PIP, DLA and AA
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Horrendous pip appeal yesterday

Josieb15Josieb15 Member Posts: 4 Listener
edited December 2018 in PIP, DLA and AA
Hi, I had the most awful experience yesterday at my appeal, a person in a criminal court would have been treated better.... I have Autoimmune addison's disease, hypothyroid, chronic fatigue, Osteoporosis, depression and anxiety, and angina,chronic back pain. I just wanted to ask a question, the legal person there was cross examining me on a hospital consultant letter which was dated Jan 2018.... My date of assessment by capita was the 8th June, also they were questioning me about another condition which I never have applied for alcohol problem drinking which started 4 years into my diagnosis with addison's disease... Can anyone help me as I am on my own and just don't know what way to turn. 

Replies

  • steve51steve51 Member Posts: 7,175 Disability Gamechanger
    Hi @Josieb15

    It’s great to meet you today!!!!!

    I am very very sorry to read your post !!!!!!!!!

    We have got lots of info and advice on here!!!!!!!!!!!!!!!!!!!!!!

    Yes I would be very very happy 😃 in helping you.

    Please please let me know how you feel????
  • Richard_ScopeRichard_Scope Posts: 2,726

    Scope community team

    Good to meet you. It sounds like you have had a very difficult experience. You are amongst friends here.
    Just to get you started we have a How To Guide here, you can see all the latest posts here, jump in and get involved and don't worry we are a friendly bunch!  
    If you need anything, just let us know. 




    Scope
    Specialist Information Officer - Cerebral Palsy

    Want to tell us about your experience on the community? Talk to our chatbot and let us know. 
  • markyboymarkyboy Member Posts: 368 Pioneering
    I presume you did not get your result at the hearing so just wait for a few days till you get the news you could be surprised or if you are not happy with the decision come back and post again and you will get advice on how to proceed but for the time being there is nothing you can do 
  • mikehughescqmikehughescq Member Posts: 5,980 Disability Gamechanger
    The original post talks of asking a question but then doesn’t. So, what’s the question?
  • Josieb15Josieb15 Member Posts: 4 Listener
    Hi there, sorry I meant that my date of assessment was on 8th June this year and she was interrogating me on my problems now, I thought that they could only talk about time of claim/assessment... Is this true? 
  • mikehughescqmikehughescq Member Posts: 5,980 Disability Gamechanger
    No, not at all. What you’re like now can give a tribunal insight into what you were like previously. It can also help them decide whether you satisfy the forwards test in some circumstances 
  • Josieb15Josieb15 Member Posts: 4 Listener
    Oh really, did not know that... Thanks
  • mikehughescqmikehughescq Member Posts: 5,980 Disability Gamechanger
    Their decision is based on what you’re like on the date of claim but filling out evidence before or after that makes no sense. Would you rule out a consultants letter because it was a day after the claim etc?
  • YadnadYadnad Posts: 2,856 Member
    Their decision is based on what you’re like on the date of claim but filling out evidence before or after that makes no sense. Would you rule out a consultants letter because it was a day after the claim etc?
    I don't know about a day or so after the claim, but the DWP certainly refuse to entertain reports and evidence that are more than 2 years old. The reports were dated 2011 & 2012 and were as relevant in 2017 as they were when they were written - yet the case manager reported that they were unreliable due to time issues and were therefore not considered.
  • mikehughescqmikehughescq Member Posts: 5,980 Disability Gamechanger
    DWP “try” and rule out non-contemporaneous evidence and understandably so but the validity of a piece of evidence depends entirely on context.
  • YadnadYadnad Posts: 2,856 Member
    DWP “try” and rule out non-contemporaneous evidence and understandably so but the validity of a piece of evidence depends entirely on context.
    The evidence that I mentioned was however used by the DWP in 2013 and 2015 to change those decisions from 0 points to enhanced care & mobility at MR stage.

  • Josieb15Josieb15 Member Posts: 4 Listener
    Hi all, got my pip decision, I kept my care element and lost my full mobility element
  • mikehughescqmikehughescq Member Posts: 5,980 Disability Gamechanger
    Yadnad said:
    DWP “try” and rule out non-contemporaneous evidence and understandably so but the validity of a piece of evidence depends entirely on context.
    The evidence that I mentioned was however used by the DWP in 2013 and 2015 to change those decisions from 0 points to enhanced care & mobility at MR stage.

    So? What would be inconsistent about that?
  • YadnadYadnad Posts: 2,856 Member
    Yadnad said:
    DWP “try” and rule out non-contemporaneous evidence and understandably so but the validity of a piece of evidence depends entirely on context.
    The evidence that I mentioned was however used by the DWP in 2013 and 2015 to change those decisions from 0 points to enhanced care & mobility at MR stage.

    So? What would be inconsistent about that?
    Given that the DWP tell you that all evidence should be no more than 2 years old Yet in 2013 the evidence (dated 2011 & 2012) was up to 2 years old which is fine. Then in 2015, using the same evidence, which by now was up to 4 years old resulted in a MR change to Enhanced Care & Mobility.

    Then again in 2017 the same evidence was submitted (now up to 6 years old) was said to be over two years old and unreliable.

    If it was acceptable in 2015 when it was up to 4 years old why then 2 years later was it deemed not acceptable because it breached the 2 year rule?

    That's not consistent.
     
  • mikehughescqmikehughescq Member Posts: 5,980 Disability Gamechanger
    What the DWP tell you is largely irrelevant. I’ve no idea why anyone would listen to a word they say. There is no rule as to the date befor or after which evidence can or cannot be admitted. Both DWP and HMCTS have started to assert that there is but it’s abject nonsense. Evidence from 20 years ago will be irrelevant in many cases but absolutely relevant in others. It’s all context dependent.
  • cristobalcristobal Member Posts: 966 Disability Gamechanger
    What the DWP tell you is largely irrelevant. I’ve no idea why anyone would listen to a word they say. There is no rule as to the date befor or after which evidence can or cannot be admitted. Both DWP and HMCTS have started to assert that there is but it’s abject nonsense. Evidence from 20 years ago will be irrelevant in many cases but absolutely relevant in others. It’s all context dependent.
    I agree. I've never heard of this 'more than two years old' nonsense.

    All of the medical evidence that I submitted was 8 years old. I was diagnosed with a degenerative neurological condition in 2010 - I never thought to ask the consultant for a second opinion so that i would have something more recent.



  • YadnadYadnad Posts: 2,856 Member
    cristobal said:
    What the DWP tell you is largely irrelevant. I’ve no idea why anyone would listen to a word they say. There is no rule as to the date befor or after which evidence can or cannot be admitted. Both DWP and HMCTS have started to assert that there is but it’s abject nonsense. Evidence from 20 years ago will be irrelevant in many cases but absolutely relevant in others. It’s all context dependent.
    I agree. I've never heard of this 'more than two years old' nonsense.

    All of the medical evidence that I submitted was 8 years old. I was diagnosed with a degenerative neurological condition in 2010 - I never thought to ask the consultant for a second opinion so that i would have something more recent.
    The little blighters!! The DWP now seem to have changed the content of the PIP2 claim form as well as the notes that come with the form. On the old one it specifically said that the DWP did not want to see any evidence that was more than 2 years old - it also gave a long list of NOT what to send.

    This is typical DWP, the last form that I filled in was the old version and based on that they threw out all of the very relevant evidence that was over two years old when making their decision.

    The new version basically says ANY evidence will be used with no time restriction being applied. So yes you are right in that the DWP could use your evidence of 8 years ago.


    Mike, .were you aware that they DWP have changed the criteria for further evidence?

    It does however beg the question that if they accepted evidence from 20 years ago because it was still relevant both in content and context, what comfort would the DWP have in that no changes to the impact have actually taken place in those 20 years?

  • mikehughescqmikehughescq Member Posts: 5,980 Disability Gamechanger
    There is no change. The form has been tweaked. There has been no change in the law, guidance or caselaw. You can ignore anything the DWP say on the matter. 
  • TardisTardis Member Posts: 214 Pioneering
    edited December 2018
    @yadnad; surely you send (copies of) evidence that backs up your claim, regardless of age.  Why on earth do you keep going over this?  
  • YadnadYadnad Posts: 2,856 Member
    There is no change. The form has been tweaked. There has been no change in the law, guidance or caselaw. You can ignore anything the DWP say on the matter. 
    Tweaked??

    It's a bit more than that - they have changed all manner of advice in their notes and on the claim form. What has happened to the instruction not to send evidence that is more than 2 years old, where is the list of what not to send?

    I accepted the last PIP decision after MR on the basis of what they said on the form at the time - their decision to refuse to use my evidence coincided with their comments on the claim form - it was more than 2 years old.

    It really does leave one wondering just what you should be doing - saying one thing then another depending on the date the form was printed.

    If that is the case that everyone should ignore anything that the DWP say, where does that leave the claimant - never really knowing what to believe or who?


  • YadnadYadnad Posts: 2,856 Member
    edited December 2018
    Tardis said:
    @yadnad; surely you send (copies of) evidence that backs up your claim, regardless of age.  Why on earth do you keep going over this?  
    Of course I did. With the last review/reclaim I sent the same evidence that I had used two years earlier in 2015 (which the DWP accepted) and again previously in 2013 ( which they accepted).
    It was all and still is very relevant to what my issues are today. The impact on my life hasn't changed, I can't grow a new brain or a new spine or new pancreas, new blood vessels in my legs or stomach, spleen or liver.
    It will still be relevant in 10 years time.

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    The list of what not to send and what to send is still on the PIP review form, i know this because my daughter had her review form not long ago.

    The advice not to send evidence that's more than 2 years old is still there but who listens to that?? I certainly never do.

    I've never had a problem sending evidence that's more than 2 years old. I did it for my last PIP review 2 years ago and i did it for my last ESA review a few months ago. In fact the evidence i sent for my ESA review was dated 2015 and it was used without any problems at all. I'll be doing the same thing again for my next PIP review.

    You really do make life hard for yourself yadnad.....
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • mikehughescqmikehughescq Member Posts: 5,980 Disability Gamechanger
    Yadnad said:
    There is no change. The form has been tweaked. There has been no change in the law, guidance or caselaw. You can ignore anything the DWP say on the matter. 
    Tweaked??

    It's a bit more than that - they have changed all manner of advice in their notes and on the claim form. What has happened to the instruction not to send evidence that is more than 2 years old, where is the list of what not to send?

    I accepted the last PIP decision after MR on the basis of what they said on the form at the time - their decision to refuse to use my evidence coincided with their comments on the claim form - it was more than 2 years old.

    It really does leave one wondering just what you should be doing - saying one thing then another depending on the date the form was printed.

    If that is the case that everyone should ignore anything that the DWP say, where does that leave the claimant - never really knowing what to believe or who?


    I’ll say it again then. There is no change. The form has been tweaked. No more no less. There has been no change in the law, caselaw or guidance. You can ignore anything the DWP say on the matter. I have to say that as an ex civil servant I am utterly incredulous that you would think it okay to rely on what’s in a form abc notes rather than the law etc, That’s pretty basic stuff. It is no longer a surprise to me you’ve struggled with the claim process. You seem to take delight in posting how you’ve managed at every step to do the least obvious/dumbest thing but then make it sound like the most obvious and that everyone is doing it. 
  • mikehughescqmikehughescq Member Posts: 5,980 Disability Gamechanger
    You really do make life hard for yourself yadnad.....
    Has no clue what to do or who to listen to but somehow knows when advisers are not advising him correctly. One increasingly suspects that it’s not so much a case of there not being advice where he lives as advice agencies simply declining to deal with him. 

    Quite literally needs to go to an advice service and let them get on with it. 
  • YadnadYadnad Posts: 2,856 Member



    I’ll say it again then. There is no change. The form has been tweaked. No more no less. There has been no change in the law, caselaw or guidance. You can ignore anything the DWP say on the matter. I have to say that as an ex civil servant I am utterly incredulous that you would think it okay to rely on what’s in a form abc notes rather than the law etc, That’s pretty basic stuff. It is no longer a surprise to me you’ve struggled with the claim process. You seem to take delight in posting how you’ve managed at every step to do the least obvious/dumbest thing but then make it sound like the most obvious and that everyone is doing it. 
    It probably hasn't changed, but a claimant normally goes with the instructions that the DWP send out - they, like myself, doesn't normally have access to the law, guidance or case law.

    Yes I have always done things with regards to the notes - re-applying for DLA in 2011 as well as IIDB again in 2011.

    What I have done is obvious to me.
     
  • mikehughescqmikehughescq Member Posts: 5,980 Disability Gamechanger
    Oh dear. A claimant nowadays does not do that all but whatever. What’s obvious to you is no such thing to anyone else and it’s there the problem lies with most of your posts and your approach to benefits.
  • justg72justg72 Member Posts: 173 Pioneering
    Hi
    I have had different experiences with both the DWP and advice agencies. I have had an advice agency giving me no support with my MR appeal or my tribunal as I showed them my paperwork and thought what a waste of time as he didnt help me at all. To then attending a different advice centre to support my friend with her PIP. I then got talking about myself having to go to a tribunal and the advice agent who was helping my friend said book an appointment and come and see me, which I have and he said he was going to look at my tribunal paperwork to see if I had a strong case. I produced a letter from my epileptic specialist which stated that I had burnt myself and had a near drowning experience in the bath and was lucky to be alive . The advice agent could not believe that I was awarded 0 for daily care especially the cooking and bathing part as I had evidence to back this up from a specialist! the advice agent is waiting for my tribunal paperwork and if he thinks I have a strong case he is going to write to DWP and ask them to look at my PIP again. It just goes to show that some agencies are better than others thats my experience. 
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Yadnad said:

     but a claimant normally goes with the instructions that the DWP send out - they, like myself, doesn't normally have access to the law, guidance or case law.

    Nope, not me and i haven't a single clue about case law etc. You seem to be one of very few people that like to stick to what DWP say.... enough said...
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • YadnadYadnad Posts: 2,856 Member
    You really do make life hard for yourself yadnad.....
    Has no clue what to do or who to listen to but somehow knows when advisers are not advising him correctly. One increasingly suspects that it’s not so much a case of there not being advice where he lives as advice agencies simply declining to deal with him. 

    Quite literally needs to go to an advice service and let them get on with it. 
    Advising correctly?

    My history with the local advisory services has left me either miss trusting their (CROP) ability aka my wife's AA claim & appeal, (CAB) failing to contact me when promised leaving me having to complete the PIP2 on my own, the inability to answer questions(AgeUK) and being told they only help fill out forms.

    No one has declined to deal with me, it's the service that I have had, or lack of it, that has caused the problem.  
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    What i don't understand is if CAB failed to contact you why on earth didn't you chase them about it? Yet again my mind really does boggle.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • YadnadYadnad Posts: 2,856 Member
    What i don't understand is if CAB failed to contact you why on earth didn't you chase them about it? Yet again my mind really does boggle.
    Put it this way, when I make a promise to contact someone by a certain date I will always make that contact. I expect the same in return. It doesn't bode well if you have to keep reminding someone to contact you despite a promise that they would but failed.

  • TardisTardis Member Posts: 214 Pioneering
    But you aren't doing them a favour.  You needed their help.  You should have made sure you got it.
  • justg72justg72 Member Posts: 173 Pioneering
    Yadnad said:
    You really do make life hard for yourself yadnad.....
    Has no clue what to do or who to listen to but somehow knows when advisers are not advising him correctly. One increasingly suspects that it’s not so much a case of there not being advice where he lives as advice agencies simply declining to deal with him. 

    Quite literally needs to go to an advice service and let them get on with it. 
    Advising correctly?

    My history with the local advisory services has left me either miss trusting their (CROP) ability aka my wife's AA claim & appeal, (CAB) failing to contact me when promised leaving me having to complete the PIP2 on my own, the inability to answer questions(AgeUK) and being told they only help fill out forms.

    No one has declined to deal with me, it's the service that I have had, or lack of it, that has caused the problem.  
    Hi Yadnad
    Like I have said in my previous post I have had totally different experiences with both DWP and advice agencies. I had been left to deal with my MR appeal and all the PIP forms previously with no support, also claiming benefits in new to me as I have always worked until my health prevented me to do so. I understand that you have not had the support you really needed. This was the same for me until I came across a different agency who have bent over backwards for me. I have also seen that I maybe able to get representation for my tribunal if the advice agency refers me to a law agency which is training law students in their final year, like work experience for the students. Depending on where you live, I live in Bradford I would be able to give you the contact details as from my experience are brilliant and they do know the law and all information you need for benefits from start to finish.
  • mikehughescqmikehughescq Member Posts: 5,980 Disability Gamechanger
    Your exact problem nearly summarised... by you. 

    Put it this way... if you take that attitude you will never get advice. You are wholly in the wrong and completely and hopelessly passive aggressive. The pressure on advice organisations nowadays is huge. It doesn’t excuse a failure to contact but it does explain it. The priority is people on nil income. If others fail to contact you but you fail to chase then their assumption is that it simply didn’t matter to you as it does to others. That’s pretty much illustrated by your posts on here which are a litany of explanations as to why you failed to do the very obvious but were absolutely justified because they started it.

    Love the “only” on form filling. If you get form filling done and get it right then weirdly you don’t need anything else.
  • mikehughescqmikehughescq Member Posts: 5,980 Disability Gamechanger
    justg72 said:
    Yadnad said:
    You really do make life hard for yourself yadnad.....
    Has no clue what to do or who to listen to but somehow knows when advisers are not advising him correctly. One increasingly suspects that it’s not so much a case of there not being advice where he lives as advice agencies simply declining to deal with him. 

    Quite literally needs to go to an advice service and let them get on with it. 
    Advising correctly?

    My history with the local advisory services has left me either miss trusting their (CROP) ability aka my wife's AA claim & appeal, (CAB) failing to contact me when promised leaving me having to complete the PIP2 on my own, the inability to answer questions(AgeUK) and being told they only help fill out forms.

    No one has declined to deal with me, it's the service that I have had, or lack of it, that has caused the problem.  
    Hi Yadnad
    Like I have said in my previous post I have had totally different experiences with both DWP and advice agencies. I had been left to deal with my MR appeal and all the PIP forms previously with no support, also claiming benefits in new to me as I have always worked until my health prevented me to do so. I understand that you have not had the support you really needed. This was the same for me until I came across a different agency who have bent over backwards for me. I have also seen that I maybe able to get representation for my tribunal if the advice agency refers me to a law agency which is training law students in their final year, like work experience for the students. Depending on where you live, I live in Bradford I would be able to give you the contact details as from my experience are brilliant and they do know the law and all information you need for benefits from start to finish.
    Most advice agencies don’t assist with MR. It’s a poor use of limited resources with only a 19% success rate.
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    I think we're fighting a losing battle here because what ever we say or do there will always be a negative response.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • YadnadYadnad Posts: 2,856 Member
    Tardis said:
    But you aren't doing them a favour.  You needed their help.  You should have made sure you got it.
    Sorry but I don't agree. The CAB like most companies and agencies that are in part funded by the residents of the area via their council tax have a duty of care.
    Besides which good manners also play a part.

  • YadnadYadnad Posts: 2,856 Member
    edited December 2018
    justg72 said:
    Yadnad said:
    You really do make life hard for yourself yadnad.....
    Has no clue what to do or who to listen to but somehow knows when advisers are not advising him correctly. One increasingly suspects that it’s not so much a case of there not being advice where he lives as advice agencies simply declining to deal with him. 

    Quite literally needs to go to an advice service and let them get on with it. 
    Advising correctly?

    My history with the local advisory services has left me either miss trusting their (CROP) ability aka my wife's AA claim & appeal, (CAB) failing to contact me when promised leaving me having to complete the PIP2 on my own, the inability to answer questions(AgeUK) and being told they only help fill out forms.

    No one has declined to deal with me, it's the service that I have had, or lack of it, that has caused the problem.  
    Hi Yadnad
    Like I have said in my previous post I have had totally different experiences with both DWP and advice agencies. I had been left to deal with my MR appeal and all the PIP forms previously with no support, also claiming benefits in new to me as I have always worked until my health prevented me to do so. I understand that you have not had the support you really needed. This was the same for me until I came across a different agency who have bent over backwards for me. I have also seen that I maybe able to get representation for my tribunal if the advice agency refers me to a law agency which is training law students in their final year, like work experience for the students. Depending on where you live, I live in Bradford I would be able to give you the contact details as from my experience are brilliant and they do know the law and all information you need for benefits from start to finish.
    please do so - I live just outside Canterbury, Kent. They sound like just what I need.
  • TardisTardis Member Posts: 214 Pioneering
    @yadnad, mikehughescq explained above reasons why advice agencies might not have all the time in the world available to stick to Yadnad's Etiquette.  If you want their help, chase them.  If you don't, then don't.  But quit moaning about it.
  • mikehughescqmikehughescq Member Posts: 5,980 Disability Gamechanger
    Yadnad said:
    Tardis said:
    But you aren't doing them a favour.  You needed their help.  You should have made sure you got it.
    Sorry but I don't agree. The CAB like most companies and agencies that are in part funded by the residents of the area via their council tax have a duty of care.
    Besides which good manners also play a part.

    Absolute nonsense. There is no “duty of care” whatsoever and, were one to arise, it would do so only after you become a client and not when you’re passive aggressively choosing to not be one. 
  • ricky1040ricky1040 Member Posts: 99 Pioneering
    Ahhh this is an ongoing theme lol. The mike yadnad saga. If nothing else reading this has give me entertainment on a boring rainy sunday. 
  • YadnadYadnad Posts: 2,856 Member
    Tardis said:
    @yadnad, mikehughescq explained above reasons why advice agencies might not have all the time in the world available to stick to Yadnad's Etiquette.  If you want their help, chase them.  If you don't, then don't.  But quit moaning about it.
    I'm not moaning, just pointing out what I consider to be good practice and manners.

    I would imagine that if you were thinking of buying something and telephoned to enquire about it and was told that they were busy at the moment but that someone would ring you back but didn't what would you do?

    Chase them until you had the answer which would possibly leave you thinking that they aren't that interested in you as a customer - or would you just find someone else that also sells the same goods taking the point that the they have lost a good customer to a rival firm?  
  • ricky1040ricky1040 Member Posts: 99 Pioneering
    Yadnad one person does not a company make. Sounds like youve had a bad experience but not everyone is like minded and some fantastic servicea and advisors out there.. this is unless it really is based on ur attitude as suggested by your sparring partner. If thats the case you cant expect the world to owe u a favour. But i dont know u to judge that. 
  • TardisTardis Member Posts: 214 Pioneering
    No, they are not that interested in you as a customer.  They have more customers than they can handle to your standards of politeness.  I don't suppose they are losing any sleep over the loss of one awkward customer!
  • YadnadYadnad Posts: 2,856 Member
    ricky1040 said:
    Yadnad one person does not a company make. Sounds like youve had a bad experience but not everyone is like minded and some fantastic servicea and advisors out there.. this is unless it really is based on ur attitude as suggested by your sparring partner. If thats the case you cant expect the world to owe u a favour. But i dont know u to judge that. 
    To be honest I don't believe that anybody is owed anything in life. Life is what you make it. However everybody has principles and lines drawn in the sand.

    With three of the main national advice agencies having left me with a sour taste in my mouth either because they don't understand what a diary is, or what was a complete failure on their part to give the service that was offered.

    I try to be a considerate, honest and understanding guy. Unfortunately I expect the same in return.
    It really is a loss of faith in people and agencies that has caused this issue.
  • mikehughescqmikehughescq Member Posts: 5,980 Disability Gamechanger
    There’s no comparison to buying something to be made at all. What you do next when buying something will depend on whether it’s available elsewhere etc. You’re not (usually) buying advice. You’re asking for access to a finite resource and to be made a priority, if you’re not instantly made a priority and you then elect to prove that by walking away then there’s not an advice service in the country that would chase you. Your line in the sand is nothing more than an excuse to walk away and publicly feel hard dine by. 
  • YadnadYadnad Posts: 2,856 Member
    There’s no comparison to buying something to be made at all. What you do next when buying something will depend on whether it’s available elsewhere etc. You’re not (usually) buying advice. You’re asking for access to a finite resource and to be made a priority, if you’re not instantly made a priority and you then elect to prove that by walking away then there’s not an advice service in the country that would chase you. Your line in the sand is nothing more than an excuse to walk away and publicly feel hard dine by. 
    As for being a priority, I had already asked the DWP for an extension for the PIP2 to be returned - I was given 7 days. I had already contacted the CAB and was told to wait for a telephone call to arrange an appointment. That call never came and the time was running on. Hence why I had to send the PIP2 back after filling it out myself..

    I didn't expect to be a priority, I had previously told them that time was running short - they told me to apply for an extension which I did.
     
  • mikehughescqmikehughescq Member Posts: 5,980 Disability Gamechanger
    Sigh. Are you a sentient being or are you capable of no independent thought at all? There is no return date for a PIP form. Any deadlines are administrative. You can ask for as many extensions as you need provided you have a reason but it never seems to have crossed your mind to contact CA again; never crossed your mind to complain; never occurred you could ring DWP and ask what might be possible? Barely credible doesn’t even begin to cover that. I know you’re absoyekt convinced that you’ve done nothing wrong; everything within reason but, honestly, your posts are coming off as some sort of troll/parody. 
  • YadnadYadnad Posts: 2,856 Member
    Sorry Mike but once again I had no idea that was possible. I wonder how many others are aware that you can ask for any number of extensions
    No to be honest it never did - I thought probably like many many others that a deadline is a deadline.
    Who should I have complained to and about what - the lack of a returned telephone call? My main concern at that time was to get the form back before the date given as most do.
    You are a mind full of excellent advice and information which is what I have always said. And it is a shame that the ordinary punter doesn't have this same knowledge.

    It wouldn't surprise me at all that if you went onto another forum like this and gave all of this information the majority would be shocked to hear it.

    In my mind I have followed the instructions as laid down by the DWP - much like most others do. What else am I supposed to do, read the regulations, case law etc Come on none of us, including myself are experts in this benefit system.  We just do what seems to be the right thing at the time - we just plod through trying to do what appears at the time to be the way forward. 

    As for being some sort of troll - you are way off.

    I am a confused individual suffering from some awful conditions doped up and trying to get through life. Now if I am wrong with the way I have handled things then I was wrong - but without prior advice to the contrary there was little more that I could have done.

    So if you think of me of some sort of saddo then OK, luckily for some they may well have received advice like you give years ago which has helped but surely you can't blame me for doing what I thought was the right way?

    I'll drop out of this conversation now as well as other similar contentious ones so as to give you peace.
  • Sam_AlumniSam_Alumni Scope alumni Posts: 7,731 Disability Gamechanger
    @mikehughescq and @Yadnad - these sorts of arguments are really not helpful to members coming here and asking questions.  I appreciate that the two of you disagree on many things but I need to ask you that if you can't be polite to one another, to use the ignore feature.

    Lots of members come here in crisis and when their posts become filled with arguments between two members, it is very off putting and can cause additional stress at a time when they least need it.

    We appreciate you both as members of our community, we love to see your support of members and know you have both been so helpful, but please think about your tone and language towards eachother and understand it can be very unpleasant to other members to see this bickering.
    Scope
    Senior online community officer
  • YadnadYadnad Posts: 2,856 Member
    Sam_Scope said:
    @mikehughescq and @Yadnad - these sorts of arguments are really not helpful to members coming here and asking questions.  I appreciate that the two of you disagree on many things but I need to ask you that if you can't be polite to one another, to use the ignore feature.

    Lots of members come here in crisis and when their posts become filled with arguments between two members, it is very off putting and can cause additional stress at a time when they least need it.

    We appreciate you both as members of our community, we love to see your support of members and know you have both been so helpful, but please think about your tone and language towards eachother and understand it can be very unpleasant to other members to see this bickering.
    Noted, and I have already stated that I will back out of these contentious threads for the sake of peace amongst us all..
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