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What is Universal Credit

Hi everybody I hope you all are well and looking after yourself yesterday I tried to find out about ESA you took one hour and a half for someone answer my call after all that waiting they saidi can claim universal credit go online and fill in the form bloody hell I knew what you were difficult and then I got a long way to go but it's going to be hard that will get there is there any advice anyone can convene me I'll be much appreciated thank you Jacqueline
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