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Compliance telephone call

alastair1066alastair1066 Member Posts: 2 Listener
Hello, I am due a Compliance telephone call from DWP... But I have had a stroke and have difficulty speaking.. I also have stroke dementia. On a bad day it is very hard to talk clearly, and think correctly.    What do I do?????..


  • twonkertwonker Posts: 617 Member
    Get a letter sent to them setting out exactly how you are. Suggesting that if they want to make contact could it be via letter.

  • poppy123456poppy123456 Member Posts: 22,218 Disability Gamechanger

    Through a letter for Compliance interview isn't the greatest advice.

    Is it possible for you to ring the number on the letter, go through security and then pass the phone onto a family member for them to speak on your behalf? If you do this just to arrange a home visit? Then have someone with you that can speak for you and support you during the interview?
    Proud winner of the 2019 empowering others award. This award was given for supporting disabled people and their families for the benefit advice I have given to members here on the community.
  • alastair1066alastair1066 Member Posts: 2 Listener
    Thank you.. I will do as you suggest......
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