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wrong descriptor chosen by Assessor

bracabraca Posts: 85 Member
Had PIP review decision Dec 2018 and failed to get an award where previously had Standard for both Daily living and Mobility, MR now sent and hopeful of correct award.

On the PA4 report Activity 6 Dressing and undressing Assessor has chosen descriptor A but on their justification has wrote Needs aids to dress due to tremor in hands which I think should be awarded descriptor B Now case manager who is supposed to look over report before making decision has failed to pick up on this error and has caused myself to drop 2 points, I have highlighted this error to case manager in my MR .

Can I add another personal issue on report that I thought was insensitive and had huge impact on my mental health, at review I told Assessor my Sister and my Niece had both died within months of each other April and August 2018 due to Renal failure same illness as myself. on report under Variability Assessor wrote has been to a couple of funerals recently, I found that to be shocking and so inconsiderate coming from a Professional who is supposed to show compassion and empathy.

Replies

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Hi,

    I'm sorry to hear that. If you have any complaints about the report and what was said then you need to make your complaint to the health assessment providers and not DWP. DWP won't be interested in any of that.

    Although you think it was unprofessional, they are there to get the whole picture/story about how your conditions affect you. If you mentioned your sister and niece then that will be the reason why it was added to the report.

    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • cathiecathie Member Posts: 143 Courageous
    Who are you poppy are you a worker for d w p. Sorry if mistaken
    Only me .. cathie..
  • bracabraca Posts: 85 Member
    Hello Poppy123456 Yes I did mention about my sister and niece dying and how it impacted on my mental health but it was the fact that there was no mention of them in report and only comment made by Assessor has been to couple of funerals recently, my opinion is that it was to downplay the effect of my Anxiety/Depression as in 6 other Activities their justification for descriptor choice all include CH confirms he has a diagnosed mental health condition he is prescribed first level medication, I myself refuse to take stronger medication as do not want to become reliant on Anti-depressants.
  • cathiecathie Member Posts: 143 Courageous
    OK  well I was unclear hench the question.
    Only me .. cathie..
  • pixie61pixie61 Member Posts: 67 Courageous
    Afte being on DLA enhanced rate mobility & care. I was transferred to pip & git nothing for mobility & standard for care. Assessors report was full of lies & inaccuricies! I have put in an MR & got my local l MP involved. Waiting for result at the moment. Why don’t you involve your local MP?  The injustice towards disabled people needs to be highlighted. Bombard our local MPs!!
  • YadnadYadnad Posts: 2,856 Member
    pixie61 said:
    Afte being on DLA enhanced rate mobility & care. I was transferred to pip & git nothing for mobility & standard for care. Assessors report was full of lies & inaccuricies! I have put in an MR & got my local l MP involved. Waiting for result at the moment. Why don’t you involve your local MP?  The injustice towards disabled people needs to be highlighted. Bombard our local MPs!!
    What reason do you think that an MP can change anything?
    What you received on DLA has absolutely no bearing on a PIP claim. The DWP will review the original decision and decide again on it.
    An MP cannot involve himself/herself on any of this 
    I was on DLA for many years - High Care & Mobility indefinitely - whereas for the past 5 years and 3 PIP face to face reassessments I was awarded 0 points for all three. 
  • bracabraca Posts: 85 Member
    Did not get answer to my last post regarding HCP commenting he has a diagnosed mental health condition he is prescribed first level medication, I myself did not want to take higher dose medication and find counselling is more helpful, This was highlighted in report from one of my consultants and not taken into consideration, Same thing with pain medication HCP mentions taking low level pain relief again I do not wish to take higher dose as having sessions with pain management Psychologist and learning techniques to combat pain and letter from consultant explains this and again not taken into consideration.

    Medication for anxiety-depression = Sertraline 100mg

    Medication for pain relief = Paracetamol, Codiene Phosphate 30mg Lidocaine 700mg medicated plaster and Tens machine.


    Evidence considered alongside consultation findings

    PIP assessment report 31/05/2o16  AR1 questionnaire 16/07/2018

    Other N/A

    I believe if consultants letters were looked at  HCP would have had a better understanding of how my anxiety-depression and Nerve pain impact on myself to carry out daily living and mobility activities.

    I also have Gout and Osteoarthritis on both knees
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Unless the letter from your Consultant states how your conditions affect you against the PIP descriptors then it will have been of very little use, which is most likely why they didn't use it as evidence.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • CockneyRebelCockneyRebel Member Posts: 5,257 Disability Gamechanger
    cathie said:
    Who are you poppy are you a worker for d w p. Sorry if mistaken
    poppy is one of the most knowledgeable champions on this forum, giving great advice from personal experiance. ( You don't need me defending you honour poppy but I will gladly do so :) )
    Be all you can be, make  every day count. Namaste
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    Thank you @CockneyRebel :)
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • bracabraca Posts: 85 Member
    Poppy123456
    Unless the letter from your Consultant states how your conditions affect you against the PIP descriptors then it will have been of very little use, which is most likely why they didn't use it as evidence.
      Extract from Consultant letter His pain is exacerbated by walking and most activities...He is suffering from significant mood swings, During the consultation, he seemed very anxious regarding his and life in general...My impression is that this gentleman is suffering from ongoing pain He also has a degree of neuropathic post-operative pain.
    In my own opinion HCP was only trying to get her report in order so that it did not fail audit and as I said in my first post made an error on pip descriptor dressing/undressing choice by recommending choice B but marked down A, and what makes it worse that DWP Case Manager did not pick up on this which makes me wonder that the system is as a whole is flawed, I do acknowledge that the HCP is under time constraint and will make mistakes, it is just unfortunate people have to take there case to appeal which I will certainly be doing if MR is refused.

  • YadnadYadnad Posts: 2,856 Member
    braca said:

    Evidence considered alongside consultation findings

    PIP assessment report 31/05/2o16  AR1 questionnaire 16/07/2018

    Have you got that right? The evidence used amongst other things was the assessors report from 2016?
    On the assumption that that report was wrong and you rectified it at either MR stage or appeal, all that is happening is that they will reiterate what was said in 2016 and probably not mention that it was found to be inaccurate at best?

    That answers a question that has had me foxed for years. I had an assessment in 2013 and another in 2015 and if you put the two reports together they are almost identical - now I know why.
    There was no mention for the 2015 one that the 2013 report was rubbished and the DWP up lifted the original 0 points to Enhanced Care & Mobility.
  • bracabraca Posts: 85 Member
    Yadnad

    PIP assessment report from 2016 was awarded Standard Daily and Standard Mobility
    at F2F PIP review in 2018 some of my circumstances had changed and was mentioned in AR1 form like increased medication along with side effects one of which was Tremor in both hands, anxiety-depression, mood swings that isolate me from some family and friends, nerve pain from surgical wound along with existing Gout and osteoarthritis, I also had MRI Scan early on this year that showed up that I had very large Polycystic Kidneys which are causing me pain, now in April 2018 my older sister died after having large Polycystic kidney removed, now having discussed this with Renal consultant I mentioned that I would be reluctant to have this surgery done and he agreed with this and will monitor situation, In the PA4 report HCP mentions that I have refused to have operation to remove large Polycystic kidneys and relieve me of pain, now were did she Pluck that info from ? 

    All of the above conditions and side effects are mentioned in various Consultant letters that I have sent in as evidence to DWP. Maybe the HCP thought the hospital consultants were writing Jackanory stories and dismissed them...:'( o:)

  • YadnadYadnad Posts: 2,856 Member
    edited February 2019
    braca said:
    Yadnad
    I mentioned that I would be reluctant to have this surgery done and he agreed with this and will monitor situation, In the PA4 report HCP mentions that I have refused to have operation to remove large Polycystic kidneys and relieve me of pain, now were did she Pluck that info from ? 
    Well in part you have refused surgery, for whatever reason the assessor doesn't really care as it is not relevant to PIP.
    Obviously because of that refusal (for good reason) you will continue to be in pain. Thus with the surgery you could be said to be pain free. Thus it appears to the assessor that you are not taking action to remove the need for suffering the pain and consequently are intentionally doing so to claim PIP. 

    That is how I would expect the assessor to think. - wrong of course but they see everything as black and while with no emotion and no interest as to why you have refused. They will probably view your actions as intentionally refusing medical treatment in order to claim a benefit.

    I have had the same. in the past. My surgeon suggested that I consider having my spleen and pancreas removed, and in doing so rebuild the arteries that supply the body and the Aorta.
    This came with a warning - it is a 12/14 hour op and the chances of survival either during the op or within 24 hours was 25%. - 75% chance of dying.
    OR continue as I am in pain week to week, unable to eat without drugs taken first, run the risk of the collaterals bursting in my stomach wall (aneurism) and the real chance of pancreatic cancer.
     
    I refused surgery preferring to have years now. The assessment report noted that I had also refused surgery that could remove/reduce the pain that I was in.

  • bracabraca Posts: 85 Member
    Sorry folks it was how your disability affects you from that was used  for F2F in 2016
    AR1 review in 2018 had a few change of circumstances and was looking to be awarded Enhanced for daily living and mobility activities... in PA4 report from this assessment HCP said in justification for dressing/undressing descriptor B should apply but marked down descriptor A, why was this not picked up  and surely this should cast doubt on rest of report ?

    Thank you for previous replies Yadnad and Ilovecats.
  • YadnadYadnad Posts: 2,856 Member
    ilovecats said:



    The reason the original report is referenced is because that is how they know what you were recommended the first time. It also gives the assessor a jump start with your medical history rather than having to pick over the evidence that it sent it. When they are preparing to see you, knowing what descriptors were applied the first time gives them an idea of how unwell you may be. Assessors should not be copying the report however, they should be assessing you as if you were 'fresh in'. Assessors also are not able to copy and paste from old reports but the system won't allow it due to the way the documents are scanned and saved. 

    Sometimes, if the original report was too lenient, the new one will say something alongs the lines of  . . . "Although the AR1 indicates no change, this is inconsistent with the previous PA4 . . . because this time XYZ . . . ". The reports nowadays are of higher quality (some here may disagree) and subject to stricter auditing so what may have been over awarded last time, now has to be corrected and that is a job no assessor likes doing. You know as you write it that you are taking money away and you have to do it anyway because the previous assessor didn't do their job well!
    I understand all of that but if they look back at a report, in fact two reports (2013, 2015) and see that it was so damning that no points at all were awarded what would they do with the next report? In fact the 2017 report whilst slightly different in format again was damning and suggested no points once again. 

    However for both the 2013 and 2015 reports at MR stage the DWP changed their previous NIL awards to Enhanced Care & Mobility. Presumably therefore and assuming that they can see those two revisions they should have been in a quandary with the previous report and suggested points as it bears no relationship to what I was eventually awarded. 
    It's not my place to point this out to the assessor or even send in copies of the new decisions - so how would the assessor deal with a situation like that?

    Having said that I received 0 points again for the 2017 assessment I have submitted an appeal against it recently - just inside the 13 months allowed - the DWP/assessing company then decided a few weeks ago to send me for another face to face assessment with the excuse that the 2017 assessment was flawed even though I have not had a PIP award since the end of 2017 and have not re-applied for PIP as I am far too old. How can a re-assessment be carried out now that should relate to how I was back in late 2017 - nearly 17 months ago?
     
    No doubt there will have to be contact with a dodgy mystic who might just help them out.
  • YadnadYadnad Posts: 2,856 Member
    edited February 2019
    ilovecats said:
    Yadnad said:
    That answers a question that has had me foxed for years. I had an assessment in 2013 and another in 2015 and if you put the two reports together they are almost identical - now I know why.
    There was no mention for the 2015 one that the 2013 report was rubbished and the DWP up lifted the original 0 points to Enhanced Care & Mobility.
    Your reports were written when PIP was relatively new which might be why the quality was shoddy or they appeared the same. 
    In which case if some poor unsuspecting claimant had the same issues and didn't appeal both the assessor and the DWP would have got clean away with issuing a poor decision based on an accepted poor quality and shoddy assessment report. You just can't make this up.
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    You said yourself many times Yadnad that you filled out the forms badly. You've also mentioned quite a lot on here that there were some conditions you didn't mention because you thought they wouldn't have counted. Why would you leave out information? That's only going to make it worse for yourself because you won't have a true assessment by doing that. Then you moan because you scored zero points.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • YadnadYadnad Posts: 2,856 Member
    You said yourself many times Yadnad that you filled out the forms badly. You've also mentioned quite a lot on here that there were some conditions you didn't mention because you thought they wouldn't have counted. Why would you leave out information? That's only going to make it worse for yourself because you won't have a true assessment by doing that. Then you moan because you scored zero points.
    I was actually more concerned about the system and not my own case. It is now apparent, thanks to ilovecats that in the past it is more than possible that assessments in general were shoddy and of poor quality. My point there was that if a claimant did not want to appeal for whatever reason, and that seems to happen quite a lot, the failure to get an award or the correct award was not down to the claimant but down to the assessor.

    The next point I am concerned about is that the assessor reviews the previous report to get a flavour of the claim. If that report said 0 points but that it was changed to enhanced Care & Mobility either at MR stage or Tribunal, the assessor wouldn't know what the end result was. There is the worry that in these cases it would be an endless cycle of 0 points assessment primarily based on what was written two years before, as in my case,  and for the claimant to continually have to appeal.

    Back to my own situation, yes in hindsight my claim forms were poorly completed simply because I didn't and still don't, really understand the PIP processes. Yes I am amazed that the example given in another thread that someone with Sciatica would or should be awarded a 3 year award. In my case that issue, when compared to the bigger picture of all of my issues together is minor and insignificant. Put it another way, if that was my only issue then I would be a very happy individual. As it is the DWP considering the whole of my difficulties gave out the same award period (3 years) as someone would/should get just for Sciatica - again the processes just don't make any sense to me.
      
    I doubt very much that even if I had have included it, the assessment report would have been any truer as it seems that one bad one carries on to the next one because the previous one was bad.

    Yes I have moaned about consistently getting 0 points. In a way I accept that award knowing that it is wrong as proven by the first two claims (2013 & 2015) being changed by the DWP when they were required to look at all of the evidence submitted with the form at MR stage. Personally I don't expect much from an assessment in any event.


     
  • neanie12neanie12 Member Posts: 2 Listener
    Morning all,
    I've also had nightmares with PIP but after getting online access to my medical records it's become a little easier.
    All problems are detailed in medical records and if you tap your problem your lead to a general descriptor, I've screenshot each problem and it's descriptor on my records then gone through my copies of the assessor report by each heading and written the relevant problem and descriptor. I got my PIP reinstated and am now challenging the actual award.

    I think my biggest win was pointing out that as I'm under specialist medical care it is unreasonable to accept that a nurse, Dr, physiotherapist or computer has the capacity to assess and they should rely on the expert reports placed before them instead of attempting to supercede them.

    Also keep a log of all your calls and the info and proof, ie screenshot them as you never get told the same thing twice and that adds to the issues
  • bracabraca Posts: 85 Member
    poppy123456
    Can you look at my posts on this thread again please and give your own guidance, I have taken on board that you mentioned PIP is not about diagnosis, I guess my conditions are invisible and assessor gives their opinion on the day about how you function.
    In my PA4 report there is blatant mistake from assessor regarding chosen descriptor from what they have justified and no one from Assessment provider or DWP has picked up on this and my own opinion is that this casts doubt on the whole report.

    I am at the moment waiting on MR regarding this issue...

  • YadnadYadnad Posts: 2,856 Member
    braca said:
    poppy123456
    Can you look at my posts on this thread again please and give your own guidance, I have taken on board that you mentioned PIP is not about diagnosis, I guess my conditions are invisible and assessor gives their opinion on the day about how you function.
    In my PA4 report there is blatant mistake from assessor regarding chosen descriptor from what they have justified and no one from Assessment provider or DWP has picked up on this and my own opinion is that this casts doubt on the whole report.

    I am at the moment waiting on MR regarding this issue...

    Will those extra 2 points for an aid make any difference to the decision already made?

    It may well be a 'slip of the pen' which would not make the overall report unsafe to rely on.
  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger
    braca said:
    poppy123456
    Can you look at my posts on this thread again please and give your own guidance, I have taken on board that you mentioned PIP is not about diagnosis, I guess my conditions are invisible and assessor gives their opinion on the day about how you function.
    In my PA4 report there is blatant mistake from assessor regarding chosen descriptor from what they have justified and no one from Assessment provider or DWP has picked up on this and my own opinion is that this casts doubt on the whole report.

    I am at the moment waiting on MR regarding this issue...

    All you can do is point out the contradiction. Does those 2 extra points change your award?

    I'm not sure why it would doubt the whole report.
    Community champion and proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice i have given to members here on the community.
  • bracabraca Posts: 85 Member
    Update... Justification for descriptor that gave myself wrong points has now been rectified and correct points awarded, Mandatory reconsideration has resulted in fair award but still well short of points expected, I can say there was no lies told in report just a difference of opinion and justice has been achieved by sheer weight of evidence from my own doctors /consultants, IAS assessor probably wont even know what anxiety and stress I have been put through fighting there opinion on my PIP PA4 report and have no grudge against them but it is the system put in place by our government that is flawed and not fit for purpose !!!
  • Adrian_ScopeAdrian_Scope Testing team Posts: 7,923

    Scope community team

    Hi @braca, thanks for updating us. I'm glad you've now been awarded the correct points, it's just such a shame you've had to fight so hard for them.
    Senior Community Partner
    Scope

    Your feedback is really important to the development of the online community, so please remember to complete our online community annual survey
  • madquasimodomadquasimodo Member Posts: 130 Courageous
    A word of advice if your thinking of asking your MP for help, check his voting record, if you find he has consistently voted against benefits you wont get much help, (my local MP is tory and has a poor record for anything to do with benefits) While offering a pat on the back they mostly don't help. 
    My partner has PIP2 and then F2F we had the assessors report, when up for review early she scored exactly the same in all descriptors, the only change was the ROM, which I swear was just a copy paste job, the details and measurements were nothing like the assessment, only when faced with a doctor at Tribunal was the first award changed, I am sure someone will say the forms are marked the same because that's all that applied, but we had not been to Neurologist/Physio/rehabilitation for the first award, all the reports were ignored at the second assessment, even the DWP own disability analyst. 
  • bracabraca Posts: 85 Member
    I would be very surprised if my local MP knew anything about PIP Mandatory reconsideration and assessment providers AIS/Capita. In my own case PIP assessor made mistake on descriptor choice and as they are trained to degree level on disability and mental health issues this should never have been passed through their thorough audit system and  then passed onto DWP Case manager who themselves did a thorough audit on PA4 report which is most important to all PIP claims and what Case manager decides on what level of PIP ( if any ) are awarded. In my case decision was wrong and after Mandatory reconsideration was altered in my favour and more to cover up report and decision by assessor and case manager in my own opinion and still did not achieve full points that I deserved and will mull over things for a day or two and then decide if I want to apply to Tribunal!!! No offence against Case manager or assessor it is just the whole Flawed system and these people are only following there own rules albeit being very well paid for it...OH DEAR.
  • bracabraca Posts: 85 Member
    If it is of any help to claimants applying MR for PIP as in my case was denied PIP but highlighted in my case of being awarded wrong points and as one Scope poster told me it was probably a slip of the pen ? and one of the issues raised by my assessor was that I was on low pain medication ? anyway fast forward and wrong point chosen by first assessor has been adjusted and from what I can read from MR decision that was sent back to IAS and different assessor said that I was taking high level of pain medication  ? now this is what I do not understand is that all assessors are taught to IAS degree level but get two  different answers to points awarded !!! please help and advise me as pulling out what is left of me hair...
  • WaylayWaylay Member Posts: 922 Pioneering
    @braca They're definitely NOT trained to degree level on disability and mental health! They're either doctors (extremely rare), physios, nurses, OTs, or paramedics, so of course they've done their qualification. Unless they're already a specialist of some kindh (e.g. MH nurse) their disability/MH training is limited to a few weeks. You can find a lot of the training materials online. Even when they have no idea what a claimant's condition is, the DWP says it doesn't matter because they're assessing the claimant's function. Sometimes, yes. Other times? Laughable! 

    Apparently they do tend to judge severity of a condition by the meds the claimant is taking. I understand why, but it isn't likely to provide useful info in a lot of cases. As people have said, many claimants don't want to take higher-level meds, for various reasons, including side effects. Also, people react to meds differently. I, for example, can only take 300mg gabapentin once daily, which is below the effective dose. Any higher and I sleep 23hrs a day. I recently dropped the dose down to 200 and then 100mg  to seesif it was actually working, and it definitely was!  Back uputo 300 now. I react to diazepamdsimilarly.

    One of the biggestbissues here isithat peoples' reactions to opioids are highly variable. It's one of the reasons that the CDC rule limiting maximum opioid dosage is a farce. One patient might be taking 30mg morphine and get good relief, while a very similar patient might need 300. This is partly genetic, partly due to interactions with other meds, and partly whoknows? Different people even react differently to different opioids, so oxycodone may do very little for me, but an equivalent dose of codeine really helps .

    So yeah, using med doses, particularly for opioids, is likely to be useful in some cases, and very misleading in others.
  • WaylayWaylay Member Posts: 922 Pioneering
    If you look at equivalence charts for opioids online (with all the caveats above), you'll see that they tend to be different from each other. You'll also see that different medical sites describe opioids differently. I looked up 400mg tramadol + oral morphine for breakthrough pain after an assessor wrote that I was taking moderate pain meds. (I was also on a bunch of other pain meds). That combo was variously described as for "moderate", "low-moderate", "moderate-severe" and "severe" pain! If the NHS, NICE, and other reputable sources can't agree, how can assessors?
  • WaylayWaylay Member Posts: 922 Pioneering
    Btw, my Dad worked in pharmaceutical testing for 32 years, and has a PhD in pharmacokinetics, and I picked up some useful stuff from him. ;)
  • WaylayWaylay Member Posts: 922 Pioneering
    Oh, 1 more thing: Some people simply don't react at all to opiates, others to opioids like tramadol, and a few react to neither (eek!). My partner is one of the former. Had surgery, given codeine, in absolute agony, called surgeon's office. He prescribed tramadol instead. That worked. 
  • WaylayWaylay Member Posts: 922 Pioneering
    Oops, 1 more thing:
    @Yadnad They regularly use old PA4s, but they apparently don't have access to tribunal papers, so they end up using PA4s that were really badly done, even ones that were set aside by the tribunal (happened in my last PIP horror).
  • twonkertwonker Posts: 617 Member
    ilovecats said:


    Also @yadnad asked for his account to he deleted, however @twonker seems to write in a suspiciously similar manner and has not yet denied they are one and the same! 😉
    Do I? Well unfortunately your suspicions are exactly that, suspicions. People have accused me of many things in my lifetime, including being the twin double of someone they know. I was told of being my deceased uncle's brother at his funeral - I can't have aged well.

    No I am not related to the name you give.
  • Ami2301Ami2301 Member Posts: 7,418 Disability Gamechanger
    To all members of our community, please be clear of the rules in our community guidelines. We aim to create a safe and supportive space for all and discourage any inappropriate comments made towards other members.
    Disability Gamechanger - 2019
  • bracabraca Posts: 85 Member
    in my own case system has been proved to be flawed with wrong descriptor chosen and not picked up by case manager!!! at my F2F review assessor was not slow in telling myself how much training she has received and puts this to good youse when writing reports at PIP F2F and giving good honest views on 60 minute interview. PS. Think my assessor and case manager had Red faces when my MR was adjusted to show correct points and higher award given.
  • twonkertwonker Posts: 617 Member
    In cases like that I have read that when at the next review/face to face assessment, the assessor only has sight of the original decision notice and points awarded. What ever happens from that point on they have no knowledge of.
    So for all intents and purposes the previous report and decision still stands as being correct which the next assessor is likely to follow if you are unlucky.
  • bracabraca Posts: 85 Member
    @Twonker Can you advise if all MRs are sent back to assessment provider for rework ? My own MR was sent back and  supporting evidence looked at again more thoroughly by new assessor.

    Assessors themselves are under pressure by their own management to produce F2F reports for DWP maybe without having had time to look at claimants evidence and this can lead to mistakes and wrong points awarded... At my own PIP F2F review assessor asked question about mobility and because I did not answer on her terms it became a little bit heated and she was getting annoyed !! outcome in report was I had declined to give further information about mobility despite numerous questions ?  If only she had listened to my answer and had the time to look at evidence from pain consultant ( His pain is exacerbated by activities and walking and noted this gentleman's exercise tolerance is limited due to his pain symptoms. The letter also recommends the use of a morphine based prolonged release pain relief used in the management of chronic severe pain.) Assessor put down on pa4 report he is not prescribed significantly high levels of pain medication. ? My opinion here is assessor at F2F review was only concerned about getting her report passed IAS audit and let DWP deal with the final outcome. As my welfare rights worker says Case manager at DWP only look at the dots and count up the points..

    I had my MR wrote out before getting decision as had requested PA4 report. I then sent it off same day decision arrived and sent in more evidence relevant to my claim up to the last day. I must have caught Case Managers eye as my MR was sent back to IAS for rework and resulting in more points awarded although length of award could have been longer. timescale for MR from start to decision was 12 weeks ( very stressful ) Good luck to all on forum putting in for MR and as has been said before have evidence give examples of why you need help and support. 
  • FetlockFetlock Member Posts: 79 Courageous
    No, they aren't all sent back.
    They're usually sent back if the case manager notices contradictions in the report ie they may say no specialist input when there is or no pain relief when there is etc. If for the MR further evidence is sent in then they may refer back to a HP for advice then too
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