be a pain

Adrian_Scope

Good morning @dazz81, sorry you've had such a stressful weekend wondering what's gone on with your payment. I hope it has gone in this morning and if not, do give them a call. Let us know how you get on.

dazz81

Hiya it’s all been sorted thanks everyone! I rang them this morning and they said because my file is so big and I have been on esa for sometime they just wanted to check my details. They are putting the payment in today. So I am very relieved 

Adrian_Scope

Good news @dazz81. Glad it's sorted and thanks for updating us.

myleslee08

Does anyone know if there are issues with esa as my friend has not been paid today. 

poppy123456

myleslee08 said:

Does anyone know if there are issues with esa as my friend has not been paid today. 

Hi,

I'm afraid your friend will need to ring DWP to ask why they haven't received their money. They are the only ones that will be able to tell them the reasons why money hasn't been received. Do be aware that waiting times will be increased when ringing DWP now.

myleslee08

Think it's fine now. Yes she did wait an hour before someone answered and apparently there was a glitch in the system and said she should get paid within 3 hours. 

Adrian_Scope

Glad to hear it's been resolved @myleslee08. 

Tamartemis

Mine hasn't been paid either, I'm on phone now waiting 50+ minutes in. How do I try to not panic?

poppy123456

Tamartemis said:

Mine hasn't been paid either, I'm on phone now waiting 50+ minutes in. How do I try to not panic?

Hi and welcome,

Hopefully you've got through by now and found out the reason why you didn't receive your money today. Most likely a simple error.

Sampakaghideh

Hi.i havent recive my esa ..I was getting every 2 weeks on Friday.. any one can help me with this pls

poppy123456

Sampakaghideh said:

Hi.i havent recive my esa ..I was getting every 2 weeks on Friday.. any one can help me with this pls

Hi,

I'm afraid no one on an internet forum can tell you why you haven't received your money today. You will need to ring DWP when they open at 8am. Do be aware that phones lines are extra busy at the moment so it may take quite a while for them to answer.

Sampakaghideh

Hi.tks...is this just happen to me or happen to many people....I'm really worry

poppy123456

Sampakaghideh said:

Hi.tks...is this just happen to me or happen to many people....I'm really worry

I received my money on Wednesday as normal. It's most likely a very simple error but you will need to ring them.

The number you'll need to ring is 0800 169 0310

Sampakaghideh

Hi.tks.i try to call the number but didnt put me tru..any other phone number for esa available?

poppy123456

Sampakaghideh said:

Hi.tks.i try to call the number but didnt put me tru..any other phone number for esa available?

That's the only number. As i advised, they will be extremely busy and you will need to keep trying. Once you do get through you could be on hold for quite some time. It's a free number so there's no charge to ring it.

Palookaville

If it's any help, I have the same problem. That number 0800 169 0310 is for sure the correct one. Thinking I may call my bank first, as weirdly, they sometimes have visibility of upcoming transactions to which I do not. failing that, will hang on until noonish.

Palookaville

Oh, and when I tried calling earlier, phone said it was connected, but just silence. Took 4 goes to get to the auto-voice.

Sampakaghideh

I call the bank and they said no money from esa come to my acc recently and they advise me to call dwp..do u have a same problem?

Sampakaghideh

What do u think about the reason why they havent pay our money?

poppy123456

Sampakaghideh said:

What do u think about the reason why they havent pay our money?

If you haven't recently had another work capability assessment or you haven't returned a work capability assessment form that you were sent, there's no reason why they shouldn't have paid you. It will just be a simple error but only DWP can tell you why you haven't been paid.

Palookaville

Sampakaghideh - yes same. Fingers crossed that it's the same as the one above from myleslee08 in that it did eventually come through that same day.

Sampakaghideh

Hi m8..I just called esa department and have been told I'll recive my payment by this evening.. the reason was there is  some changing on the payments.make sure call dwp and they'll advise u when u recive ur payment bro

Palookaville

Cool. Thanks indeed. I'll wait until,say, 1pm before I call. It may be there by then, but can't leave it too late to phone up for fear of being on hold when they close! 

Thanks again.

Sampakaghideh

U welcome..call toke around 30 to 45 min to answer.call this number and follow the instrucion08001214433...

poppy123456

Sampakaghideh said:

U welcome..call toke around 30 to 45 min to answer.call this number and follow the instrucion08001214433...

That's not the ESA contact number. That's the PIP contact number. The ESA number is here 0800 169 0310

See link for confirmation https://www.gov.uk/contact-jobcentre-plus/existing-benefit-claims

Palookaville

Hi. I got through. They said as above that it was "a glitch" and asked had I moved. (No). Then said perhaps someone typed my address in incorrectly on some other form. Anyway, text received just now saying that the money will be in sometime today. Will post up again if & when it arrives (and I still have electricity to do so). 

Sampakaghideh

Hi.happy to hear that.hope u get ur right today..finger cross

Palookaville

In just now, so about 45 minutes from the text. Phew: the cats and I can eat! 

Thanks folks - seems a cool forum!

poppy123456

Glad it's been sorted.