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Is this strange- capita assessment questions

Just called capita again about the assessor not turning up and they said they still have no updates but asked me lots of questions about my house what colour was my door did I have blinds or curtains in my window what is outside me house ect and I can hear them typing away.
Replies
Try not to worry about whether they believe you. You made the phone calls, have the proof that you got in carers for your other children, and the dogs exist! I just hope they don't muck you about for too much longer!