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I’m reluctant to disagree with the advice given by CAB but I’m still with @poppy123456 and @wilko on this - both must score 0 points. Hand washing because there’s no descriptor for it (and you can wash your hands anyway), and communicating verbally because you clearly can communicate (by using the ‘phone)
It still seems to me (and others) that you seem to be intent on ‘bending’ the descriptors in a manner which will score points. This is not the way to do it and will easily be found out at an assessment.
Could you not use your time more fruitfully by looking at those descriptors which are more likely to apply - you mention that you have difficulty going out, for example?
poppy123456 said: I'm not sure why CAB advised you this. Activity 7 communicating verbally is about your ability to to understand what is being said to you and what you say to others. If you can understand others and them you then you won't score points for this activity. Please read the link regarding this activity here.https://www.gov.uk/government/publications/personal-independence-payment-assessment-guide-for-assessment-providers/pip-assessment-guide-part-2-the-assessment-criteria#daily-living-activities
This activity considers a claimant’s ability to communicate verbally with regard to expressive (conveying) communication and receptive (receiving and understanding) communication in one’s native language.
zinty said: What a hostile forum this is.
poppy123456 said: No, it's based purely on you being able to understand what is being said to you and what you say to others. What you describe is for activity 9 engaging with others face to face. Two totally different descriptors that mean to totally different things.
Basic verbal information is information conveyed in a simple sentence: “Can I help you?”, “I would like tea please”, “I came home today”, “The time is 3 o’clock”.
Complex verbal information is information conveyed in either more than one sentence or one complicated sentence, for example: “I would like tea please, just a splash of milk and no sugar, as I always have sweeteners with me for when I go out”.
Verbal information can include information that is interpreted from verbal into non-verbal form or vice-versa – for example, speech interpreted through sign language.
Communication support means support from another person trained or experienced in communicating with people with specific communication needs (for example, a sign language interpreter); or someone directly experienced in communicating with the claimant themselves (for example, a family member or carer).
Individuals who cannot express or understand verbal information and would need communication support to do so should receive the appropriate descriptor even if they do not have access to this support. For example, a deaf person who cannot communicate verbally and does not use sign language might need communication support to support them in another way even if they do not routinely have such help.
Lip reading is not considered an acceptable way to interpret verbal communication.
Note: The ability to remember and retain information is not within the scope of this activity e.g. relevant to those with dementia or learning disabilities.
poppy123456 said: No, sorry it's still also all about understand language and they're 2 totally different descriptors.
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