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Hi, my name is shazray!

shazrayshazray Member Posts: 2 Listener
Please can anyone help.  My son has recently turned 21.  I have just found out he is talking to a girl in America who claims to be a model etc.  She has asked my son for Amazon vouchers etc.  He has done this before and we have tried to explain to him that these are not real people.  She has set up an Amazon account in his name and he is now withdrawing all his money from his bank account as he is worried ahe can get it.  He has said that hes not given out his address or bank details but I dont believe this.   He is believing everything she says and does not believe what we are telling him.  I just dont know where to turn.    I'm so scared he is going to get himself into trouble. 

Replies

  • steve51steve51 Member Posts: 7,175 Disability Gamechanger
    Hi @shazray

    Good Evening it’s great to meet you today.

    I am one of the Community Champion’s here at Scope.

    Yes I would be more than happy in helping you with this.

    We really need to start doing things ASAP!!!!!

    Please please let me know how you feel??

    @steve51
  • shazrayshazray Member Posts: 2 Listener
    I'm absolutely petrified he is going to get himself in serious trouble.  He is very gullible and believes everything they tell him.  As I said he has done this before and we have talked about it and he has deleted the people involved.   I just dont know what to do.
  • Ami2301Ami2301 Community Co-Production Group Posts: 7,476 Disability Gamechanger
    Hi @shazray welcome to the community! Sorry to hear what has happened. Have you tried contacting Amazon to see what advice they can offer?
    Disability Gamechanger - 2019
  • steve51steve51 Member Posts: 7,175 Disability Gamechanger
    Hi @shazray

    I can contact Amazon first in the morning if that would help?????

    I have got my own account with them as I do a lot of business with them.

    Please please let me know how you feel???

    @steve51
  • Antonia_AlumniAntonia_Alumni Scope alumni Posts: 1,781 Pioneering
    edited April 2019
    Hi @shazray welcome to the community. I am sorry to hear this. I agree with the other members to get in touch with amazon and your son's bank to let them know what is going on. Please keep us updated.
  • Adrian_ScopeAdrian_Scope Testing team Posts: 7,954

    Scope community team

    Hello @shazray, do you have permission to speak to the bank on your son’s behalf? If so, please get in touch with them about this.
    Senior Community Partner
    Scope

    Your feedback is really important to the development of the online community, so please remember to complete our online community annual survey
  • thespicemanthespiceman Member Posts: 6,408 Disability Gamechanger

    Hello @shazray.  Pleased to meet you .

    Sorry to hear what has happened.

    Please can I wish you well and hope some of the SCOPE team and one of my friends.@steve51 has advised you.

    One point I can suggest many banks have text alerts .

    This is in case they think unusual movements of debits or they think that certain debits and amounts specifically seem excessive.

    Before they have the chance to go through.

    To the account holder. Something they do. Is to contact the account holder. Had this myself.

    Had to phone them and give security questions before payments went through.

    Used debit card for shopping, suddenly got texts from my bank to call them . Told them what was happening.

    Having an account with them.

    I think it is best for you to try to contact the bank.  Also you could made an appointee of your sons account.  Something to look at.

    I think it is best to look at what options the banks can provide.

    They want there customers happy as I know this from personal experience.

    To give you reassurance I would speak to AMAZON.

    Would be advisable.

    To speak to them.

    Pleasure to meet you.

    Keep in touch please let the community know the outcome be grateful.

    @thespiceman


    Community Champion
    SCOPE Volunteer Award Engaging Communities 2019
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