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been informed that a financial assessment done and I have to pay?

susan1307susan1307 Member Posts: 2 Listener
Hi all
i have a query.
I receive Direct Payment for a good time and recently been informed that a financial assessment had been done and I am required to make a contribution towards costs.
i have not had an Assessment Officer out to visit me and neither any letter from the Council until now stating payment has not been made by me?
can they do an assessment without coming out to you?
Please advise

Replies

  • JennysDadJennysDad Member Posts: 2,308 Pioneering
    Hi @susan1307 and welcome to the community. Good to have you with us.
    I don't know the answer to your question so I am going to forward a copy to someone who might be better able to help you. Please bear with us and stay in touch.
    Warmest best wishes to you
    @JennysDad
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Hi,
    They may have had all your information about your household income and may not have needed to come out to you. Some people do have to pay towards the cost of their care, it depends on circumstances.

    The best thing you can do is ring and ask them when exactly did they do the assessment and where. They will be able to answer any questions you have.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • susan1307susan1307 Member Posts: 2 Listener
    Hi spoke to Council and an assessment was done just using my income details only and no outgoings taken into account.  As this was last year I have to pay what they charged me as cannot backdate it. Very frustrating having to pay where assessment never took place and the guy has left the department too. I have been told I have to pay the charges as its been a year.
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